Eskute
Eskute makes quality electric bicycles accessible to the masses, offering great value, reliable e-bikes for commuting, trekking, and off-road adventures with free UK shipping.
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Shop at EskuteAbout Eskute Electric Bikes
Eskute is a prominent UK retailer and brand of electric bikes, established in 2019 by Alan. With its headquarters in Wigan, United Kingdom, Eskute has quickly grown with a clear vision: to make high-quality electric bicycles accessible and affordable for a broad audience. The brand is known for its commitment to offering reliable e-bikes that provide excellent value, making sustainable and efficient transport an option for many.
Explore the Eskute E-bike Collection
E-bikes for Every Journey
The Eskute product range features a carefully selected collection of electric bikes designed for various purposes. Shoppers can find popular models like the Eskute F100 Mini Folding Electric Bike and Eskute F200 Mini Folding Electric Bike, which are perfect for urban commuters due to their portability and ease of storage. For those seeking more robust options, the Netuno Pro and C100 offer enhanced features for trekking and even light off-road adventures. Eskute ensures there's an e-bike for every type of rider, focusing on versatility and performance.
Quality and Value Combined
Eskute prides itself on delivering electric bikes that are both reliable and competitively priced. The brand's philosophy centres on making cycling the most economical choice in almost any situation, without compromising on quality. Each Eskute e-bike is built to offer a dependable and enjoyable riding experience, ensuring customers receive a product that stands the test of time and provides excellent value for money.
Shopping with Eskute UK
Seamless Delivery and Support
When you choose to buy an Eskute e-bike online, you benefit from efficient service. Eskute operates warehouses in the UK and Poland, ensuring quick dispatch. Customers in the UK enjoy free shipping, with delivery typically within 3-5 business days. For any queries or support, Eskute's dedicated UK customer service team can be reached via email at support.uk@eskute.com or by phone, providing timely assistance for both pre-sales and after-sales inquiries.
Exclusive Savings and Rewards
Eskute values its customers and offers several ways to save. Students can take advantage of significant discounts, often up to 25% off, verified through platforms like SheerID. NHS staff are also eligible for exclusive offers, including cashback or discounts on their e-bike purchases. Furthermore, the Eskute Himi Points loyalty programme rewards customers for their loyalty, allowing them to earn points on purchases and birthdays, which can then be converted into cash vouchers for future savings on their next electric bike.
Eskute was founded in 2019 and is headquartered in Wigan, United Kingdom. It is part of Shenzhen Yimei Network Technology Co., Ltd., with Primarily online with UK and Poland warehouses. locations.
Discounts & Loyalty
Student Discount
Eskute offers student discounts, potentially up to 25% off, verifiable through platforms like SheerID or by using a valid university email address.
NHS Discount
NHS staff can benefit from exclusive discounts at Eskute, with offers including up to 4% cashback or £100 off on electric bikes.
Loyalty Programme
Himi Points
Eskute's Himi Points rewards programme allows customers to earn points by creating an account, making purchases (1 point per $1 spent), and for special occasions like birthdays. These points can then be converted into cash vouchers for future orders.
Shipping & Returns
Eskute offers free shipping within the UK from their UK warehouse, with delivery typically taking 3-5 business days. They also ship to Canada and the EU.
Returns Policy
While specific details are not provided, Eskute likely offers a standard returns policy for online purchases. Customers are advised to check their website for the most current information on how to return an item.
Company Information
Founded
2019
Headquarters
Wigan, United Kingdom
Number of Stores
Primarily online with UK and Poland warehouses.
Parent Company
Shenzhen Yimei Network Technology Co., Ltd.
Payment Methods
Frequently Asked Questions
What types of e-bikes does Eskute offer?
Eskute offers a compact range of quality electric bicycles, including popular models like the F100 Mini Folding Electric Bike, F200 Mini Folding Electric Bike, Netuno Pro, and C100. Their collection caters to various riders, whether you're looking for an e-bike for commuting, trekking, or off-road adventures.
What are Eskute's delivery options and costs?
Eskute provides free shipping within the UK from their UK warehouse, with delivery typically completed within 3-5 business days. They also offer international shipping to regions such as Canada and the EU.
How can I contact Eskute customer service?
For UK inquiries, you can reach Eskute customer service via email at support.uk@eskute.com. For phone support in the UK, you can call 0121 285 8082. Email support is generally available throughout the week, with responses typically within 24 hours, while phone lines operate Mon-Fri 9am-5pm (UK).
Does Eskute offer any discounts?
Yes, Eskute offers various discounts. Students can benefit from discounts, potentially up to 25% off, verifiable through platforms like SheerID or a valid university email. NHS staff are also eligible for exclusive offers, including up to 4% cashback or £100 off on e-bikes.
What is the Eskute Himi Points loyalty programme?
Eskute's Himi Points is a rewards programme where customers earn points by creating an account, making purchases (1 point for every $1 spent), and celebrating their birthday. These accumulated points can then be converted into cash vouchers to be used on future orders, providing savings on their quality electric bikes.
What is Eskute's returns policy?
While specific details regarding Eskute's returns policy are not explicitly detailed in the provided information, customers typically have the right to return online purchases within a certain period. It is always recommended to check the dedicated returns section on the Eskute website for the most accurate and up-to-date information on their policy and procedures.
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Be the first to write a review3 Ways to Save at Eskute in 2026
Student discount
Eskute offers student discounts, potentially up to 25% off, verifiable through platforms like SheerID or by using a valid university email address.
NHS discount
NHS staff can benefit from exclusive discounts at Eskute, with offers including up to 4% cashback or £100 off on electric bikes.
Join Himi Points
Eskute's Himi Points rewards programme allows customers to earn points by creating an account, making purchases (1 point per $1 spent), and for special occasions like birthdays. These points can then be converted into cash vouchers for future orders.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Eskute Quick Facts
| Standard Delivery | Eskute offers free shipping within the UK from their UK warehouse, with delivery typically taking 3-5 business days. They also ship to Canada and the EU. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | While specific details are not provided, Eskute likely offers a standard returns policy for online purchases. Customers are advised to check their website for the most current information on how to return an item. |
| Student Discount | Eskute offers student discounts, potentially up to 25% off, verifiable through platforms like SheerID or by using a valid university email address. |
| NHS Discount | NHS staff can benefit from exclusive discounts at Eskute, with offers including up to 4% cashback or £100 off on electric bikes. |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal, American Express, Klarna |
| Founded | 2019 |
| Headquarters | Wigan, United Kingdom |
Last verified: February 2026
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Contact Information
Customer Service
0121 285 8082 (UK Birmingham)Customer Service Email
support.uk@eskute.comCustomer Service Hours
Mon-Fri 9am-5pm (UK), with email support available 7 days a week, typically responding within 24 hours.
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