Charbonnel et Walker
Charbonnel et Walker is an iconic British luxury chocolatier, established in 1875, offering exquisite handmade chocolates, truffles, and beautifully presented gifts for every special occasion.
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About Charbonnel et Walker
Founded in 1875, Charbonnel et Walker stands as Britain's first luxury chocolatier, a legacy born from the encouragement of Edward VII. This esteemed London-based brand has a rich history, rooted in the collaboration between Madame Charbonnel, renowned for her Parisian chocolates, and Mrs. Walker, celebrated for her exquisite gift boxes. This partnership laid the foundation for a company synonymous with beautifully presented, decadent chocolate gifts. With its original shop on New Bond Street, Charbonnel et Walker has captivated a magnificent patronage from royalty and aristocracy to screen legends, including a Royal Warrant to Queen Elizabeth II.
Discover Exquisite Chocolates & Gifts
Luxury Chocolate & Truffle Collections
At charbonnel.co.uk, you can explore an unparalleled selection of luxury chocolates and truffles. From their signature dark chocolate, crafted from the finest dark couverture for a decadently rich taste, to creamy milk and delicate white chocolate varieties, there's a treat for every palate. Don't miss their famous Marc de Champagne truffles or delicious new Pistachio Thins. Each item is meticulously handmade to traditional recipes, ensuring an unforgettable experience with every bite. Whether you're looking to buy luxury chocolates online UK or discover the perfect chocolate gifts, Charbonnel et Walker offers an exceptional range.
The Perfect Gift for Every Occasion
Charbonnel et Walker excels in creating stunning gifts. Every purchase is beautifully presented with elegant satin ribbons, making them ideal for special occasions like Mother's Day, Eid, or Christmas. Their collection includes beautifully curated gift boxes and seasonal delights like the Bond Street 1875 Advent Calendar. For those seeking personalised chocolate gifts, the brand's commitment to exquisite presentation ensures your care and affection are perfectly expressed. Explore their website to find the ultimate luxury chocolate gift boxes.
Shop with Confidence
Shopping at Charbonnel et Walker is a seamless experience. They offer convenient UK delivery options, including Royal Mail Signed For and Fedex Premium for next working day delivery, with free shipping available on UK orders above a certain threshold. Their dedicated Customer Service team is available Monday to Friday for existing order enquiries. Join the Charbonnel et Walker Rewards program to earn points on your purchases, or take advantage of student discounts available via Student Beans. For those who appreciate the finest British chocolates and a heritage of excellence, Charbonnel et Walker provides a truly delightful online shopping journey.
Charbonnel et Walker was founded in 1875 and is headquartered in London. It is part of Charbonnel et Walker Ltd, with 2 locations.
Discounts & Loyalty
Student Discount
Charbonnel et Walker offers student discounts via Student Beans.
Gift Cards Available
Loyalty Programme
Charbonnel et Walker Rewards program
Members can earn points by creating an account and being signed in when making a purchase. 500 points are equivalent to £5 towards a purchase. Points are based on product value, excluding taxes or shipping fees, and expire after one year. Rewards can only be redeemed against online purchases made on www.charbonnel.co.uk and cannot be combined with other discounts or promotions.
Shipping & Returns
Free UK delivery on orders over £50. Standard delivery 2-3 working days. Gift wrapping available.
Returns Policy
Due to the perishable nature of chocolates, returns are only accepted for damaged or incorrect items.
Company Information
Founded
1875
Headquarters
London
Number of Stores
2
Parent Company
Charbonnel et Walker Ltd
Payment Methods
Sustainability
Committed to sustainable cocoa sourcing. Recyclable packaging initiatives.
Frequently Asked Questions
What are Charbonnel et Walker famous for?
They're famous for their Pink Marc de Champagne Truffles, a British institution since 1875, and their Royal Warrant.
Are the chocolates handmade?
Yes, all Charbonnel et Walker chocolates are handmade at their factory in Tunbridge Wells using traditional methods.
Can I visit a Charbonnel et Walker shop?
Yes, their flagship store is in the Royal Arcade on London's Old Bond Street, open since 1875.
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Student discount
Charbonnel et Walker offers student discounts via Student Beans.
Free delivery
Get free delivery on orders over £50 at Charbonnel et Walker.
Click & Collect
Save on delivery by using Charbonnel et Walker's Click & Collect service.
Join Charbonnel et Walker Rewards program
Members can earn points by creating an account and being signed in when making a purchase. 500 points are equivalent to £5 towards a purchase. Points are based on product value, excluding taxes or shipping fees, and expire after one year. Rewards can only be redeemed against online purchases made on www.charbonnel.co.uk and cannot be combined with other discounts or promotions.
Gift cards available
Buy discounted Charbonnel et Walker gift cards from cashback sites to save even more.
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Charbonnel et Walker Quick Facts
| Standard Delivery | Free UK delivery on orders over £50. Standard delivery 2-3 working days. Gift wrapping available. |
| Free Delivery | Orders over £50 |
| Click & Collect | Available |
| Returns Policy | Due to the perishable nature of chocolates, returns are only accepted for damaged or incorrect items. |
| Student Discount | Charbonnel et Walker offers student discounts via Student Beans. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1875 |
| Headquarters | London |
Last updated: June 2026
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Contact Information
Customer Service
020 7491 0939Customer Service Email
sales@charbonnel.co.ukCustomer Service Hours
Mon-Sat 10am-6pm