Iberostar Hotels
Discover unforgettable holidays and luxurious stays with Iberostar Hotels, offering stunning resorts and exceptional service across beautiful destinations worldwide for your next perfect getaway.
Iberostar GB - Your hotel in Santa Cruz de Tenerife: 20% off guaranteed
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Current Offers
No offers available right now from Iberostar Hotels.
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Iberostar GB - Your hotel in Santa Cruz de Tenerife: 20% off guaranteed
Discount valid for bookings made until 22/01/2027 and stays until 22/01/2027 at Iberostar Heritage Grand Mencey applying code MENCEY.
About Iberostar Hotels
Iberostar Hotels is a leading Spanish hotel chain with a global presence, offering a portfolio of over 100 four and five-star hotels and resorts across 16 countries. Founded in 1956, this family-owned business has built a reputation for excellence in hospitality, focusing on prime beachfront locations and exceptional service. Their commitment extends beyond luxury, embracing a strong dedication to responsible tourism through their "Wave of Change" programme, which champions a circular economy and the protection of marine environments. When you choose Iberostar, you're not just booking a room; you're investing in a holiday experience crafted with care, quality, and a conscience.
Discover Your Perfect Getaway with Iberostar
Whether you're dreaming of a sun-drenched beach holiday, an exhilarating city break, or a tranquil wellness retreat, Iberostar Hotels offers an impressive range of options to suit every traveller. Explore their collection of all-inclusive resorts in the Caribbean, Mediterranean, and beyond, perfect for hassle-free family holidays or romantic escapes. For those seeking urban adventures, their city hotels provide comfort and convenience in vibrant cultural centres. Iberostar also caters to specific needs with adults-only hotels, golf resorts, and properties designed with families in mind, ensuring a tailored experience. Find your ideal Iberostar holiday in the UK and worldwide, and prepare for an unforgettable journey.
Seamless Online Booking Experience
Planning and booking your next holiday with Iberostar Hotels is designed for ease and convenience. Their user-friendly website allows you to effortlessly browse destinations, compare hotel amenities, and secure your preferred accommodation with just a few clicks. Benefit from flexible booking policies, often including options for free cancellation, providing peace of mind. The dedicated customer service team is always on hand to assist with any enquiries, ensuring a smooth process from selection to check-out. Explore special offers and packages, and consider joining the Iberostar Horizons loyalty programme for exclusive member benefits and discounts on future stays. Your next luxurious escape is just a click away.
Iberostar Hotels was founded in 1986 and is headquartered in Palma de Mallorca, Spain. It is part of Grupo Iberostar, with 100+ locations.
Discounts & Loyalty
Student Discount
Iberostar offers special discounts to student users, ranging from 10% to 20%, which can be claimed by verifying a student ID.
NHS Discount
Conflicting information exists. Some sources indicate no specific NHS scheme, while others mention 'blue light discounts' and 'NHS Discount Code' for healthcare workers.
Military / Blue Light Discount
Conflicting information exists. Some sources suggest a special military discount, potentially via ID.me, while others state no official military program is currently available.
Gift Cards Available
Loyalty Programme
My Iberostar
Free membership programme offering exclusive member rates, room upgrades when available, late checkout, welcome amenities, and points earning on every stay that can be redeemed for free nights and experiences.
Shipping & Returns
Booking confirmation delivered instantly via email. Travel documents and vouchers available digitally through your account or the Iberostar app.
Returns Policy
Cancellation policies vary by rate type. Flexible rates offer free cancellation until specified dates. Non-refundable rates offer lower prices but no cancellation. Check specific terms when booking.
Company Information
Founded
1986
Headquarters
Palma de Mallorca, Spain
Number of Stores
100+
Parent Company
Grupo Iberostar
Payment Methods
Sustainability
Iberostar's Wave of Change initiative leads the hospitality industry in sustainability. The company has eliminated single-use plastics, committed to 100% responsible seafood sourcing, and works to protect coastal health. All hotels focus on reducing carbon emissions with goals to be carbon neutral.
Frequently Asked Questions
What is included in Iberostar all-inclusive?
Iberostar all-inclusive typically covers accommodation, all meals at various restaurants, snacks, domestic and international drinks, entertainment, and access to facilities like pools and beaches. Premium drinks, spa services, and some activities may carry additional charges.
Where are Iberostar hotels located?
Iberostar operates hotels across Spain (mainland and islands), the Caribbean (Dominican Republic, Mexico, Cuba, Jamaica), Greece, Morocco, Tunisia, Montenegro, and other Mediterranean destinations. Most properties are beachfront resorts.
How do I join My Iberostar loyalty programme?
My Iberostar is free to join through the website or app. Members receive exclusive rates, potential room upgrades, late checkout, welcome amenities, and earn points on stays that can be redeemed for free nights and experiences.
Does Iberostar offer family-friendly resorts?
Yes, many Iberostar properties are designed for families with kids' clubs, family suites, splash parks, and child-friendly dining options. The brand also offers adults-only hotels for those seeking a more tranquil environment.
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Contact Information
Customer Service
+34 971 21 21 21Customer Service Email
callcenter@iberostar.comCustomer Service Hours
24 hours, 7 days a week
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