DreamCloud
DreamCloud offers a luxurious sleep experience with their premium hybrid mattresses, combining comfort and support for millions of happy sleepers across the UK.
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About DreamCloud UK
DreamCloud UK, a prominent brand under the Resident umbrella, has been transforming sleep experiences across the United Kingdom since late 2018 or early 2019. With a philosophy centred on 'Rest reimagined' and 'Master Craftsmanship Without the Markup', DreamCloud is dedicated to providing high-quality, luxurious hybrid mattresses directly to consumers. Their commitment to innovation and customer satisfaction has quickly made them a trusted name for those seeking superior comfort and support.
Discover the DreamCloud Mattress Range
Hybrid Mattresses for Ultimate Comfort
The core of the DreamCloud offering is its exceptional range of hybrid mattresses. These mattresses are expertly designed to combine the best attributes of both memory foam and traditional spring systems. The flagship 'Classic Comfort' model, for instance, delivers a unique blend of contouring pressure relief and robust, responsive support, ensuring a balanced and comfortable sleep surface. Whether you're a side, back, or stomach sleeper, a DreamCloud hybrid mattress adapts to your body, promoting proper spinal alignment and reducing motion transfer.
Unrivalled Sleep Technology
Each DreamCloud mattress is a testament to advanced sleep technology, featuring a meticulously crafted 5-layer design. This includes a plush, luxury quilted top for immediate softness, followed by 'Dream Plush' breathable supporting memory foam for contouring comfort. A dynamic transition layer ensures smooth weight distribution, while the high-density support foam base provides foundational stability. Finally, a reinforced edge spring unit offers robust support across the entire mattress, preventing sagging and ensuring durability for years to come.
Your DreamCloud Shopping Experience
Shopping for a DreamCloud mattress UK is a seamless online experience, complemented by a generous 365-night home trial and an industry-leading 15-year guarantee. This allows customers ample time to ensure their new mattress is the perfect fit. DreamCloud also offers valuable savings, including student discounts via Student Beans, and exclusive offers for NHS/healthcare workers and military personnel through the Blue Light Card. Their friendly UK-based Sleep Specialists are available Monday-Friday, 9am-5:30pm, to provide expert advice and support, ensuring a smooth journey from selection to blissful sleep.
DreamCloud was founded in 2018 and is headquartered in United Kingdom. It is part of Resident, with Online only locations.
Discounts & Loyalty
Student Discount
DreamCloud offers student discounts via Student Beans.
NHS Discount
DreamCloud offers an extra 5% off their best onsite offer for healthcare professionals, with verification through SheerID. NHS discounts are also mentioned.
Military / Blue Light Discount
DreamCloud offers an extra 5% off their best onsite offer for military members, with verification through SheerID or ID.me.
Shipping & Returns
Free UK delivery. Mattresses delivered rolled and vacuum-packed for easy setup.
Returns Policy
365-night trial with full refund if not satisfied. Free returns collection.
Company Information
Founded
2018
Headquarters
United Kingdom
Number of Stores
Online only
Parent Company
Resident
Payment Methods
Frequently Asked Questions
What types of mattresses does DreamCloud offer?
DreamCloud specialises in luxury hybrid mattresses, combining the best of memory foam and individually wrapped springs for optimal comfort and support.
Does DreamCloud offer a home trial for their mattresses?
Yes, DreamCloud provides a generous home trial period, allowing you to experience the comfort and quality of their mattresses in your own home before committing.
How can I contact DreamCloud customer service?
You can contact DreamCloud's friendly Sleep Specialists by calling 0203 807 1401 or emailing hello@dreamcloudsleep.co.uk. Their team is available Monday-Friday, 9am-5.30pm (excluding Bank Holidays).
Are there any special discounts available at DreamCloud?
Yes, DreamCloud offers exclusive discounts for students via Student Beans, and an extra 5% off for NHS/healthcare professionals and military personnel through SheerID or ID.me verification.
What are the key features of a DreamCloud mattress?
DreamCloud mattresses boast a five-layer construction, including a luxury quilted top, "Dream Plush" breathable memory foam, a dynamic transition layer, support foam, and a reinforced edge spring unit for superior comfort and durability.
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Student discount
DreamCloud offers student discounts via Student Beans.
NHS discount
DreamCloud offers an extra 5% off their best onsite offer for healthcare professionals, with verification through SheerID. NHS discounts are also mentioned.
Military & Blue Light discount
DreamCloud offers an extra 5% off their best onsite offer for military members, with verification through SheerID or ID.me.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
DreamCloud Quick Facts
| Standard Delivery | Free UK delivery. Mattresses delivered rolled and vacuum-packed for easy setup. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 365-night trial with full refund if not satisfied. Free returns collection. |
| Student Discount | DreamCloud offers student discounts via Student Beans. |
| NHS Discount | DreamCloud offers an extra 5% off their best onsite offer for healthcare professionals, with verification through SheerID. NHS discounts are also mentioned. |
| Military Discount | DreamCloud offers an extra 5% off their best onsite offer for military members, with verification through SheerID or ID.me. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Founded | 2018 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
0203 807 1401Customer Service Email
hello@dreamcloudsleep.co.ukCustomer Service Hours
Monday-Friday 9am-5.30pm (Except Bank Holidays)