
Defy Mobile
Defy Mobile connects communities with essential communication services, offering free government-backed phones and affordable wireless plans through the Lifeline Phone Program.
No live codes or offers from Defy Mobile right now — here's what to know before you shop.
About Defy Mobile
Defy Mobile, established in 2019 and headquartered in Hemet, California, is dedicated to bridging the digital divide across the United States and Puerto Rico. With a team boasting over a decade of experience in the telecom industry, Defy Mobile focuses on making essential communication services accessible to everyone. They achieve this primarily through their participation in the federal Lifeline Phone Program, ensuring eligible low-income households can stay connected.
Product Range and Services
Lifeline Phone Program for Individuals
For individuals, Defy Mobile offers access to the Lifeline Phone Program, a government-backed initiative providing free smartphones, reliable wireless coverage, and significant monthly savings on phone and internet services. Eligibility is determined by federal poverty guidelines or participation in assistance programmes like Medicaid or SNAP. The application process is designed to be simple, fast, and user-friendly, allowing eligible consumers to apply online in minutes.
Master Agent Programme for Businesses
Beyond direct consumer services, Defy Mobile empowers entrepreneurs and businesses through its Master Agent Programme. This initiative allows agents to build a business by connecting eligible low-income consumers with Lifeline benefits, fostering community connectivity while creating an income stream. Master Agents receive comprehensive training, marketing materials, and ongoing support to ensure their success.
Reliable Connectivity and Support
Defy Mobile prides itself on offering dependable wireless coverage across the U.S., partnering with trusted providers such as TruConnect, Gen Mobile, StandUp Wireless, and enTouch Wireless. This commitment ensures customers receive reliable service and devices. Their customer service team is available Monday to Friday to assist with applications and support needs, making the journey to staying connected as smooth as possible.
Defy Mobile was founded in 2019 and is headquartered in International, with Online only locations.
Shipping & Returns
<p>International shipping including UK delivery.</p>
Returns Policy
<p>14-day returns on unused devices in original packaging.</p>
Company Information
Founded
2019
Headquarters
International
Number of Stores
Online only
Payment Methods
Frequently Asked Questions
How tough are Defy phones?
Our phones meet military-grade standards for drop, dust, water and temperature resistance.
Do rugged phones have good features?
Yes, our phones combine durability with modern smartphone features including cameras, apps and connectivity.
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Customer Service
(855) 994-2491Customer Service Email
support@defymobile.comCustomer Service Hours
Monday - Friday: 9:00 am to 5:30 pm PST
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