Trainline
Trainline is Europe's leading digital platform for booking train and coach tickets, offering a quick and easy way to search, compare, and buy cheap fares across the UK and 40 countries.
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Shop at TrainlineAbout Trainline: Your Digital Travel Companion
Trainline is the UK's leading independent rail and coach ticket retailer, operating as a digital technology platform across Europe. Since its founding in 1997, Trainline has been at the forefront of simplifying travel, connecting millions of passengers with over 270 rail and coach operators across 40 countries. Headquartered in London, England, Trainline plc is a publicly traded company known for its innovative approach to travel booking. Their mission is to make it easier for everyone to find, compare, and buy the best train and coach tickets, saving customers time, effort, and money.
The platform is renowned for its user-friendly website and highly-rated mobile app, which together provide a seamless booking experience. Trainline aggregates vast amounts of travel data, offering real-time information, personalised journey planning, and smart saving tools. This commitment to customer-centric innovation ensures that whether you're looking for cheap train tickets for a UK journey or planning a complex European rail adventure, Trainline has you covered.
Booking Your Journey with Trainline
When you choose to book train tickets online with Trainline, you gain access to an unparalleled selection of routes and fares. The platform specialises in offering competitive prices for both domestic UK rail travel and extensive European networks. You can easily search for cheap train tickets, compare options, and secure your booking in just a few clicks. Key features include the ability to check live train times, receive platform information, and utilise digital tickets directly from your smartphone.
Trainline also helps travellers maximise their savings. Explore options like Advance tickets for significant discounts, Split tickets to potentially reduce costs on longer journeys, and various Railcards which offer 1/3 off most fares. Students, NHS workers, and military personnel can also benefit from exclusive discounts, making travel even more affordable. With Trainline, planning and purchasing your next train or coach journey is not just easy, it's smart.
Trainline was founded in 1997 and is headquartered in London. It is part of Trainline plc, with 0 locations.
Discounts & Loyalty
Student Discount
16-25 Railcard available for discounted travel
NHS Discount
Eligible NHS workers can save an average of 61% on tickets when booking in advance by verifying their employment through Health Service Discounts.
Military / Blue Light Discount
HM Forces Railcard available
Shipping & Returns
Mobile tickets delivered instantly to your phone. Physical tickets can be collected at station ticket machines.
Returns Policy
Refund policies vary by ticket type. Flexible tickets can be refunded or changed. Advance tickets may be non-refundable.
Company Information
Founded
1997
Headquarters
London
Number of Stores
0
Parent Company
Trainline plc
Payment Methods
Sustainability
Trains produce significantly less carbon than cars or planes. Trainline helps customers make greener travel choices.
Frequently Asked Questions
How does Trainline find cheap tickets?
Trainline compares prices across all UK train operators and uses features like split-ticketing to find you the cheapest combination of tickets for your journey.
What is a Trainline mobile ticket?
A mobile ticket is a digital ticket stored in the Trainline app. Simply show the QR code on your phone at the barriers or to the conductor - no paper ticket needed.
Can I get a refund on Trainline tickets?
Refund eligibility depends on your ticket type. Flexible tickets can usually be refunded, while Advance tickets are typically non-refundable but may be changed for a fee.
Does Trainline book European trains?
Yes, Trainline can book train travel across Europe including Eurostar to Paris and Brussels, plus trains in France, Germany, Italy, Spain, and more.
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Contact Information
Customer Service
+44 333 202 2222Customer Service Email
lisa.milne@thetrainline.comCustomer Service Hours
WhatsApp support available for UK bookings
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