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Five Star Direct offers a curated collection of innovative lifestyle products, from progressive reading glasses to fitness trackers, all backed by their commitment to five-star quality, value, and service.
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Founded in 2023, Five Star Direct is a UK-based online retailer committed to delivering exceptional quality, outstanding value, and first-rate service. Led by co-founder Robyn, the brand prides itself on a carefully curated selection of innovative products designed to enhance everyday life. Each item undergoes a personal review by Robyn herself, ensuring that only the best makes it into their collection, providing customers with confidence in every purchase.
Five Star Direct offers a diverse array of practical and clever solutions for modern living. Their product highlights include advanced Progressive Reading Glasses, offering seamless vision for various distances, and cutting-edge Bracelet Fitness Trackers to help you monitor your health and activity levels. For ultimate comfort, especially during colder months or outdoor pursuits, their Heated Insoles provide soothing warmth. This selection showcases their dedication to bringing innovative gadgets and lifestyle essentials directly to your door, making daily tasks easier and more enjoyable.
Shopping with Five Star Direct is designed to be straightforward and rewarding. Customers in the UK benefit from free shipping on all orders over £35, ensuring excellent value. They also offer a hassle-free 14-day return policy for peace of mind. Should you require any assistance, their dedicated UK-based customer service team is available via a freephone number from Monday to Friday, 9 am to 5 pm, or by email. Sign up for their VIP newsletter to receive early access to new products and exclusive discount codes, further enhancing your shopping journey with Five Star Direct.
Five Star Direct was founded in 2023 and is headquartered in United Kingdom, with Online only locations.
<p>Free UK delivery on orders over £50. Next day available.</p>
Returns Policy
<p>30-day returns on unused items.</p>
Founded
2023
Headquarters
United Kingdom
Number of Stores
Online only
Yes, business accounts available with credit facilities.
Next day on most items ordered by 5pm.
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| Standard Delivery | <p>Free UK delivery on orders over £50. Next day available.</p> |
| Free Delivery | Orders over £50 |
| Click & Collect | Not available |
| Returns Policy | <p>30-day returns on unused items.</p> |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Account |
| Founded | 2023 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Customer Service
0800 055 7063Customer Service Email
hello@fivestardirect.co.ukCustomer Service Hours
Monday to Friday 9am - 5pm
