Dexam
Dexam is a family-run West Sussex kitchenware company, trading since 1957, that sells cookware and woks, terracotta ovenware, tea towels and oven gloves, bakeware and barware.
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Dexam Supreme range of saucepans and roasting trays
Get your kitchen holiday-ready with the Dexam Supreme range of saucepans and roasting trays. Whether you’re searing the perfect roast or simmering a signature festive sauce, our Supreme collection delivers professional performance that lasts. Built to Last: Every piece comes with a Lifetime Guarantee. Festive Ready: High-quality stainless steel and superior heat distribution for the busiest time of year. Exclusive Offer: Take 15% OFF your order!
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10% OFF. The Dexam Woodland Range features wildlife-inspired kitchenware and homeware adorned with charming hedgehog, mushroom, and forest illustrations, 2% of the retail price from selected items to support British wildlife conservation.
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About Dexam
Dexam is a family-run kitchenware company based in Midhurst, West Sussex, that two brothers started in 1957. The web shop is run by Dexam International Ltd (company number 00565580), which develops and imports cookware, ovenware, kitchen textiles and barware and also supplies them to other retailers through its trade arm.
What Dexam sells
- Supreme stainless steel saucepans and deep roasters, plus frying pans, grill pans and fondue sets
- School of Wok by Dexam woks in pre-seasoned carbon steel, non-stick and uncoated finishes, and bamboo steamers
- Sintra glazed terracotta jugs and serveware, terracotta cheese bakers and tagines
- Love Colour tea towels, double oven gloves and gauntlets, and RHS by Dexam printed textiles and tableware
- CellarDine wine accessories such as the Chillcore 3-in-1 system, Vintage Kellogg's worktop savers and Chasseur cast iron
Kitchen knives and sharpeners, baking tins and cookie cutters, mixing bowls and weighing scales sit alongside the cookware, and an outlet section lists reduced lines.
Delivery and returns
Dexam delivers within the UK only; its delivery page says exports were suspended after Brexit because small European orders became too complex and costly. Standard delivery takes 3 to 5 days and costs £4.94, or nothing on orders over £40. Express next-working-day delivery costs £6.95, with no charge on orders of £100 or more, and needs the order in before 2pm on a weekday. Parcels to Northern Ireland, the Highlands and Islands and the Channel Islands take 2 to 4 working days.
Unused items in undamaged original packaging can be returned within 90 days. Faulty goods, or items not as described, can be sent back within 30 days for a full refund that includes first-class return postage. Shoppers need a returns number first, from 01730 811888 (9am to 5pm, Monday to Friday) or cs@dexam.co.uk, and refunds are made within 7 days of the goods arriving back.
Ways to save at Dexam
Signing up to Dexam's emails gives 10% off (checked October 2026), and the site keeps a standing outlet section of reduced lines.
Dexam was founded in 1957 and is headquartered in Midhurst, West Sussex.
Shipping & Returns
UK only. Standard 3 to 5 days, £4.94; free over £40. Express next working day, £6.95 (no charge on orders of £100 or more); order before 2pm on weekdays. Northern Ireland, Highlands and Islands and Channel Islands 2 to 4 working days. Weekend and bank holiday orders are processed the next working day. No export sales.
Returns Policy
Return unused items in undamaged original packaging within 90 days. Faulty or not-as-described items within 30 days: full refund plus first-class return postage. Get a returns number first (01730 811888 or cs@dexam.co.uk). Refunds within 7 days of receiving the goods.
Company Information
Founded
1957
Headquarters
Midhurst, West Sussex
Payment Methods
Frequently Asked Questions
How much is Dexam delivery?
Standard UK delivery costs £4.94 and takes 3 to 5 days, and it is free on orders over £40. Express next-working-day delivery costs £6.95, with no charge on orders of £100 or more, if ordered before 2pm on a weekday.
What is Dexam's returns policy?
Dexam takes back unused items in undamaged original packaging within 90 days. Faulty or not-as-described goods returned within 30 days get a full refund plus first-class return postage, and a returns number is needed before sending anything.
Does Dexam deliver outside the UK?
No. Dexam has stopped shipping abroad from its website, citing the cost and complexity of sending small orders to Europe after Brexit. Deliveries to Northern Ireland, the Highlands and Islands and the Channel Islands take 2 to 4 working days.
Who owns Dexam and how long has it been trading?
Dexam International Ltd, company number 00565580, runs Dexam from Midhurst in West Sussex. Two brothers founded the business in 1957, and Dexam describes itself as still family-run.
Which brands does Dexam sell?
Dexam sells both its own ranges and partner brands. Own lines include Supreme cookware, Sintra terracotta, Love Colour textiles and CellarDine wine accessories, alongside School of Wok by Dexam, RHS by Dexam, Vintage Kellogg's by Dexam and Chasseur cast iron.
How can shoppers save money at Dexam?
Joining Dexam's email list gives 10% off (checked October 2026). The website also has an outlet section with reduced lines, and orders over £40 qualify for free standard UK delivery.
How do shoppers contact Dexam?
Dexam's customer service line is 01730 811888, open 9am to 5pm Monday to Friday, and its email address is cs@dexam.co.uk. The company is based at Holmbush Industrial Estate in Midhurst.
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Customer Service
01730 811888Customer Service Email
cs@dexam.co.ukCustomer Service Hours
Monday to Friday, 9am to 5pm
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