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Concept2 offers world-leading fitness equipment, including RowErgs, SkiErgs, and BikeErgs, designed to help you get strong and stay strong.
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Concept2 UK, founded in 1975 and headquartered in Nottingham, is a leading provider of world-class fitness equipment and rowing oars. With a rich history of innovation, Concept2 has consistently set the benchmark for performance and durability in the fitness industry. Their mission is to help individuals of all ages and abilities achieve their fitness goals through expertly engineered products.
Since 1976, Concept2 has been crafting exceptional racing oars, renowned globally for their superior design and performance. The trust placed in Concept2 oars by top athletes is evident, with a staggering 97% of rowing medals at the last Olympics won using their equipment. This dedication to precision and excellence is carried through to every product they create.
Concept2 offers a focused range of highly effective fitness machines, known as "Ergs," designed for comprehensive workouts at home or in commercial settings. Each Erg provides a unique, yet equally challenging, exercise experience.
The Concept2 RowErg is the definitive indoor rowing machine, celebrated for its smooth, natural feel and robust construction. Used by Olympians and everyday fitness enthusiasts, it provides a full-body, low-impact workout that builds strength and cardiovascular endurance. When you buy a RowErg online in the UK, you're investing in a piece of equipment that truly sets the "Gold Standard."
Experience the benefits of cross-country skiing with the Concept2 SkiErg. This innovative machine delivers a powerful, total-body workout that enhances strength and stamina. It's an excellent choice for high-calorie burning, low-impact exercise, suitable for all ages and fitness levels looking for a unique fitness challenge.
Bringing the accuracy and quality of the RowErg and SkiErg to cycling, the Concept2 BikeErg offers a perfect ride every time. Whether you're training for a race or simply aiming to improve your fitness, this indoor cycling machine provides precise data and a responsive feel, making it an ideal choice for serious cyclists and home users alike.
Concept2 is committed to providing excellent customer service. Their UK team is available to assist with enquiries and support. Beyond the purchase, joining the Concept2 community through the free ErgData app enhances the ownership experience, offering real-time challenges, workout tracking, and connection with fellow enthusiasts. Look out for special pricing for NHS and Armed Forces discounts, a testament to Concept2's appreciation for these vital communities.
Concept2 was founded in 1976 and is headquartered in Morrisville, Vermont, USA. It is part of Concept2 Perpetual Purpose Trust, with Offices in 6 countries and over 39 global dealers locations.
NHS Discount
Concept2 offers exclusive discounts for NHS employees. Interested individuals should contact their customer support team by phone.
Military / Blue Light Discount
Concept2 offers exclusive discounts for active-duty members of the Armed Forces in the UK. Interested individuals should contact their customer support team by phone.
Loyalty Programme
Million Meter Club
Rewards individuals reaching milestones of one million meters (and every million thereafter) on a Concept2 RowErg, BikeErg, or SkiErg with achievement certificates and free commemorative items. Kids' Distance Clubs offer certificates and pins for reaching distance levels.
Concept2 aims to process and dispatch orders promptly. Delivery times and costs may vary depending on the product and delivery location within the UK. For specific details on shipping options and estimated delivery windows, please refer to the checkout page or contact customer service.
Returns Policy
Customers can typically return products within a specified period, usually 14 to 30 days from receipt, provided items are unused and in their original packaging. For full details on the returns process, including conditions and how to initiate a return, please consult Concept2's official returns policy on their website or contact their customer support team.
Founded
1976
Headquarters
Morrisville, Vermont, USA
Number of Stores
Offices in 6 countries and over 39 global dealers
Parent Company
Concept2 Perpetual Purpose Trust
Concept2 UK specialises in high-quality indoor fitness equipment, including the renowned RowErg (indoor rower), SkiErg (ski trainer), and BikeErg (stationary bike). They also offer a range of accessories and spare parts for their machines.
You can reach Concept2 UK customer service by phone at 0115 9340140. Phone lines are open Monday to Friday, 9:30 a.m. to 4:30 p.m. (excluding public holidays). You can also email them at info@concept2.co.uk.
Yes, Concept2 UK offers exclusive discounts for NHS employees and active-duty members of the UK Armed Forces. Interested individuals should contact their customer support team by phone for details. They do not currently offer a student discount.
The Million Meter Club is Concept2's loyalty programme, rewarding individuals who achieve significant distance milestones on their RowErg, BikeErg, or SkiErg. Members receive achievement certificates and free commemorative items for every million meters reached. There are also Kids' Distance Clubs for younger users.
Concept2 aims to process and dispatch orders promptly. Delivery times and costs may vary depending on the product and delivery location within the UK. For specific details on shipping options and estimated delivery windows, please refer to the checkout page or contact customer service.
Customers can typically return products within a specified period, usually 14 to 30 days from receipt, provided items are unused and in their original packaging. For full details on the returns process, including conditions and how to initiate a return, please consult Concept2's official returns policy on their website or contact their customer support team.
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Be the first to write a reviewConcept2 offers exclusive discounts for NHS employees. Interested individuals should contact their customer support team by phone.
Concept2 offers exclusive discounts for active-duty members of the Armed Forces in the UK. Interested individuals should contact their customer support team by phone.
Rewards individuals reaching milestones of one million meters (and every million thereafter) on a Concept2 RowErg, BikeErg, or SkiErg with achievement certificates and free commemorative items. Kids' Distance Clubs offer certificates and pins for reaching distance levels.
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| Standard Delivery | Concept2 aims to process and dispatch orders promptly. Delivery times and costs may vary depending on the product and delivery location within the UK. For specific details on shipping options and estimated delivery windows, please refer to the checkout page or contact customer service. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Customers can typically return products within a specified period, usually 14 to 30 days from receipt, provided items are unused and in their original packaging. For full details on the returns process, including conditions and how to initiate a return, please consult Concept2's official returns policy on their website or contact their customer support team. |
| Student Discount | Not available |
| NHS Discount | Concept2 offers exclusive discounts for NHS employees. Interested individuals should contact their customer support team by phone. |
| Military Discount | Concept2 offers exclusive discounts for active-duty members of the Armed Forces in the UK. Interested individuals should contact their customer support team by phone. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1976 |
| Headquarters | Morrisville, Vermont, USA |
Last updated: February 2026
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Customer Service
0115 9340140Customer Service Email
info@concept2.co.ukCustomer Service Hours
Mon-Fri: Office 9am-5pm, Phone 9:30am-4:30pm (excluding public holidays)