Feather & Black
Feather & Black offers a luxurious collection of handcrafted beds, mattresses, and exquisite bedroom furniture, designed to bring comfort and timeless style to your home.
Current Offers
Feather & Black Mattress Finder - Sleepmatch
Join over 2 million happy sleepers We believe that comfort is personal, which is why there’s no substitute for lying on a mattress yourself. But where to start? Sleepmatch is a simple service that turns a world of mattresses into just 8 options chosen for you, based on your personal needs. How does Sleepmatch work? Simply lie on the Sleepmatch bed instore and in just three minutes, 3D fit technology discreetly and unobtrusively takes 18 statistical measurements. It also considers your age, pain criteria and sleep preferences to present you a shortlist of mattresses available from Feather & Black and perfectly suited to you.
About Feather & Black
Since its establishment in 2004, Feather & Black has been a cornerstone of luxury bedroom furnishings in the UK. Operating both online and through a network of stores, this esteemed retailer, now part of Dreams Limited, is headquartered in High Wycombe, England. Their mission has always been to help customers create truly beautiful and comfortable bedrooms, a responsibility they approach with unparalleled passion and expertise. Every piece reflects a dedication to quality and timeless design.
Explore the Exquisite Feather & Black Collection
Luxury Beds and Mattresses
At the heart of Feather & Black's offering are their magnificent luxury beds and premium mattresses. From the iconic Sienna to contemporary designs in weathered oak and sumptuous upholstered finishes, their bed frames are crafted to be cherished. Complementing these are a range of high-quality mattresses, ensuring optimal comfort and support for a perfect night's sleep. Discover the ideal foundation for your bedroom sanctuary when you buy beds online UK or explore their diverse selection of mattresses for sale.
Bedroom Furniture and Accessories
Beyond beds, Feather & Black presents an extensive collection of bedroom furniture designed to harmonise with their bed frames. This includes elegant bedside tables, spacious wardrobes, stylish sideboards, and comfortable seating options. To complete your bedroom's aesthetic, browse their exquisite range of luxury bedding and accessories, all chosen for their quality and ability to elevate your space. Whether you're searching for a complete bedroom set or individual pieces, Feather & Black offers unparalleled style.
A Seamless Shopping Experience
Shopping with Feather & Black is designed to be effortless. Enjoy free delivery across mainland England, Scotland, Wales, and the Isle of Wight, with larger items delivered directly to your room of choice. Their dedicated customer service team is available via phone or email to assist with any queries, from placing an order to managing delivery dates. Take advantage of special offers like 10% off your first order when you sign up for their newsletter, and don't forget the exclusive student discount through Student Beans and NHS worker discount via Health Service Discounts, making luxury more accessible.
Feather & Black was founded in 2004 and is headquartered in High Wycombe, United Kingdom. It is part of Dreams (Home Furnishings), with 8 locations.
Discounts & Loyalty
Student Discount
Feather & Black offers a 10% student discount on first orders via Student Beans.
NHS Discount
NHS workers can receive an extra 5% off at Feather & Black by verifying their key worker status via Health Service Discounts.
Shipping & Returns
Enjoy free delivery on all orders to mainland England, Scotland, Wales, and the Isle of Wight. Deliveries Monday-Friday 7am-6pm to your room of choice. Larger items delivered by Dreams, bedding/accessories by DPD within 7-10 working days. Saturday and AM/PM delivery available for an additional charge. Delivery date changes possible up to 72 hours prior.
Returns Policy
Contact Customer Services within 14 days of receipt for refunds or exchanges. A collection fee (£49 for large items, £4.95 for DPD collected items) applies unless the item is faulty. Items must be in original packaging. Handmade For You items and mattresses (if packaging removed, unless faulty) are non-returnable.
Company Information
Founded
2004
Headquarters
High Wycombe, United Kingdom
Number of Stores
8
Parent Company
Dreams (Home Furnishings)
Payment Methods
Frequently Asked Questions
What are Feather & Black's delivery options and costs?
Feather & Black offers free delivery on all orders to mainland England, Scotland, Wales, and the Isle of Wight. Deliveries occur Monday to Friday, 7 am to 6 pm, to your room of choice. Saturday and AM/PM delivery slots are available for an additional charge.
Who delivers Feather & Black orders?
Larger items such as beds, mattresses, and furniture are delivered by Dreams, Feather & Black's dedicated home delivery partner. Bedding and accessories are delivered within 7-10 working days by DPD.
Can I change my delivery date?
Yes, you can change your delivery date up to 72 hours before your original scheduled delivery. Simply visit the 'Manage Your Delivery' page on their website and enter your order number, surname, and postcode to select a new date.
What is Feather & Black's returns policy?
If you wish to return or exchange an item, please contact Customer Services within 14 days of receiving your order. A collection fee (£49 for large items, £4.95 for DPD collected items) applies unless the item is faulty. Items must be in their original packaging. Handmade For You items and mattresses (if packaging removed, unless faulty) are non-returnable.
What products does Feather & Black specialise in?
Feather & Black specialises in luxury beds, mattresses, and a comprehensive range of bedroom furniture, including bed frames, bedside tables, wardrobes, and seating. They also offer a beautiful selection of bedding and accessories.
How can I contact Feather & Black customer service?
Due to current technical issues with phone lines, Feather & Black recommends contacting their Customer Service team via web chat or email at customerservices@featherandblack.com. A phone number (01494 415399) is also available for sales and customer service.
No reviews yet for Feather & Black
Be the first to write a reviewHow to use Feather & Black discount codes
Browse Feather & Black codes above
Check the latest offers and deals listed on this page.
Click 'Get Offer'
Click through to activate the offer on the retailer's website.
Shop at Feather & Black
Browse the Feather & Black website and add items to your basket.
Save on your order
Your discount will be applied and the savings deducted from your total.
3 Ways to Save at Feather & Black in 2026
Browse current offers
Feather & Black have 13 offers available right now saving up to 20%.
Student discount
Feather & Black offers a 10% student discount on first orders via Student Beans.
NHS discount
NHS workers can receive an extra 5% off at Feather & Black by verifying their key worker status via Health Service Discounts.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Feather & Black Quick Facts
| Standard Delivery | Enjoy free delivery on all orders to mainland England, Scotland, Wales, and the Isle of Wight. Deliveries Monday-Friday 7am-6pm to your room of choice. Larger items delivered by Dreams, bedding/accessories by DPD within 7-10 working days. Saturday and AM/PM delivery available for an additional charge. Delivery date changes possible up to 72 hours prior. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact Customer Services within 14 days of receipt for refunds or exchanges. A collection fee (£49 for large items, £4.95 for DPD collected items) applies unless the item is faulty. Items must be in original packaging. Handmade For You items and mattresses (if packaging removed, unless faulty) are non-returnable. |
| Student Discount | Feather & Black offers a 10% student discount on first orders via Student Beans. |
| NHS Discount | NHS workers can receive an extra 5% off at Feather & Black by verifying their key worker status via Health Service Discounts. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, Maestro, American Express, PayPal |
| Founded | 2004 |
| Headquarters | High Wycombe, United Kingdom |
Last updated: April 2026
13 offers available
Customer Reviews
Be the first to review
Similar Shops
Emma Mattress
Emma Mattress offers award-winning mattresses and sleep products, including beds, pillows, and duvets, with a 200-night trial and 10-year guarantee for ultimate comfort.
Dunelm
Dunelm is the UK's leading home furnishings retailer, offering a vast range of quality bedding, curtains, furniture, beds, and mattresses to transform every room in your home.
Memory Foam Warehouse
Memory Foam Warehouse is a leading UK manufacturer and retailer, offering quality British-made memory foam mattresses, toppers, and pillows directly to your door, with savings of up to 70%.
eve Sleep
eve Sleep UK offers award-winning mattresses, beds, and pillows designed to help you achieve your best night's sleep, backed by a 200-night trial and flexible finance options.
The Sleep Shop
The Sleep Shop UK offers a vast selection of top-brand mattresses, beds, and bedroom furniture with free delivery and a price match guarantee, ensuring your perfect night's sleep.
Contact Information
Customer Service
01494 415399Customer Service Email
customerservices@featherandblack.comCustomer Service Hours
Currently, web chat and email are recommended due to phone line technical issues. General service hours are likely aligned with delivery operations: Mon-Fri 7am-6pm.