KLM
KLM Royal Dutch Airlines connects you to over 160 destinations worldwide, offering a renowned travel experience as the Netherlands' esteemed flag carrier.
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Shop at KLMAbout KLM Royal Dutch Airlines
KLM Royal Dutch Airlines, founded in 1919, holds the distinction of being the world's oldest airline still operating under its original name. As the national airline of the Netherlands, KLM has consistently been at the forefront of aviation, connecting passengers and cargo across continents. With a strong presence in the UK market via klm.co.uk, the airline offers a reliable and comfortable way to travel internationally, upholding a legacy of innovation and passenger service.
Explore KLM Destinations and Services
KLM boasts an impressive network, flying to over 160 destinations worldwide. From popular European cities to far-flung intercontinental hubs, you can easily book flights to suit any travel plan. The airline provides a range of travel classes, including Economy, Economy Comfort, and the premium World Business Class, ensuring a tailored experience for every budget and preference. Beyond passenger flights, KLM also operates significant cargo services, demonstrating its comprehensive role in global logistics.
Special Offers and Loyalty with KLM
Savvy travellers can take advantage of various offers when flying with KLM. The airline provides valuable student discounts, often including extra baggage allowance, perfect for those studying abroad. Additionally, NHS staff in the United Kingdom can benefit from exclusive reduced fares, a testament to KLM's appreciation for essential workers. Frequent flyers will particularly value the Flying Blue loyalty programme, which rewards members with Miles and Experience Points (XP) for every journey, unlocking benefits like lounge access and priority services. This makes KLM an excellent choice for those looking to maximise their travel rewards and find discounted flights.
Your Journey with KLM
Booking with KLM is designed to be seamless, with a user-friendly online platform and dedicated customer support available daily and 24/7 via social media. Experience the renowned Dutch hospitality and efficiency that characterises every KLM flight, making your travel experience smooth and enjoyable from departure to arrival. Choose KLM for your next adventure and discover why millions trust them for their global travel needs.
KLM was founded in 1919 and is headquartered in Amstelveen, Netherlands. It is part of Air France–KLM group, with Over 160 destinations served globally, supported b locations.
Discounts & Loyalty
Student Discount
KLM offers special student fares for those aged 18-29, enrolled in full-time education. These fares often include benefits like one free checked-in baggage and flexible date changes. Verification of student status is required, and bookings can be made via the KLM website or authorised travel agencies.
NHS Discount
KLM provides a special discount code for NHS staff in the United Kingdom, offering reduced fares. NHS staff members need to verify their employment status through the KLM website to access this offer, which is applicable for flights booked directly and cannot be combined with other promotions.
Military / Blue Light Discount
Air France-KLM offers a special discount programme for veterans, active, and retired military personnel and their immediate families. These specialised rates often include enhanced flexibility, such as waived change fees or additional checked luggage, and typically require direct contact with a specialised agent to book.
Gift Cards Available
Loyalty Programme
Flying Blue
Earn Miles on flights with KLM and partner airlines, as well as on hotel bookings, car rentals, and shopping. Redeem Miles for reward tickets, cabin upgrades, extra baggage, and more. Progress through five status levels (Explorer, Silver, Gold, Platinum, Ultimate) to unlock increasing benefits like priority access and lounge entry.
Shipping & Returns
As an airline, KLM does not offer traditional product delivery. Services are provided via flights and airport operations.
Returns Policy
Flight changes and cancellations are subject to the fare rules of your ticket. Many fares offer flexibility, though fees or fare differences may apply. Refunds for cancelled flights are processed according to the terms and conditions of your booking.
Company Information
Founded
1919
Headquarters
Amstelveen, Netherlands
Number of Stores
Over 160 destinations served globally, supported b
Parent Company
Air France–KLM group
Payment Methods
Sustainability
KLM is committed to reducing its environmental impact through initiatives like investing in sustainable aviation fuel (SAF), optimising flight routes, and modernising its fleet with more fuel-efficient aircraft. They aim to achieve net-zero carbon emissions by 2050.
Frequently Asked Questions
How can I book a flight with KLM?
You can easily book flights directly through the KLM UK website, klm.co.uk, by selecting your departure and destination, travel dates, and passenger details. You can also book via authorised travel agencies.
What is KLM's baggage policy?
Baggage allowances vary depending on your ticket type, destination, and Flying Blue status. Generally, economy class tickets include one piece of hand baggage and one accessory. Checked baggage allowance may need to be purchased separately or is included with certain fares. Full details are available on the KLM website.
How do I check in for my KLM flight?
You can check in online via the KLM website or mobile app from 30 hours before your flight, or at the airport check-in kiosks or counters. Online check-in allows you to select your seat and receive your boarding pass digitally.
Can I change or cancel my KLM flight?
Flight changes and cancellations are subject to the fare rules of your purchased ticket. Many fares offer flexibility, though fees or fare differences may apply. Refunds for cancelled flights are processed according to the terms and conditions of your booking. Please check your ticket conditions or contact customer service for specific details.
What is the Flying Blue loyalty programme?
Flying Blue is KLM's joint loyalty programme with Air France, allowing members to earn Miles on flights and with partners. Miles can be redeemed for reward tickets, upgrades, and other services. Members also earn Experience Points (XP) to achieve higher status levels with enhanced benefits.
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Contact Information
Customer Service
020 7660 0293Customer Service Email
customer.care.uk@klm.comCustomer Service Hours
Every day 8am-8pm, with 24/7 support via social media and app.
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