Craft Company
Craft Company is the UK's leading online supplier for all your cake decorating and sugarcraft needs, offering everything from baking equipment and food colouring to intricate cake decorations for every occasion.
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Shop at Craft CompanyAbout The Craft Company
The Craft Company stands as one of the UK's leading online retailers for cake decorating and sugarcraft supplies, boasting over two decades of experience. What began as a small, family-run mail order business in Leamington Spa has blossomed into a trusted name, serving over 130,000 registered customers globally. In 2015, The Craft Company joined forces with Culpitt Ltd, a UK expert in manufacturing and wholesale distribution of cake decorating supplies, bringing together a century of innovation to continually offer new and exciting products.
Our Story and Expertise
With a rich history spanning more than 20 years, The Craft Company has built a reputation for quality and comprehensive service. Recognised by the Cake Masters Awards as one of the best online retailers, they pride themselves on helping both enthusiastic home-bakers and expert cake makers bring their creative visions to life for any occasion, from birthdays and weddings to seasonal celebrations.
Explore Our Extensive Product Range
Whether you're crafting a simple treat or an elaborate showstopper, The Craft Company provides everything you need. Their vast online catalogue features thousands of products from top brands like Renshaw, Culpitt, FMM, Katy Sue Designs, and Saracino.
Cake Decorating Essentials
Discover an unparalleled selection of cake decorations, food colouring, icing, and cake boards. From delicate sugarcraft flowers and edible glitters to themed toppers for Easter, Valentine's Day, Christmas, or Halloween, you'll find the perfect finishing touches for every design.
Baking Equipment and Ingredients
Beyond decorations, The Craft Company stocks a wide array of essential baking equipment, packaging solutions, and high-quality ingredients. This includes everything from specialist baking tins and tools to professional-grade food colourings and icings, ensuring you have the right components for a flawless bake.
A Seamless Shopping Experience
Shopping with The Craft Company is designed to be straightforward and rewarding. Their user-friendly website offers detailed product information, helpful advice, and guides to inspire your next baking project. They are committed to providing excellent customer service, ensuring a smooth journey from browsing to delivery.
Dedicated Customer Support and Community
Their customer support team is readily available via phone and email to offer professional and expert advice. The Craft Company also fosters a vibrant online community, connecting with thousands of followers on social media to share inspiration, tips, and the latest product news, making it a hub for cake decorating enthusiasts.
Craft Company is headquartered in United Kingdom. It is part of Culpitt Limited, with Online only locations.
Discounts & Loyalty
NHS Discount
Craft Company offers discounts for NHS employees via the Blue Light Card program.
Military / Blue Light Discount
Craft Company offers discounts for armed forces via the Blue Light Card program.
Loyalty Programme
Loyalty Scheme
Customers can join by creating an account and earn redeemable points for every pound spent. 100 points can be redeemed for £1, in 50p increments, and points are valid for 365 days. Points accrue automatically when logged in and can be applied at checkout.
Shipping & Returns
<p>UK delivery from £3.95. Free delivery on orders over £50.</p>
Returns Policy
<p>Returns accepted within 14 days. Items must be unused and in original packaging.</p>
Company Information
Headquarters
United Kingdom
Number of Stores
Online only
Parent Company
Culpitt Limited
Payment Methods
Frequently Asked Questions
Do you supply professionals?
Yes, we supply both home bakers and professional cake decorators with trade accounts available.
Is delivery free?
Free UK delivery on orders over £50. Standard delivery from £3.95.
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Be the first to write a review4 Ways to Save at Craft Company in 2026
NHS discount
Craft Company offers discounts for NHS employees via the Blue Light Card program.
Military & Blue Light discount
Craft Company offers discounts for armed forces via the Blue Light Card program.
Free delivery
Get free delivery on orders over £50 at Craft Company.
Join Loyalty Scheme
Customers can join by creating an account and earn redeemable points for every pound spent. 100 points can be redeemed for £1, in 50p increments, and points are valid for 365 days. Points accrue automatically when logged in and can be applied at checkout.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Craft Company Quick Facts
| Standard Delivery | <p>UK delivery from £3.95. Free delivery on orders over £50.</p> |
| Free Delivery | Orders over £50 |
| Click & Collect | Not available |
| Returns Policy | <p>Returns accepted within 14 days. Items must be unused and in original packaging.</p> |
| Student Discount | Not available |
| NHS Discount | Craft Company offers discounts for NHS employees via the Blue Light Card program. |
| Military Discount | Craft Company offers discounts for armed forces via the Blue Light Card program. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Headquarters | United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
+44 (0)345 5651700Customer Service Email
info@craftcompany.co.ukCustomer Service Hours
Monday to Friday between 9 am - 5 pm (GMT)
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