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DIY Direct is a UK-based e-commerce retailer offering a wide range of products for home improvement and DIY projects, making quality tools and materials accessible online.
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DIY Direct, established in 2006, has grown to become a trusted name in the UK's online home improvement sector. Operating exclusively as an e-commerce platform, the company provides a convenient and accessible way for customers nationwide to purchase essential tools, materials, and accessories for their DIY projects. With its headquarters located in Birmingham, UK, DIY Direct is committed to supporting both professional tradespeople and enthusiastic home renovators with a broad selection of products.
While specific product categories are extensive, DIY Direct is expected to offer a comprehensive array of items crucial for any home improvement task. This includes everything from high-quality power tools and essential hand tools to a variety of building materials such as timber, plasterboard, and insulation. Customers can also find plumbing and electrical supplies, painting and decorating essentials, as well as garden tools and outdoor living products. Whether you're looking for a new drill, a fresh coat of paint, or materials for a garden shed, DIY Direct aims to stock the necessary items to complete your project efficiently.
Shopping at DIY Direct is designed for a seamless online experience. The company prides itself on offering competitive pricing and the convenience of direct-to-door delivery across the UK. Customer support is available via email at customer.services@diydirect.com during standard business hours (Mon-Fri, 9 am-5 pm, excluding bank holidays). DIY Direct also shows appreciation for military and armed forces personnel by offering exclusive discounts through TroopScout. Stay informed about the latest deals and new product arrivals by signing up for their newsletter, ensuring you never miss an opportunity to save on your next DIY purchase.
Diy Direct was founded in 2006 and is headquartered in Front Suite, 1st Floor, Charles House, 148-149 Gt Charles Street, Birmingham, B3 3HT, UK. It is part of DIY Direct Express Ltd.
Military / Blue Light Discount
DIY Direct provides discounts for military and armed forces personnel. These offers can be accessed through TroopScout.
Delivery information is typically provided on the DIY Direct website. As an e-commerce retailer, they focus on efficient shipping of DIY tools and materials directly to customers across the UK.
Returns Policy
Details regarding returns and refunds for purchases made at DIY Direct would be available on their official website. Customers are advised to review the specific terms and conditions for their policy.
Founded
2006
Headquarters
Front Suite, 1st Floor, Charles House, 148-149 Gt Charles Street, Birmingham, B3 3HT, UK
Parent Company
DIY Direct Express Ltd
ForexVPS is committed to environmental responsibility, planting one tree for every yearly plan purchased by their customers.
DIY Direct was founded in 2006, establishing itself as a dedicated online retailer for home improvement and DIY products.
You can reach DIY Direct customer service via email at customer.services@diydirect.com. Their operating hours are Monday to Friday, from 9:00 am to 5:00 pm, excluding bank holidays and public holidays.
Yes, DIY Direct offers discounts for military and armed forces personnel through TroopScout. While they don't have specific student or NHS discounts, customers can sign up for their newsletter for general promotions.
No, DIY Direct does not currently offer a specific loyalty or rewards program for its customers.
No, DIY Direct operates primarily as an e-commerce website and does not appear to have any physical retail stores.
The parent company of DIY Direct is DIY Direct Express Ltd.
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Be the first to write a reviewDIY Direct provides discounts for military and armed forces personnel. These offers can be accessed through TroopScout.
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| Standard Delivery | Delivery information is typically provided on the DIY Direct website. As an e-commerce retailer, they focus on efficient shipping of DIY tools and materials directly to customers across the UK. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Details regarding returns and refunds for purchases made at DIY Direct would be available on their official website. Customers are advised to review the specific terms and conditions for their policy. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | DIY Direct provides discounts for military and armed forces personnel. These offers can be accessed through TroopScout. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2006 |
| Headquarters | Front Suite, 1st Floor, Charles House, 148-149 Gt Charles Street, Birmingham, B3 3HT, UK |
Last updated: June 2026
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Customer Service Email
customer.services@diydirect.comCustomer Service Hours
Monday to Friday, 9:00 am to 5:00 pm, excluding bank holidays and public holidays