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Emma Mattress offers award-winning mattresses and sleep products, including beds, pillows, and duvets, with a 200-night trial and 10-year guarantee for ultimate comfort.
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Emma – The Sleep Company was founded in Germany in 2015 with a clear vision: to revolutionise sleep through innovation and research. Since its inception, Emma has grown into a global leader in sleep technology, now offering its award-winning products in over 20 countries. In the UK, Emma Mattress has quickly become a household name, proudly voted as the Most Trusted Mattress in a Box Brand. Their success is built on a foundation of meticulous design by in-house sleep experts and rigorous testing in their dedicated sleep lab, ensuring every product helps customers achieve their best possible sleep.
Emma Mattress offers a comprehensive selection of sleep products tailored to enhance your comfort and support. Their flagship mattresses, including popular Hybrid and Original models, are engineered for optimal spinal alignment and pressure relief. Beyond mattresses, Emma provides everything needed for a complete sleep system: supportive pillows for neck and head comfort, plush toppers for an extra layer of luxury, warm and cosy duvets, and robust beds designed to perfectly complement their mattresses. You can also find convenient bundles that combine multiple products for a harmonious sleep solution, alongside mattress protectors and other bedding essentials.
Choosing Emma Mattress means investing in quality and peace of mind. Every purchase is backed by a generous 200-Night Trial, allowing you ample time to ensure your new sleep product is the perfect fit. This commitment to satisfaction is further reinforced by a 10-Year Guarantee on their mattresses. Emma also offers free delivery and returns, making the shopping experience seamless and risk-free. With dedicated customer support available Monday to Friday, and exclusive discounts for students, NHS staff, and military personnel, Emma ensures an excellent experience from browsing to blissful sleep.
Emma Mattress was founded in 2015 and is headquartered in Frankfurt, Germany. It is part of Franz Haniel & Cie, with 25 locations.
Student Discount
Emma Mattress offers student discounts, including a 5% discount through Student Beans, discounts via UNiDAYS, and a 20% student discount through Emma's main discount program.
NHS Discount
Emma Mattress provides discounts for NHS staff and healthcare professionals, offering a 20% discount, with some sources mentioning an extra 5% NHS discount or up to 35% via Health Service Discounts.
Military / Blue Light Discount
Emma Mattress offers discounts for military personnel and armed forces, ranging from 5% (via Gocertify) to 25%, with a 10% discount often applied to orders including a mattress, and a 20% discount for military personnel.
Loyalty Programme
Referral Program, EMMA Love Loyalty program, Emma Cashback
The Referral Program allows customers to share a unique code for friend discounts and referrer rewards. The EMMA Love Loyalty program offers points for purchases leading to exclusive rewards. Emma Cashback is available in their app for cashback on eligible purchases.
Free UK delivery on all mattresses. Mattresses arrive compressed in a box for easy handling. Old mattress removal available.
Returns Policy
200-night trial with full refund if not satisfied. Free collection of returned mattresses.
Founded
2015
Headquarters
Frankfurt, Germany
Number of Stores
25
Parent Company
Franz Haniel & Cie
Emma is working towards more sustainable sleep with recycling programmes and eco-conscious materials in selected products.
Emma offers a 200-night trial. If you're not completely satisfied, they'll collect the mattress and provide a full refund.
Emma mattresses are compressed and delivered in a box. Simply unbox and let it expand to full size within hours.
All Emma mattresses come with a 10-year guarantee covering manufacturing defects and quality issues.
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Emma Mattress has 1 offer available right now.
Emma Mattress offers student discounts, including a 5% discount through Student Beans, discounts via UNiDAYS, and a 20% student discount through Emma's main discount program.
Emma Mattress provides discounts for NHS staff and healthcare professionals, offering a 20% discount, with some sources mentioning an extra 5% NHS discount or up to 35% via Health Service Discounts.
Emma Mattress offers discounts for military personnel and armed forces, ranging from 5% (via Gocertify) to 25%, with a 10% discount often applied to orders including a mattress, and a 20% discount for military personnel.
The Referral Program allows customers to share a unique code for friend discounts and referrer rewards. The EMMA Love Loyalty program offers points for purchases leading to exclusive rewards. Emma Cashback is available in their app for cashback on eligible purchases.
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| Standard Delivery | Free UK delivery on all mattresses. Mattresses arrive compressed in a box for easy handling. Old mattress removal available. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 200-night trial with full refund if not satisfied. Free collection of returned mattresses. |
| Student Discount | Emma Mattress offers student discounts, including a 5% discount through Student Beans, discounts via UNiDAYS, and a 20% student discount through Emma's main discount program. |
| NHS Discount | Emma Mattress provides discounts for NHS staff and healthcare professionals, offering a 20% discount, with some sources mentioning an extra 5% NHS discount or up to 35% via Health Service Discounts. |
| Military Discount | Emma Mattress offers discounts for military personnel and armed forces, ranging from 5% (via Gocertify) to 25%, with a 10% discount often applied to orders including a mattress, and a 20% discount for military personnel. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Founded | 2015 |
| Headquarters | Frankfurt, Germany |
Last updated: June 2026
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Customer Service
+44 300 131 3019Customer Service Email
support@emma-sleep.co.ukCustomer Service Hours
Monday to Friday, from 9:00 AM to 6:00 PM GMT
