John Lewis

John Lewis

John Lewis & Partners, a beloved British retailer, offers a curated selection of homeware, fashion, technology, and more, blending timeless tradition with modern living for every aspect of your life.

Technology & Computing
NHSFree over £50

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About John Lewis & Partners

Founded in 1864 and headquartered in London, John Lewis & Partners is a cherished British institution, part of the larger John Lewis Partnership plc. With over 150 years of retail excellence, the brand is synonymous with quality, trust, and its iconic 'Never Knowingly Undersold' promise. This commitment ensures customers receive not only competitive prices but also the highest standards of product quality and service.

A Legacy of Quality and Service

John Lewis's enduring appeal lies in its dedication to customer satisfaction and the curated selection of products. Every item is chosen by their Partners, reflecting a deep understanding of modern British life and a commitment to offering goods that blend timeless design with contemporary functionality. From the robust guarantees on electrical items to the thoughtful design of their homeware, quality is at the forefront of the John Lewis experience.

Explore the John Lewis Product Range

The extensive product offering at John Lewis caters to nearly every aspect of daily life, making it a true department store for the modern age. Shoppers can find everything from essential everyday items to luxurious treats and cutting-edge technology.

Fashion and Beauty

Discover the latest trends in women's fashion, men's clothing, and adorable kids' fashion. The beauty department is a haven for skincare, makeup, fragrances, and haircare, featuring new arrivals from top brands. Whether you're refreshing your wardrobe or seeking new beauty favourites, John Lewis has a comprehensive selection.

Home and Electricals

Transform your living space with stylish furniture, elegant lighting, and a vast array of homeware and garden essentials. The electricals department boasts everything from large kitchen appliances to small gadgets, including the latest TVs, smart home devices, and personal care appliances like the Dyson Airwrap.

Seamless Shopping Experience

John Lewis is committed to providing a convenient and rewarding shopping journey. With flexible delivery options, including standard, next-day, and named-day services, alongside a robust Click & Collect network, getting your purchases is effortless. Their free and easy returns policy ensures peace of mind with every order.

My John Lewis Loyalty Programme

Join the My John Lewis loyalty scheme for exclusive benefits, including personalised discounts, early access to sales and new product launches, and special treats. Members can also take advantage of unique offers like recycling incentives for beauty empties and old clothes, and special discounts on nursery items when booking an 'All Things Baby' appointment.

Discounts and Payment Options

John Lewis supports key workers and military personnel with discounts available through the Blue Light Card. For flexible payment, customers can utilise options like Klarna's 'Pay in 3' or 'Pay in 30 days', making larger purchases more manageable.

John Lewis was founded in 1864 and is headquartered in Victoria, London. It is part of John Lewis Partnership, with 34 locations.

News & Updates

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John Lewis & LABRUM announce Second Menswear Collaboration for SS26

Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. In time for spring, John Lewis is excited to announce the launch of its second collaboration with premium British menswear brand LABRUM. Launching on 19th March, the collection is a genuine coming together of both brands’ vision and craft, combining LABRUM’s distinctive narrative style with John Lewis’s commitment to...

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By Fiona Briggs
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Discounts & Loyalty

NHS Discount

John Lewis offers NHS discounts. Health Service Discounts members can get a John Lewis discount. Blue Light Card members, which include NHS staff, can also save with discounted John Lewis Shopping Cards.

Military / Blue Light Discount

John Lewis offers military discounts. Military personnel and veterans may receive unique discounts by providing military ID or proof of service. Blue Light Card members, which include armed forces, can also save with discounted John Lewis Shopping Cards.

Gift Cards Available

Loyalty Programme

My John Lewis

Free membership offering personalised offers and rewards, early access to sales, 60-day returns (vs 35 days), free click & collect, exclusive member events, birthday reward, and ability to earn points for money-off vouchers.

Shipping & Returns

Free delivery over £50Click & CollectPrice MatchInternational Shipping

Standard delivery from £3.50, free on orders over £50. Named day delivery available. Click & Collect is free to John Lewis and Waitrose stores. Large items delivered to room of choice with packaging removed.

Returns Policy

35-day returns policy on most items. Extended to 60 days for My John Lewis members. Items must be unused and in original packaging. Free returns in-store or via post for My John Lewis members.

Company Information

Founded

1864

Headquarters

Victoria, London

Number of Stores

34

Parent Company

John Lewis Partnership

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
PayApple Pay
Google Pay
John Lewis Gift Card
John Lewis Partnership Card
Sustainability

John Lewis is committed to becoming net zero across its operations by 2035. The Partnership has pledged that all products will have a positive social and environmental impact by 2030. Initiatives include sustainable sourcing, reducing plastic packaging, and supporting circular economy through repair services.

Frequently Asked Questions

Does John Lewis price match?

Yes, John Lewis offers a Quality & Value promise. If you find an identical product cheaper at a UK retailer within 7 days of purchase, they'll refund the difference. The product must be in stock and sold by the retailer directly (not marketplace sellers).

What is My John Lewis?

My John Lewis is a free loyalty programme offering personalised offers, early access to sales, extended 60-day returns, free click & collect, exclusive member events, and a birthday reward. Members can also earn points towards money-off vouchers.

Does John Lewis offer free delivery?

John Lewis offers free standard delivery on orders over £50. Orders under £50 incur a £3.50 delivery charge. Click & Collect to any John Lewis or Waitrose store is always free with no minimum spend.

What is John Lewis's returns policy?

John Lewis offers a 35-day returns policy on most items, extended to 60 days for My John Lewis members. Items must be unused and in original packaging. Returns are free in-store, or by post for My John Lewis members.

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