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Spot On Pet Insurance offers fast, reliable, and value-for-money lifetime pet insurance for dogs and cats, ensuring certainty of cover with innovative technology and no hidden surprises.
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Shop at Spot On Pet InsuranceSpot On Pet Insurance, founded in 2021, emerged from a desire to offer clear, dependable, and excellent value pet insurance to UK pet owners. As specialists in the field, we combine years of industry expertise with cutting-edge technology to provide policies that are straightforward and transparent. Our philosophy is simple: "No surprises here - what you see is what you get, every time." We are committed to ensuring pet owners feel confident and secure in their choice of cover.
We offer a carefully crafted lifetime pet insurance product designed for both dogs and cats, providing certainty of cover as long as you renew. Our policies are built to cover a wide range of needs, including unexpected accidents, illnesses, and conditions such as cancer, arthritis, diabetes, and various infections. We also include cover for essential diagnostics like X-rays, MRIs, and blood tests, as well as outpatient, hospitalisation, and surgical treatments. While we strive to cover many pets, please check our website for a list of excluded dog and cat breeds.
To enhance your pet's protection, Spot On Pet Insurance offers optional add-on "Boosters". These include our Health Booster, which can cover complementary treatments like physiotherapy and hydrotherapy, and corrective behavioural therapy. The Dental Booster helps with dental care, and our Travel Booster provides cover for your pet when you travel abroad. We even offer cover for pre-existing conditions that ended at least two years prior to your policy start date, a feature many pet owners find invaluable.
Managing your pet insurance with Spot On is designed to be easy and convenient. Our online platform allows you to get a quote quickly and understand your policy details without fuss. Should you need assistance, our dedicated customer service team is available Monday to Friday, 8am-5pm. While we don't have a direct phone line, we offer a reliable call-back service once you've emailed us at info@spotonpetinsurance.co.uk, ensuring your queries are handled efficiently by our London-based team.
Spot On Pet Insurance was founded in 2021 and is headquartered in UK. It is part of Trusted Insurance Services Ltd.
As an insurance provider, Spot On Pet Insurance does not offer physical product delivery. All policy documents and communications are handled digitally.
Returns Policy
As an insurance provider, Spot On Pet Insurance does not have a traditional returns policy for physical goods. Policy cancellations are subject to the terms and conditions outlined in your policy documents.
Founded
2021
Headquarters
UK
Parent Company
Trusted Insurance Services Ltd
We currently offer cover for domestic dogs and cats. Please note that there is an excluded breeds list for both dogs and cats, which you can review on our website.
Spot On Pet Insurance provides carefully crafted lifetime cover. This includes protection for accidents, illnesses, and a wide range of conditions, as well as diagnostics, outpatient care, hospitalisation, and surgery. We also offer optional Boosters for additional cover like health, dental, and travel.
Yes, we offer cover for pre-existing conditions, provided they ended at least two years prior to the start date of your policy.
You can reach our customer service team by emailing us at info@spotonpetinsurance.co.uk. We operate a call-back service for email enquiries. Our team is available Monday to Friday, 8am-5pm.
Our Complementary Treatment Cover, included in the Health Booster, covers treatments such as Physiotherapy, Hydrotherapy, Chiropractic manipulation, Osteopathy, Acupuncture, Homeopathic or herbal medicines, and Laser Therapy, when recommended by a vet and administered by a suitably qualified practitioner.
Our policy does not cover any accident, illness, or condition with signs or symptoms within 24 months before the cover start date (unless switching from another insurer with no waiting period). It also excludes claims for illness within 14 days or accident within 5 days of the start date, costs exceeding annual benefit limits, and out-of-hours costs unless waiting would endanger your pet's life.
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Call-back service available via emailCustomer Service Email
info@spotonpetinsurance.co.ukCustomer Service Hours
Monday to Friday, 8am-5pm
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