Tesco Mobile

Tesco Mobile

Tesco Mobile offers fantastic deals on the latest mobile phones, SIM only plans, and flexible contracts, enhanced by exclusive Clubcard prices and award-winning customer service across the UK.

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About Tesco Mobile

Tesco Mobile, established in 2003, is a prominent UK mobile virtual network operator (MVNO) operating as a 50:50 joint venture between Tesco PLC and Virgin Media O2. This unique partnership allows Tesco Mobile to combine the extensive reach and value proposition of Tesco with the robust network infrastructure of O2. Headquartered in Welwyn Garden City, England, Tesco Mobile has grown to become a trusted provider for millions of customers across the United Kingdom, known for its commitment to supermarket value and reliable mobile services.

Explore Mobile Solutions with Tesco Mobile

Mobile Phones & Contracts

At Tesco Mobile, you can discover the latest mobile phones from leading brands such as Apple (including the iPhone 17 Pro Max and iPhone 16), Samsung (like the Galaxy A56 5G), and Google Pixel (such as the Pixel 9a). Whether you're looking for a brand-new device on a pay monthly contract or an upgrade to your existing plan, Tesco Mobile offers a wide array of options to suit every need and budget. Their contracts often feature competitive pricing, especially with exclusive Clubcard Prices.

SIM Only & Pay As You Go Deals

For those who prefer flexibility or already own a phone, Tesco Mobile provides excellent SIM only deals and pay as you go plans. These options allow customers to choose data, minutes, and texts that fit their usage without being tied into a long handset contract. With the added benefit of Clubcard points on every pound spent, these plans offer fantastic value, ensuring you stay connected affordably.

Unbeatable Value & Award-Winning Service

Tesco Mobile stands out with its unique Value Promise. Customers benefit from Clubcard Prices, which freeze basic monthly usage prices for the entire contract length, offering genuine supermarket value. Family perks, Clubcard point collection, and 99% UK network coverage (via O2) further enhance the offering. Recognised as the highest-ranking mobile network in the UK Customer Satisfaction Index and winning multiple Uswitch Telecoms Awards for customer service and handset contracts, Tesco Mobile consistently delivers an 'Excellent' rated experience, as reflected by over 50,000 Trustpilot reviews.

Tesco Mobile was founded in 2003 and is headquartered in Welwyn Garden City, United Kingdom. It is part of Tesco plc (joint venture with O2), with 500+ locations.

Discounts & Loyalty

Student Discount

Yes, Tesco Mobile offers student discounts via Student Beans.

NHS Discount

Yes, Tesco Mobile offers discounts for NHS staff, including up to £30 cashback. These discounts are available through platforms like Health Staff Discounts and Health Service Discounts.

Military / Blue Light Discount

Yes, Tesco Mobile offers discounts for Forces personnel, including up to £30 cashback. These are available through platforms like British Forces Discounts.

Loyalty Programme

Tesco Clubcard

Collect Clubcard points on monthly bills

Shipping & Returns

Click & Collect

Free delivery; Click and Collect at Tesco stores

Returns Policy

14-day returns on devices

Company Information

Founded

2003

Headquarters

Welwyn Garden City, United Kingdom

Number of Stores

500+

Parent Company

Tesco plc (joint venture with O2)

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
Tesco Gift Cards
Direct Debit

Frequently Asked Questions

Do I need a new SIM when I upgrade?

If your new phone takes a different sized SIM, you'll need to keep the new SIM in your new device and Text SWAP to 23424 from your original SIM card. If your new phone takes the same SIM card size, you don’t need to do a SIM swap; just put your current SIM card in your new phone.

When will my number update?

Once you’ve given Tesco Mobile your PAC or STAC code from your existing network, your switch will complete within one working day if submitted before 6pm Monday to Thursday. Otherwise, it may take longer, particularly on bank holidays, with a maximum wait of 5 days.

What should I do if I think I’ve been a victim of fraud?

If you suspect fraud, please contact Tesco Mobile as soon as possible. You'll be asked for details about the incident, including any mobile or account numbers involved and any crime or Action Fraud reference numbers. Also, inform your bank or card provider immediately if money has been taken without your permission.

How do I link my Clubcard to my phone?

Tesco Mobile allows you to collect 1 Clubcard point for every £1 spent on your bill. These points can be converted into vouchers to lower your mobile bill or get money off new phones. For specific instructions on linking your Clubcard or managing your points, please refer to the Tesco Mobile app or your online account.

What are Clubcard Prices?

Clubcard Prices are exclusive deals offered to Tesco Clubcard holders, providing significant savings on mobile phones and plans. When you choose a Clubcard Price deal, Tesco Mobile promises to freeze your basic monthly usage price for the entire length of your contract, ensuring no mid-contract price increases.

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