Carlsbad Plaza
Carlsbad Plaza is a 5-star luxury medical spa hotel in Karlovy Vary, Czech Republic, offering wellness programmes with access to natural thermal mineral springs.
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Shop at Carlsbad PlazaAbout CateredSkiChalets.com
Established in 1993, CateredSkiChalets.com is a leading Dutch-based tour operator dedicated to providing exceptional catered ski chalet holidays. With nearly three decades of experience, they have built a reputation for quality, service, and unforgettable winter getaways across the most picturesque ski destinations in Europe. As a sister company to Skichalets.nl, they leverage extensive expertise in the ski travel industry, ensuring a trusted and reliable service for all their clients looking for ski holidays UK and beyond.
Discover Your Perfect Ski Holiday
CateredSkiChalets.com specialises in curating bespoke ski experiences, offering a diverse portfolio of chalets in the renowned Austrian, French, Swiss, and Italian Alps. Whether you're looking for a cosy family retreat or a spacious chalet for a large group, their selection caters to all preferences. Each holiday includes a comprehensive catering service, allowing you to fully immerse yourself in the joy of skiing without the worry of cooking or cleaning. Discover the ease of booking your next catered ski holiday online with a trusted expert, finding the perfect accommodation to suit your needs.
Exceptional Service and Value
Customer satisfaction is at the heart of CateredSkiChalets.com's ethos. Their dedicated customer service team is available six days a week to assist with all your booking needs, from initial enquiries to final preparations. Furthermore, loyal customers are rewarded through their generous loyalty discount programme, offering significant savings for returning guests. This commitment to both excellent service and value ensures a premium experience from the moment you book until you return home, making them a preferred choice for discerning travellers seeking quality ski chalet holidays.
Carlsbad Plaza was founded in 2005 and is headquartered in Karlovy Vary, Czech Republic. It is part of Eden Group, with None locations.
Discounts & Loyalty
Loyalty Programme
Loyalty Discount
CateredSkiChalets.com offers a 'loyalty discount' for returning guests. The discount amount varies based on the booking timeframe: €75 per person per week for bookings made within 4 weeks of return, €50 per person per week for bookings made between 4 and 10 weeks after return, and €35 per person per week for bookings made after 10 weeks of return. This discount applies when booking a whole chalet directly through CateredSkiChalets.com and cannot be combined with other offers.
Shipping & Returns
As a tour operator for ski chalet holidays, CateredSkiChalets.com does not have traditional product delivery. All booking confirmations and travel documents are typically sent electronically.
Returns Policy
CateredSkiChalets.com's cancellation policy for holiday bookings will be detailed in your booking terms and conditions. Please refer to your specific booking agreement or contact customer service for details on amendments or cancellations.
Company Information
Founded
2005
Headquarters
Karlovy Vary, Czech Republic
Number of Stores
None
Parent Company
Eden Group
Payment Methods
Frequently Asked Questions
What kind of holidays does CateredSkiChalets.com offer?
CateredSkiChalets.com specialises in catered ski chalet holidays across the Austrian, French, Swiss, and Italian Alps, providing a complete and comfortable winter sports experience.
Where are your chalets located?
Our chalets are strategically located in popular and highly-rated ski regions within the Austrian, French, Swiss, and Italian Alps, offering access to some of Europe's best slopes.
Do you offer any discounts for returning customers?
Yes, we offer a 'loyalty discount' for returning guests. Savings range from €35 to €75 per person per week, depending on how far in advance you book your next holiday with us.
How can I contact customer service?
You can easily reach our customer service team by phone at +31 182 634 523 or send us an email at info@cateredskichalets.com for any enquiries or assistance.
What are your customer service hours?
Our customer service team is available to assist you Monday to Saturday, from 9 am to 9 pm (Dutch time), ensuring support when you need it most.
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Join Loyalty Discount
CateredSkiChalets.com offers a 'loyalty discount' for returning guests. The discount amount varies based on the booking timeframe: €75 per person per week for bookings made within 4 weeks of return, €50 per person per week for bookings made between 4 and 10 weeks after return, and €35 per person per week for bookings made after 10 weeks of return. This discount applies when booking a whole chalet directly through CateredSkiChalets.com and cannot be combined with other offers.
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Carlsbad Plaza Quick Facts
| Standard Delivery | As a tour operator for ski chalet holidays, CateredSkiChalets.com does not have traditional product delivery. All booking confirmations and travel documents are typically sent electronically. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | CateredSkiChalets.com's cancellation policy for holiday bookings will be detailed in your booking terms and conditions. Please refer to your specific booking agreement or contact customer service for details on amendments or cancellations. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, Bank Transfer |
| Founded | 2005 |
| Headquarters | Karlovy Vary, Czech Republic |
Last verified: February 2026
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Contact Information
Customer Service
+31 182 634 523Customer Service Email
info@cateredskichalets.comCustomer Service Hours
Monday to Saturday from 9 am to 9 pm (Dutch time)
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