
Grass Direct
Grass Direct is the UK's leading artificial grass supplier, offering a wide range of high-quality fake grass products, samples, and fast delivery for your garden or commercial space.
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About Grass Direct
Grass Direct stands as the UK's leading artificial grass supplier, offering an extensive range of high-quality synthetic turf products. Established in 2012 and operating under the parent company Connection Flooring Ltd, this British retailer has built a strong reputation for excellence and affordability. With a commitment to mimicking the natural appearance of grass while maintaining the highest standards of quality, Grass Direct ensures that every customer finds the perfect solution for their outdoor space. Their direct dealings and bulk buying capacity with manufacturers allow them to pass significant savings, often up to 50%, directly to their customers across the UK.
Our Product Range
Explore a diverse selection of artificial grass categories tailored to various needs and budgets. From the cost-effective Essential Grass and popular Premier Grass to the luxurious feel of Luxury Grass and premium Elite Grass, there's an option for every garden. Shoppers can also find specialised ranges such as Pet Friendly Grass, a dedicated Budget Range, and an indulgent Luxury Range. Beyond traditional artificial lawns, Grass Direct also offers innovative solutions like Artificial Green Walls and stylish Outdoor Tiles, alongside a comprehensive array of accessories to complete your project. Products are available in various thicknesses, from 6mm to 50mm, ensuring suitability for both homeowners and commercial businesses.
The Grass Direct Shopping Experience
Shopping with Grass Direct is designed to be straightforward and supportive. Customers can easily order artificial grass samples to compare options from the comfort of their home. The company prides itself on fast, chosen day delivery across mainland UK and Northern Ireland, utilising its in-house delivery network and national courier partners. With 50 showrooms nationwide, customers can also visit a physical location to see products first-hand. Comprehensive measuring and fitting guides are available, along with a service to help find local fitters. Their expert customer service team is always on hand to provide product advice, assist with sales enquiries, and offer support after purchase, ensuring a smooth and satisfying experience from start to finish.
Grass Direct was founded in 2012 and is headquartered in United Kingdom. It is part of Connection Flooring Ltd, with Online + showrooms locations.
Discounts & Loyalty
NHS Discount
Grass Direct provides discounts for NHS staff, with offers ranging from up to 10% to 25% through Blue Light discounts.
Loyalty Programme
Trade Programme
The Trade Programme allows trade customers to earn extra discounts based on their purchase volume.
Shipping & Returns
<p>Free UK delivery on all orders.</p>
Returns Policy
<p>Returns on unused rolls within 14 days.</p>
Company Information
Founded
2012
Headquarters
United Kingdom
Number of Stores
Online + showrooms
Parent Company
Connection Flooring Ltd
Payment Methods
Sustainability
Grass Direct is committed to responsible sourcing and operations, with a focus on providing durable, long-lasting artificial grass products that reduce water usage and maintenance compared to natural lawns. They have a dedicated 'Sustainability Policy' linked in their footer.
Frequently Asked Questions
How long does artificial grass last?
Quality grass can last 15-20 years with care.
Do you install?
Yes, professional installation available nationwide.
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NHS discount
Grass Direct provides discounts for NHS staff, with offers ranging from up to 10% to 25% through Blue Light discounts.
Click & Collect
Save on delivery by using Grass Direct's Click & Collect service.
Join Trade Programme
The Trade Programme allows trade customers to earn extra discounts based on their purchase volume.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Grass Direct Quick Facts
| Standard Delivery | <p>Free UK delivery on all orders.</p> |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | <p>Returns on unused rolls within 14 days.</p> |
| Student Discount | Not available |
| NHS Discount | Grass Direct provides discounts for NHS staff, with offers ranging from up to 10% to 25% through Blue Light discounts. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Finance |
| Founded | 2012 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
03308 185 550Customer Service Email
sales@grass-direct.co.ukCustomer Service Hours
Email queries answered within one working day; LiveChat available during website opening hours. Phone support available during standard UK business hours (Mon-Fri).