Three

Three offers a wide range of the latest mobile phones, flexible SIM Only plans, and reliable Home & Mobile Broadband deals on the UK's Fastest 5G Network.

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About Three UK

Founded in 2003, Three UK has grown to become a major mobile network operator, headquartered in Reading, England. Known for its commitment to providing excellent connectivity, Three strives to make mobile and broadband services accessible and affordable across the nation. As a subsidiary of VodafoneThree following its 2025 merger, the company continues to innovate and expand its offerings, focusing on customer satisfaction and network performance, delivering a seamless experience for its customers.

Explore Three's Product Range

Three offers a comprehensive selection of mobile phones, from the latest iPhones and cutting-edge Android devices like Samsung, Motorola, and Google Pixel, to a variety of SIM Only deals for those who love their current handset. Beyond mobile, discover flexible Mobile Broadband and Home Broadband solutions, ensuring you stay connected at home or on the go. They also feature a range of smartwatches and accessories to complement your digital lifestyle, all running on the UK's Fastest 5G Network.

Seamless Shopping & Support

Shopping with Three is designed for convenience, with easy online ordering and reliable delivery options, including next-day delivery for many devices. Should you need assistance, their dedicated customer service team is available via Live Chat and phone, offering support for billing, device troubleshooting, and network queries. Plus, take advantage of student, NHS, and military discounts, alongside the Three+ loyalty programme for exclusive rewards and benefits.

Three was founded in 2003 and is headquartered in Maidenhead, United Kingdom. It is part of CK Hutchison Holdings, with 300+ locations.

News & Updates

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P-Three appointed to accelerate Wahaca’s UK expansion

Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. P-Three, the retail, leisure and placemaking agency, has been tasked with sourcing new sites for Wahaca, the contemporary Mexican restaurant group, across the UK. P-Three has been instructed to accelerate the group’s UK expansion and is targeting launches in new cities including Cambridge, Manchester, Glasgow and...

By Fiona Briggs

Asda Money partners with Taurus Insurance Services to launch Mobile Phone and Gadget Insurance

Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. Taurus Insurance Services has partnered with Asda Money to launch the supermarket’s first mobile and gadget insurance proposition, which will extend Asda Money’s insurance offering, to cover mobile phones and everyday gadgets such as tablets, smartwatches and laptops. Three tiers of cover offer protection against...

By Fiona Briggs

Why social media demands a strategic rethink

Something fundamental has shifted in how consumers discover and buy products, writes Paola Nannelli, CEO at Pulse Advertising. Social media has moved from the periphery of the customer journey to its centre. What was once a brand awareness tool has become a discovery platform, a trust-building environment, and increasingly, a point of sale. American Eagle’s...

By Hayley Guest

Staffing cull on the horizon for retail due to rising costs, says BRC

Retailers are preparing to cut staff hours and freeze recruitment, as rising government-imposed employment costs intensify pressure on an already fragile sector. A survey released today by the British Retail Consortium (BRC) of retail CFOs and finance directors found that 61 per cent plan to reduce staff hours and overtime over the next 12 months,...

By Kieran Howells

OPINION: From price to purpose: how retailers can win in a cautious market

Moji Oshisanya, chief commercial officer at Vouchercodes.co.uk, looks at how consumer caution is forcing retailers to rethink long-established approaches to pricing, promotions, and in-store experiences. The post OPINION: From price to purpose: how retailers can win in a cautious market appeared first on InternetRetailing.

By Moji Oshisanya

Discounts & Loyalty

Student Discount

Student discount on selected plans

NHS Discount

Three offers NHS discounts. NHS staff can get an exclusive 20% off on Home Broadband, SIMs, and Handsets by signing up as a free member of Health Service Discounts.

Military / Blue Light Discount

Three offers discounts for military/armed forces personnel through the Defence Discount Service.

Loyalty Programme

Three+

A loyalty app that provides customers with access to discounts and offers from various brands, competitions, and presale tickets to events. Examples include £1 coffee every week at Caffè Nero, £3 adult tickets at Cineworld every weekend, and discounts with brands like Nike and Harvester. Three also partners with Airtime Rewards for bill savings.

Shipping & Returns

Click & Collect

Free delivery on all orders; next-day delivery available

Returns Policy

14-day returns; network satisfaction guarantee

Frequently Asked Questions

What are Three's delivery options?

Three offers next-day delivery for phones, tablets, and broadband devices ordered before 8pm, delivered by DPD. SIMs are delivered by Amazon with tracked 2-day delivery, with options to upgrade to next-day for a fee. You'll receive tracking information via email and SMS for all orders.

How do I return a device to Three?

To return a device under the money-back guarantee, contact the Returns Team on 0333 338 1039. They will provide a prepaid envelope or courier label for safe return to Ingram Micro Services Ltd in Norwich. Three will never contact you to arrange a return directly to prevent fraud.

How can I contact Three customer service?

You can contact Three customer service via Live Chat (Mon-Fri 8am-10pm, Sat-Sun 9am-8pm) or by phone. Personal customers can call 0333 338 1001 (from any other phone) or 333 (from a Three phone). Business customers can call 0808 258 0333.

Does Three offer student or NHS discounts?

Yes, Three offers student discounts of up to 20% off selected plans, verifiable with a .ac.uk email or Student Beans. NHS staff can also get an exclusive 20% off Home Broadband, SIMs, and Handsets by signing up as a free member of Health Service Discounts.

What is the Three+ loyalty programme?

Three+ is a loyalty app for Three customers, providing access to exclusive discounts, competitions, and presale tickets from various brands. Benefits include weekly £1 coffee at Caffè Nero and £3 Cineworld tickets every weekend, plus discounts with brands like Nike and Harvester.

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Contact Information

Customer Service

333 (from Three) or 0333 338 1001

Customer Service Hours

Mon-Fri 8am-8pm, Sat-Sun 9am-6pm

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