PetSafe

About PetSafe

PetSafe is a pet products brand founded in 1998 and based in Knoxville, Tennessee. It is the main consumer brand of Radio Systems Corporation, also known as PetSafe Brands, whose roots go back to 1991, when founder Randy Boyd started selling a do-it-yourself pet containment kit. The brand says its products reach pet owners in more than 50 countries.

What PetSafe sells

• Wireless, in-ground and GPS dog fences, including the subscription-free Guardian GPS fence and the portable Stay & Play system
• Bark control collars, remote trainers, Easy Walk no-pull harnesses, leashes and collars
• Pet doors for doors, walls and sliding glass doors, among them the Extreme Weather range
• Drinkwell and Oasys water fountains and automatic feeders
• ScoopFree self-cleaning litter boxes, GPS trackers for dogs and cats, Happy Ride travel gear and toys

Warranty terms depend on where the item was bought. The US policy gives a one-year limited warranty from delivery, while the UK policy gives two years on fountains, feeders, harnesses and toys and three years on fences, bark control, remote trainers and pet doors.

Delivery and returns

In the US, orders over $49 travel free by FedEx Ground Home Delivery to the contiguous states and arrive in 5 to 7 business days, after processing on the next business day. Smaller orders pay a small fee, 1-day and 2-day options cost extra, Alaska and Hawaii are excluded from free shipping, and the US site does not ship abroad. US purchases can be returned within 45 days for a refund of the item price if they are resaleable and in original packaging; shipping charges are not refunded and clearance items cannot be returned.

The UK store charges £7.99 for UPS or DPD delivery and is free over £90, with parcels arriving 2 to 3 business days after ordering. Orders ship from the Netherlands with customs duties already paid. UK buyers have 30 days from receipt to send items back in their original packaging, and they cover the return postage.

Ways to save at PetSafe

Students in the US get 15% off sitewide after verifying with Student Beans, and email subscribers are promised 10% off a later order (checked October 2026).