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Start Rescue offers Which? recommended breakdown cover across the UK and Europe for cars, vans, and motorbikes, providing 24/7 assistance and award-winning service.
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Shop at Start Rescue - Breakdown CoverSince its launch in 2009, Start Rescue, a proud part of Call Assist Ltd, has established itself as a leading provider of reliable and affordable breakdown cover across the UK. Renowned for being recommended seven times by Which? and achieving 5-star ratings from Defaqto, Start Rescue is committed to offering motorists peace of mind with exceptional service. Their dedication to customer satisfaction and innovative assistance solutions makes them a top choice for vehicle owners seeking comprehensive protection.
Start Rescue offers a diverse range of breakdown cover options tailored to various needs. Whether you require Vehicle Breakdown Cover, which protects your car regardless of who is driving, or Personal Breakdown Cover, which covers you as a driver or passenger in any eligible vehicle, they have a solution. Their services extend beyond the UK, with robust European Breakdown Cover available for those travelling further afield.
Understanding the evolving landscape of motoring, Start Rescue provides dedicated Electric Vehicle Breakdown Cover. They boast a special team of EV recovery operators who are fully trained to handle high voltage battery systems, ensuring safe and efficient assistance for electric cars and vans at no extra cost.
Every Start Rescue policy is designed to provide extensive support, including roadside assistance for almost any eventuality, nationwide recovery, home assistance, alternative transport, overnight accommodation, and key assist. With 24/7 UK-wide cover and no excess or call-out charges on their recommended policies, you can rely on prompt and professional help whenever you need it.
Managing your policy and reporting a breakdown is made easy with Start Rescue's advanced digital tools. Their user-friendly mobile app allows for quick breakdown reporting and technician tracking, ensuring a swift response. Customers can also manage their policies online via the secure Customer Lounge. Start Rescue is dedicated to providing an efficient, expert-rated service that keeps you moving.
Start Rescue - Breakdown Cover was founded in 2009 and is headquartered in UK. It is part of Call Assist Ltd.
Student Discount
20% student discount on annual vehicle or personal breakdown cover policies, available via TOTUM and Gocertify.
NHS Discount
10% discount for NHS workers on all Start Rescue policies, redeemable using an NHS email address and discount code NHS10 at checkout.
Military / Blue Light Discount
20% discount for military personnel on annual vehicle or annual personal breakdown cover policies.
Loyalty Programme
Customer Renewal Guarantee and Online Customer Lounge Benefits
Existing customers who renew are guaranteed not to pay more than website retail prices, with potential savings up to 76% compared to competitors. Access to discounts and deals via the online Customer Lounge, plus 10% off additional cars for multi-vehicle policies.
Founded
2009
Headquarters
UK
Parent Company
Call Assist Ltd
You can report your breakdown quickly and easily using the Start Rescue mobile app, which also allows you to track your technician's arrival. Alternatively, you can use their self-service online portal or call their 24/7 breakdown assistance line.
Start Rescue provides various types of cover, including Vehicle Breakdown Cover (for your vehicle, regardless of driver), Personal Breakdown Cover (for you as a driver or passenger in any eligible vehicle), and European Breakdown Cover. They also offer specialist Electric Vehicle Breakdown Cover.
Yes, Start Rescue provides specialist electric vehicle breakdown cover across the UK and Europe. They have a dedicated network of well-trained, experienced recovery operatives equipped to handle high voltage battery systems and other EV-specific needs at no extra cost.
Most Start Rescue policies include roadside assistance, nationwide recovery, home assistance, alternative transport, overnight accommodation, and key assist. Specific inclusions may vary by cover level (e.g., 3 Star, 5 Star), so it's always best to check your policy wording.
Start Rescue charges an administration fee to cover the operational overheads associated with setting up and managing your breakdown cover. This includes the overall administration of your policy and ensuring 24/7 assistance is available. The fee amount varies by policy type and is clearly shown in your quote.
You can easily change your vehicle details by logging into your online Customer Lounge account and selecting 'Change a vehicle'. If you prefer, you can also contact their Customer Services Team on 01206 655 000 for assistance.
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Be the first to write a reviewCustomer Service
01206 655000Customer Service Email
customerservices@startrescue.co.ukCustomer Service Hours
Monday to Friday, 8 am to 6 pm; Saturday, 9 am to 5 pm; Sunday, 11 am to 5 pm
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