Flight Centre
Flight Centre is your award-winning UK travel agency, specialising in tailor-made long-haul holidays, flights, cruises, and more for unforgettable experiences.
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Shop at Flight CentreAbout Flight Centre UK
Flight Centre UK, part of the globally recognised Flight Centre Travel Group, has been a cornerstone of British travel since its establishment in 1994. Building on over 40 years of international experience, this award-winning travel agency is celebrated for its commitment to creating exceptional, tailor-made holidays. With a strong reputation backed by thousands of five-star Trustpilot reviews, Flight Centre UK prides itself on being a trusted partner for travellers seeking expert guidance and unforgettable journeys.
Our Heritage and Expertise
The Flight Centre story began over four decades ago in Australia, expanding its reach to the UK in 1984. This rich history has cultivated a team of "Travel Experts" who possess an unparalleled collective experience in the industry. They are passionate about opening up the world, ensuring that every customer receives personalised service and access to the best travel deals available.
Explore Unforgettable Journeys
Flight Centre UK offers a comprehensive suite of travel services, making it easy to plan and book your next adventure. From securing competitive flight deals to arranging intricate holiday packages, their offerings cater to a diverse range of travel desires.
Diverse Product Range
- Flights: Access to a wide selection of airlines for both short and long-haul travel.
- Holidays: Specialising in tailor-made holidays to popular destinations like the USA & Canada, Thailand, Mexico & Caribbean, Indian Ocean, Singapore, and Bali.
- Cruises: A variety of cruise options for every taste, from luxury liners to adventurous expeditions.
- Additional Services: Car hire, group travel, and dedicated business travel solutions.
Your Trusted Travel Partner
When you choose Flight Centre UK, you're booking with a business committed to excellence and customer satisfaction. Their dedication to providing the "best in the business" experience is evident in their comprehensive support and valuable discounts.
Exceptional Service and Benefits
Flight Centre provides robust customer service, including 24/7 emergency global assistance for peace of mind. They also offer significant savings for specific groups, including student travel discounts for full-time tertiary students booking in-store. NHS staff and military personnel can benefit from exclusive offers, including cashback on holidays and flight discounts via the Blue Light Card, making dream holidays more accessible. Book your next adventure with confidence, knowing you're supported by industry leaders.
Flight Centre was founded in 1994 and is headquartered in UK (Australian parent). It is part of Flight Centre Travel Group (FCTG), with 80+ UK stores locations.
Discounts & Loyalty
Student Discount
Flight Centre UK offers student discounts for 18-30 year old full-time tertiary students when booking in-store. It does not specify a third-party provider.
NHS Discount
Flight Centre offers NHS staff up to 4% cashback on holidays, flights, and hotels. NHS staff are also eligible for flight discounts via Blue Light Card.
Military / Blue Light Discount
Military/armed forces personnel are eligible for flight discounts via Blue Light Card.
Shipping & Returns
<p>E-tickets via email. Documents posted for package holidays.</p>
Returns Policy
<p>Cancellation terms vary by booking type. ATOL protected.</p>
Company Information
Founded
1994
Headquarters
UK (Australian parent)
Number of Stores
80+ UK stores
Parent Company
Flight Centre Travel Group (FCTG)
Payment Methods
Frequently Asked Questions
Are bookings ATOL protected?
Yes, package holidays are ATOL protected for your peace of mind.
Can I visit a store?
Yes, 80+ UK stores with expert travel consultants.
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Student discount
Flight Centre UK offers student discounts for 18-30 year old full-time tertiary students when booking in-store. It does not specify a third-party provider.
NHS discount
Flight Centre offers NHS staff up to 4% cashback on holidays, flights, and hotels. NHS staff are also eligible for flight discounts via Blue Light Card.
Military & Blue Light discount
Military/armed forces personnel are eligible for flight discounts via Blue Light Card.
Click & Collect
Save on delivery by using Flight Centre's Click & Collect service.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Flight Centre Quick Facts
| Standard Delivery | <p>E-tickets via email. Documents posted for package holidays.</p> |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | <p>Cancellation terms vary by booking type. ATOL protected.</p> |
| Student Discount | Flight Centre UK offers student discounts for 18-30 year old full-time tertiary students when booking in-store. It does not specify a third-party provider. |
| NHS Discount | Flight Centre offers NHS staff up to 4% cashback on holidays, flights, and hotels. NHS staff are also eligible for flight discounts via Blue Light Card. |
| Military Discount | Military/armed forces personnel are eligible for flight discounts via Blue Light Card. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1994 |
| Headquarters | UK (Australian parent) |
Last verified: February 2026
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Contact Information
Customer Service
0208 127 4273Customer Service Email
customer.relations@flightcentre.co.ukCustomer Service Hours
Emergency global assistance 24/7. Sales, service & support via phone 7 days a week (specific daily hours not provided).
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