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Echelon Fitness offers premium at-home exercise bikes, rowing machines, and smart fitness mirrors, bringing live and on-demand classes directly to your living room with free UK delivery.
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Echelon Fitness UK is a leading provider of innovative home fitness equipment, dedicated to making high-quality, interactive workouts accessible to everyone. Founded in 2017, Echelon has rapidly grown to be recognised for its smart-connected devices that bring the energy of studio classes into your home. With headquarters in Chattanooga, TN, USA, and operating under Echelon Fitness Multimedia LLC, the brand is committed to fostering a global community of fitness enthusiasts.
Echelon Fitness offers a diverse portfolio of smart exercise equipment designed to cater to various workout preferences and fitness levels. Each piece of equipment is built to integrate with their extensive platform of live and on-demand classes, ensuring a dynamic and engaging workout experience.
The heart of the Echelon experience lies in its Smart Connect Exercise Bikes. Models like the Echelon EX-5s and Sport-s 2 feature seamless connectivity to the Echelon app, offering thousands of cycling classes led by world-class instructors. These bikes provide a smooth, quiet ride and are perfect for intense cardio workouts.
Beyond cycling, Echelon expands your home gym with the Echelon Row Smart Rowing Machine, delivering an effective full-body, low-impact workout. For a truly immersive experience, the Echelon Reflect 50" Smart Fitness Mirror transforms into a virtual gym, offering a wide array of strength, yoga, Pilates, and cardio classes, all while blending discreetly into your home décor.
To complement cardio and reflective workouts, Echelon also offers Echelon Strength+ equipment, providing robust solutions for building muscle and improving overall strength. This comprehensive approach ensures that all aspects of your fitness journey are covered.
Echelon Fitness UK is committed to providing an excellent shopping experience. Customers benefit from free delivery on all equipment orders within Mainland UK, typically arriving within 5-7 days. They also offer a money-back guarantee for peace of mind. Echelon values its community, offering special discounts for students, NHS/healthcare workers, and military personnel, alongside the rewarding 'Echelon Member Zone Rewards' programme for loyal customers.
Echelon Fitness was founded in 2017 and is headquartered in Chattanooga, TN, United States. It is part of Echelon Fitness Multimedia LLC.
Student Discount
Students can receive discounts of up to 50% off Echelon equipment. This offer is typically available by signing up or logging into UNiDAYS for verification, and TOTUM also lists Echelon student discounts.
NHS Discount
Echelon Fitness offers a discount to NHS and healthcare workers. This can be a 10% discount redeemable by emailing customer services or using a Blue Light Card, with some sources mentioning an extra 5% discount.
Military / Blue Light Discount
Echelon Fitness provides a discount for military and armed forces personnel. This typically involves a 10% discount, redeemable by emailing customer services or using a Blue Light Card, with some sources also noting an extra 5% discount.
Loyalty Programme
Echelon Member Zone Rewards
The Echelon Member Zone Rewards programme is available to primary account holders with an active paid Echelon Premier membership. It offers exclusive discounts on fitness accessories, everyday purchases, and additional Echelon equipment, managed through the Endurance Zone platform.
Echelon Fitness UK offers free delivery for all equipment purchases, with an estimated delivery time of 5-7 days for Mainland UK addresses. This ensures you can quickly receive your new fitness gear and start your workout journey.
Returns Policy
Echelon Fitness UK provides a money-back guarantee, allowing customers to return products if they are not completely satisfied. For specific details on the return period and process, please refer to their official website or contact their customer service team.
Founded
2017
Headquarters
Chattanooga, TN, United States
Parent Company
Echelon Fitness Multimedia LLC
Echelon Fitness UK specialises in smart home fitness equipment, including a range of exercise bikes like the EX-5s and Sport-s 2, smart rowing machines, the Echelon Reflect Smart Fitness Mirror, and Echelon Strength+ equipment.
Echelon Fitness UK offers free delivery for their equipment, with an estimated delivery time of 5-7 days for Mainland UK addresses. You can typically find specific delivery details on individual product pages.
Echelon Fitness UK offers a money-back guarantee, allowing customers to return products if they are not satisfied. Specific terms and conditions, including the return window (typically 30 days for online purchases), can be found on their website or by contacting customer service.
You can reach Echelon Fitness UK customer service by email at cs@echelonfit.uk or by phone at +44 (0)1675 623433. Their operating hours are Monday to Friday, 9am to 5pm.
Yes, Echelon Fitness UK offers discounts for students (via UNiDAYS and TOTUM), NHS/healthcare workers, and military/armed forces personnel. Details on how to redeem these discounts, which may include emailing customer service or using a Blue Light Card, are available.
Yes, Echelon Fitness offers the 'Echelon Member Zone Rewards' or 'Echelon Reward Zone' programme. This is available to primary account holders with an active paid Echelon Premier membership and provides exclusive discounts on fitness accessories, everyday purchases, and additional Echelon equipment.
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Be the first to write a reviewStudents can receive discounts of up to 50% off Echelon equipment. This offer is typically available by signing up or logging into UNiDAYS for verification, and TOTUM also lists Echelon student discounts.
Echelon Fitness offers a discount to NHS and healthcare workers. This can be a 10% discount redeemable by emailing customer services or using a Blue Light Card, with some sources mentioning an extra 5% discount.
Echelon Fitness provides a discount for military and armed forces personnel. This typically involves a 10% discount, redeemable by emailing customer services or using a Blue Light Card, with some sources also noting an extra 5% discount.
The Echelon Member Zone Rewards programme is available to primary account holders with an active paid Echelon Premier membership. It offers exclusive discounts on fitness accessories, everyday purchases, and additional Echelon equipment, managed through the Endurance Zone platform.
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| Standard Delivery | Echelon Fitness UK offers free delivery for all equipment purchases, with an estimated delivery time of 5-7 days for Mainland UK addresses. This ensures you can quickly receive your new fitness gear and start your workout journey. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Echelon Fitness UK provides a money-back guarantee, allowing customers to return products if they are not completely satisfied. For specific details on the return period and process, please refer to their official website or contact their customer service team. |
| Student Discount | Students can receive discounts of up to 50% off Echelon equipment. This offer is typically available by signing up or logging into UNiDAYS for verification, and TOTUM also lists Echelon student discounts. |
| NHS Discount | Echelon Fitness offers a discount to NHS and healthcare workers. This can be a 10% discount redeemable by emailing customer services or using a Blue Light Card, with some sources mentioning an extra 5% discount. |
| Military Discount | Echelon Fitness provides a discount for military and armed forces personnel. This typically involves a 10% discount, redeemable by emailing customer services or using a Blue Light Card, with some sources also noting an extra 5% discount. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Klarna, Financing Options |
| Founded | 2017 |
| Headquarters | Chattanooga, TN, United States |
Last updated: June 2026
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Customer Service
+44 (0)1675 623433Customer Service Email
cs@echelonfit.ukCustomer Service Hours
Monday - Friday 9am - 5pm
