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TrainPal helps you find and book cheap train and coach tickets across the UK and Europe, offering smart savings, easy refunds, and a best price promise.
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TrainPal, launched in 2018 as part of the Trip.com Group, is a leading online travel agent dedicated to making train and coach travel affordable and accessible. Headquartered in Edinburgh, UK, TrainPal has quickly become a favourite for millions seeking cheap train tickets in the UK and across Europe. Our mission is to simplify travel planning, offering a comprehensive platform where you can compare fares, book tickets, and manage your journeys with ease and confidence.
Whether you're commuting daily or embarking on an international adventure, TrainPal provides an extensive selection of tickets. Discover cheap train tickets in the UK to popular destinations like London, Manchester, and Liverpool. For international travel, book Eurostar train tickets to France, the Netherlands, and Brussels, or explore high-speed rail options across Spain, Germany, and Italy. Beyond trains, TrainPal also offers a vast network of coach booking services, covering over 200 operators in 47 countries, including National Express and Mega Bus, ensuring you always find the best route and price.
TrainPal is synonymous with smart savings. Our platform empowers you to find the most economical fares through features like split ticketing, which can significantly reduce the cost of your journey. We stand by our Best Price Promise, guaranteeing a refund if you find a cheaper price elsewhere. Enhance your savings further with digital railcards, offering up to 1/3 off eligible fares, and exclusive promo codes. Enjoy peace of mind with our flexible booking options, allowing for fast changes and refunds. Our 24/7 customer service team is always available to assist with any queries, ensuring a smooth and stress-free travel experience from booking to arrival.
TrainPal was founded in 2018 and is headquartered in Edinburgh, UK. It is part of Trip.com Group, with None (online and app-based service) locations.
Student Discount
Digital Railcards available including 16-25 and 26-30 Railcards for 1/3 off fares.
NHS Discount
NHS staff can access exclusive discounts through TrainPal, including 25% off Advance tickets with Northern Rail, 20% off with TransPennine Express, and fixed-price fares with Avanti West Coast, accessible via the Blue Light Card.
Military / Blue Light Discount
HM Forces Railcard available for military personnel.
Loyalty Programme
PalWallet Cashback, Invite & Earn, TrainPal Card
Earn cashback (1-5%) on every booking as credit in your PalWallet, receive rewards via the 'Invite & Earn' referral programme, and get 3% off every train booking with the TrainPal Card.
E-tickets delivered instantly. No physical ticket collection required on eligible routes.
Returns Policy
Refunds available subject to ticket terms and conditions.
Founded
2018
Headquarters
Edinburgh, UK
Number of Stores
None (online and app-based service)
Parent Company
Trip.com Group
Promotes rail travel as an environmentally friendly transport option.
No, TrainPal does not charge any booking fees, offering transparent pricing on all train tickets.
Split ticketing automatically finds cheaper routes by purchasing multiple tickets for different segments of your journey, potentially saving significant amounts.
Yes, you can add digital Railcards to your TrainPal account for instant 1/3 off UK train tickets.
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Be the first to write a reviewDigital Railcards available including 16-25 and 26-30 Railcards for 1/3 off fares.
NHS staff can access exclusive discounts through TrainPal, including 25% off Advance tickets with Northern Rail, 20% off with TransPennine Express, and fixed-price fares with Avanti West Coast, accessible via the Blue Light Card.
HM Forces Railcard available for military personnel.
Earn cashback (1-5%) on every booking as credit in your PalWallet, receive rewards via the 'Invite & Earn' referral programme, and get 3% off every train booking with the TrainPal Card.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
| Standard Delivery | E-tickets delivered instantly. No physical ticket collection required on eligible routes. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Refunds available subject to ticket terms and conditions. |
| Student Discount | Digital Railcards available including 16-25 and 26-30 Railcards for 1/3 off fares. |
| NHS Discount | NHS staff can access exclusive discounts through TrainPal, including 25% off Advance tickets with Northern Rail, 20% off with TransPennine Express, and fixed-price fares with Avanti West Coast, accessible via the Blue Light Card. |
| Military Discount | HM Forces Railcard available for military personnel. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Founded | 2018 |
| Headquarters | Edinburgh, UK |
Last updated: June 2026
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Customer Service
020 7295 2789Customer Service Email
EU_Train@TrainPal.comCustomer Service Hours
24/7 customer support available