Gray-Nicolls
Gray-Nicolls is a cricket equipment brand from Robertsbridge, East Sussex, selling cricket bats, batting gloves and pads, helmets and wicketkeeping kit.
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About Gray-Nicolls
Gray-Nicolls is a cricket equipment brand based in Robertsbridge, East Sussex, and a subsidiary of Grays International. According to Wikipedia, H.J. Gray founded H.J. Gray and Sons in 1855, L.J. Nicolls began making cricket bats in 1876, and the two firms merged in the early 1940s. Its UK web store prices kit in pounds and also ships to Europe.
What Gray-Nicolls sells
- Cricket bats in named families, including GEM, Havoc, Imperia, Classic, Legend, Longbow, Powerscoop and NEOCORE, plus junior and player-edition bats
- Batting gloves, batting pads (coloured pads included), thigh pads, arm guards and abdo guards
- Helmets from the EVO, Ultimate 360 and Atomic 360 ranges, with neckguards and junior sizes
- Wicketkeeping gloves, pads and inners, and indoor and outdoor cricket shoes
- Wheelie, duffle and team bags, match balls, stumps and training equipment
- Match whites, coloured playing clothing and the GTS clothing range, with club teamwear through a kit designer
Wikipedia credits the company with introducing the "scoop" bat in 1974. The store lets shoppers browse bats by the professionals who use them, among them Harry Brook, Ollie Pope, Zak Crawley, Tammy Beaumont and Kane Williamson, and it runs a bat repair service.
Delivery and returns
Standard UK delivery costs £3.95 and arrives within 3 working days, and orders over £15 go free. A bat in the order can add time, as bats take up to 5 working days to be dispatched. EU delivery is charged at a flat £20, waived on orders of £130 or more, and takes 3 to 5 working days after despatch.
UK customers have 30 days from receipt to send back unused goods with their packaging and tags, and the return label is a pre-paid UPS one at no cost. There is no exchange or replacement option, so a different size means a fresh order. Faulty items are not bound by the 30-day limit and are handled through the store's appeal option. EU and rest-of-world buyers pay their own return postage.
Ways to save at Gray-Nicolls
Newsletter subscribers get 10% off a first purchase (checked October 2026). A points-based loyalty programme rewards every order, Klarna lets buyers pay in three instalments or after 30 days, and an outlet section covers bats, gloves, pads, shoes and clothing.
Gray-Nicolls was founded in 1855 and is headquartered in Robertsbridge, East Sussex. It is part of Grays International.
Discounts & Loyalty
Loyalty Programme
Gray-Nicolls loyalty programme
Earn points on every order and redeem them for rewards.
Shipping & Returns
UK standard delivery £3.95, up to 3 working days; free over £15. Orders containing a cricket bat can take up to 5 working days to dispatch. EU flat rate £20, waived on orders of £130 or more; 3 to 5 working days after despatch. Rest-of-world buyers pay any customs duties.
Returns Policy
UK: return unused items with packaging and tags within 30 days of receipt using a free pre-paid UPS label. No exchanges or replacements. Faulty items go through the 'raise an appeal' option, outside the 30-day limit. EU and rest-of-world customers pay return postage; EU refunds exclude shipping costs.
Company Information
Founded
1855
Headquarters
Robertsbridge, East Sussex
Parent Company
Grays International
Frequently Asked Questions
How much is Gray-Nicolls delivery in the UK?
UK delivery costs £3.95 and takes up to 3 working days, and orders over £15 ship free. Orders that include a cricket bat can take up to 5 working days to leave the warehouse.
What is the Gray-Nicolls returns policy?
UK customers can return unused items within 30 days of receipt, with packaging and tags attached, using a free pre-paid UPS label. Gray-Nicolls does not exchange items, and faulty goods can be raised after 30 days through its appeal option.
How can shoppers save money at Gray-Nicolls?
Joining the Gray-Nicolls newsletter gives 10% off a first purchase (checked October 2026). The store also runs a loyalty programme that earns points on every order, and an outlet section for bats, pads, gloves, shoes and clothing.
Who owns Gray-Nicolls?
Gray-Nicolls is a subsidiary of Grays International, based in Robertsbridge, East Sussex. It grew out of H.J. Gray and Sons, founded in 1855, and the bat-making business L.J. Nicolls started in 1876, which merged in the early 1940s.
Does Gray-Nicolls deliver to Europe?
Yes. Gray-Nicolls charges a flat £20 for EU delivery, dropped on orders of £130 or more, and EU parcels take 3 to 5 working days after despatch. EU customers pay for their own returns, and refunds exclude shipping costs.
Which cricketers use Gray-Nicolls bats?
The Gray-Nicolls store groups its bats by players including Harry Brook, Ollie Pope, Zak Crawley, Tammy Beaumont, Kane Williamson and Heather Knight. Wikipedia also lists earlier Gray-Nicolls players such as Wally Hammond, Keith Miller and Brian Lara.
How do shoppers contact Gray-Nicolls customer service?
Gray-Nicolls takes customer queries through a contact form on its site, which promises a reply within 24 hours. It also runs a help centre at help.gray-nicolls.co.uk covering orders, delivery and bat care.
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