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ALA Insurance is the UK's largest independent GAP insurance provider, offering essential financial protection for your vehicle, along with car warranty, Keycare, and breakdown cover for ultimate peace of mind.
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Founded in 1990 and headquartered in Malton, North Yorkshire, ALA Insurance has grown to become the UK's largest independent provider of GAP insurance. Operating as ALA IB Limited, the company is authorised and regulated by The Financial Conduct Authority, ensuring high standards of service and consumer protection. With a focus on a customer-centric ethos, ALA Insurance is renowned for its expert team and award-winning customer service, making them a trusted choice for vehicle owners across the UK.
ALA Insurance specialises in Guaranteed Asset Protection (GAP) Insurance, a crucial safeguard against the financial impact of vehicle depreciation. In the event of your car being declared a total loss due to theft, fire, or accident, GAP insurance covers the 'gap' between your motor insurer's payout and either the original purchase price or the outstanding finance on your vehicle. This protection is available for both new and used cars, offering peace of mind in an unpredictable market where vehicle values can drop significantly over time.
Beyond their core GAP insurance offering, ALA provides a suite of essential vehicle protection products. Their Car Warranty policies help manage unexpected repair costs once your manufacturer's warranty expires, with various levels of cover available. Keycare insurance protects against the expense and inconvenience of lost or stolen car and house keys, including locksmith charges. Furthermore, ALA's Breakdown Cover ensures you're never stranded, offering roadside assistance, vehicle recovery, and even European cover options for comprehensive travel peace of mind.
Choosing ALA Insurance means opting for an insurer highly recommended by industry experts like The Car Expert, Honest John, and Whatcar?. Their commitment to customer satisfaction is evident through their numerous awards for best customer service. With a friendly, UK-based support team, ALA ensures transparent communication and expert guidance, helping customers make informed decisions. They are dedicated to providing 'insurance from the kind kind, not the pushy kind', focusing on open and honest information every step of the way.
ALA Insurance was founded in 2009 and is headquartered in Malton, North Yorkshire, UK. It is part of ALA IB Limited, with Online only locations.
Student Discount
ALA Insurance offers exclusive discounts for students, which can be accessed by verifying student status via Gocertify.
NHS Discount
ALA Insurance provides tailored discounts specifically for NHS and healthcare workers.
Military / Blue Light Discount
ALA Insurance offers dedicated discounts for military personnel and armed forces members.
<p>Digital policies delivered instantly by email after purchase.</p>
Returns Policy
As an insurance provider, ALA Insurance offers a cooling-off period for customers to review and cancel their policies if they do not meet their needs. Specific cancellation terms and conditions are detailed within the individual policy documentation.
Founded
2009
Headquarters
Malton, North Yorkshire, UK
Number of Stores
Online only
Parent Company
ALA IB Limited
GAP insurance covers the difference between your car's value and what you paid if it's written off.
Yes, ALA is fully authorised and regulated by the Financial Conduct Authority.
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Be the first to write a reviewALA Insurance offers exclusive discounts for students, which can be accessed by verifying student status via Gocertify.
ALA Insurance provides tailored discounts specifically for NHS and healthcare workers.
ALA Insurance offers dedicated discounts for military personnel and armed forces members.
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| Standard Delivery | <p>Digital policies delivered instantly by email after purchase.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | As an insurance provider, ALA Insurance offers a cooling-off period for customers to review and cancel their policies if they do not meet their needs. Specific cancellation terms and conditions are detailed within the individual policy documentation. |
| Student Discount | ALA Insurance offers exclusive discounts for students, which can be accessed by verifying student status via Gocertify. |
| NHS Discount | ALA Insurance provides tailored discounts specifically for NHS and healthcare workers. |
| Military Discount | ALA Insurance offers dedicated discounts for military personnel and armed forces members. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express |
| Founded | 2009 |
| Headquarters | Malton, North Yorkshire, UK |
Last updated: June 2026
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Customer Service
01onal onal onalCustomer Service Email
info@ala.co.ukCustomer Service Hours
Mon-Fri 9am-5pm