Aosom
Aosom is a leading UK online retailer offering a vast selection of homeware, garden, outdoor, pet, office, and car products designed to enhance every aspect of your life.
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About Aosom UK
Aosom UK, operated by MH Star UK Ltd., was established in 2012, building upon the foundation of its global parent company founded in 2009. Headquartered with a call centre in London and a registered office in Northampton, Aosom has rapidly become a prominent online retailer across the United Kingdom. Their business model focuses on providing a vast selection of products directly to consumers through their website, aosom.co.uk, supported by five strategically located warehouses across the UK for efficient distribution. This approach allows Aosom to offer competitive pricing and a broad product catalogue without the overheads of traditional retail stores.
A Comprehensive Product Range
Aosom specialises in a wide array of categories, making it a one-stop shop for many household and lifestyle needs. Their extensive offerings include homeware such as furniture, décor, and kitchen essentials, alongside a significant collection of garden and outdoor products, from gardening tools and sheds to patio furniture and outdoor play equipment. Pet owners can explore a dedicated section for pet supplies, while businesses and home offices benefit from their range of office furniture and accessories. Additionally, Aosom caters to motorists with various car products. This diverse inventory ensures that customers can find high-quality, functional, and stylish items for almost every area of their life.
Shopping Experience and Customer Care
The online shopping experience at Aosom.co.uk is designed for convenience and customer satisfaction. While they do not offer click & collect, their robust logistics network ensures prompt delivery from their UK warehouses. Customer service is a priority, with a dedicated team available via phone (0800 240 4050) and email (service@aosom.co.uk) during business hours. Aosom also values its loyal customers through the Aosom Rewards Club, where members earn points for every pound spent, redeemable for future discounts. Furthermore, students can benefit from an exclusive 12% discount verified via Student Beans, making quality products even more accessible.
Aosom was founded in 2009 and is headquartered in UK. It is part of Aosom.
Discounts & Loyalty
Student Discount
Aosom UK offers a 12% student discount verified through Student Beans.
Loyalty Programme
The Aosom Rewards Club
Join The Aosom Rewards Club for free to earn 1 point for every £1 spent. 100 points = £1 off future purchases. Redeem from your second order, up to 1000 points (£10) per order, not exceeding 30% of basket value. Points expire in one year. Tiered benefits (Silver, Gold, Diamond) offer additional perks like birthday discounts and monthly app coupons.
Shipping & Returns
Free UK mainland delivery. Dispatch within 1 working day.
Returns Policy
30-day product return policy
Company Information
Founded
2009
Headquarters
UK
Parent Company
Aosom
Payment Methods
Frequently Asked Questions
What brands does Aosom sell?
Aosom operates 6 brands: HOMCOM (home), Outsunny (garden), PawHut (pets), Vinsetto (office), Kleankin (bathroom) and Durhand (tools).
Does Aosom offer free delivery?
Yes, Aosom offers free UK mainland delivery with dispatch within 1 working day from their 3 UK warehouses.
What is the returns policy?
Aosom offers a 30-day product return policy on all items.
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Student discount
Aosom UK offers a 12% student discount verified through Student Beans.
Join The Aosom Rewards Club
Join The Aosom Rewards Club for free to earn 1 point for every £1 spent. 100 points = £1 off future purchases. Redeem from your second order, up to 1000 points (£10) per order, not exceeding 30% of basket value. Points expire in one year. Tiered benefits (Silver, Gold, Diamond) offer additional perks like birthday discounts and monthly app coupons.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Aosom Quick Facts
| Standard Delivery | Free UK mainland delivery. Dispatch within 1 working day. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 30-day product return policy |
| Student Discount | Aosom UK offers a 12% student discount verified through Student Beans. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Founded | 2009 |
| Headquarters | UK |
Last updated: June 2026
1 voucher available
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Contact Information
Customer Service
0800 240 4050Customer Service Email
service@aosom.co.ukCustomer Service Hours
Monday-Friday 9am-5pm