
Closs & Hamblin
Closs & Hamblin is a long-established British family business offering bespoke made-to-measure window dressings, quality furnishing fabrics, and stylish homeware to enhance any home.
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About Closs & Hamblin: A Legacy of Quality
Established over 90 years ago, Closs & Hamblin is a proud British retail company that has built a reputation as furnishing experts. Still guided by the fourth generation of the Hamblin family, the business upholds its founding principles of offering good value products and exceptional customer service. With a strong presence both on the high street and through their comprehensive online store, Closs & Hamblin continues to be a trusted name for home décor across the UK.
Transform Your Home with Bespoke Solutions
At the heart of Closs & Hamblin's offering are their unparalleled made-to-measure services. From elegant made-to-measure curtains to practical made-to-measure blinds and stylish shutters, they provide custom solutions for every window. As an official Luxaflex® retailer, they also offer a premium selection of blinds and awnings, combining functionality with sophisticated design. Beyond window dressings, customers can explore a wide array of furnishing fabrics and homeware to complete their interior design vision.
Expert Advice and UK Craftsmanship
Closs & Hamblin stands out for its commitment to craftsmanship and customer support. They offer a unique free in-home consultation service, allowing expert advisors to help you choose the perfect window treatments tailored to your space. Their made-to-measure curtains are hand-sewn by local makers in the UK, ensuring superior quality and supporting local talent. This dedication to excellence guarantees that every product not only looks stunning but also offers lasting durability.
A Seamless Shopping Experience
Whether you're browsing their website, candh.co.uk, or visiting one of their South East of England stores, Closs & Hamblin aims to provide a seamless and satisfying shopping journey. With clear information on products and services, including FAQs about orders and delivery (most items arrive within 7 working days), they make it easy to find what you need. Their customer service team is readily available to assist with any enquiries, ensuring a personalised and helpful experience from start to finish.
Closs & Hamblin was founded in 1933 and is headquartered in United Kingdom, with Online locations.
Discounts & Loyalty
NHS Discount
Closs & Hamblin offers a 15% discount on orders over £75 plus free shipping for NHS workers. This can be accessed via code HEALTH15 at checkout and is associated with Blue Light Discounts.
Military / Blue Light Discount
Military personnel are eligible for discounts through the Blue Light Card program at Closs & Hamblin.
Shipping & Returns
<p>UK delivery available.</p>
Returns Policy
While specific details are not explicitly stated, for any order mistakes or issues, customers are advised to contact Closs & Hamblin customer service immediately via phone or email, quoting their order number. They aim to ensure items arrive in perfect condition and handle enquiries promptly.
Company Information
Founded
1933
Headquarters
United Kingdom
Number of Stores
Online
Payment Methods
Sustainability
Closs & Hamblin takes pride in ensuring items arrive in perfect condition and actively recycles boxes and packaging where possible to minimise environmental impact.
Frequently Asked Questions
How long after purchase can I expect to receive my items?
Most items will arrive within 7 working days. However, some products can take a little longer as availability needs to be checked with suppliers. All shipping estimated dates will appear at checkout.
Will my items arrive in one package?
Depending on the products you have ordered, they may be sent from different locations and therefore arrive in separate packages.
What if I won't be in for delivery, but have a safe place?
If you won't be in, you can add instructions for a safe place in the 'notes' section at checkout, and Closs & Hamblin will make sure their shippers are informed.
How can I enquire about a product I've seen in-store or online?
For web product information enquiries, you can email webproduct@candh.co.uk or call 01273 121900, always quoting the product code.
What should I do if I've made a mistake with my order?
If you've made a mistake with your order, please contact Closs & Hamblin customer service immediately via email at weborder@candh.co.uk or call 01273 121900 during business hours (Mon-Fri, 9.30am-4.30pm) and quote your order number.
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Customer Service
01273 121900Customer Service Email
weborder@candh.co.ukCustomer Service Hours
Monday - Friday, 9:30 am - 4:30 pm (excluding bank holidays) for web/order enquiries. Store hours vary.
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