
The Rug Company
The Rug Company UK offers exquisite, sustainably made luxury rugs, hand-knotted and hand-woven, with complimentary mainland UK delivery and expert design advice.
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Shop at The Rug CompanyAbout The Rug Company UK
Established in 1997 by Christopher and Suzanne Sharp, The Rug Company UK has grown to become a globally recognised name in luxury rugs. Headquartered in London, this British brand is celebrated for its unwavering commitment to quality, craftsmanship, and innovative design. They champion artisanal techniques, ensuring each rug is a unique piece of art for your home.
Discover Exquisite Rug Collections
The Rug Company offers an extensive range of hand-knotted and hand-woven rugs, featuring diverse designs from timeless classics to contemporary masterpieces. Explore collections like "Arden," which celebrates natural textures and earthen tones from undyed wool and alpaca, or delve into their "Latest Trending Rug Designs." They also collaborate with renowned designers, bringing exclusive and artistic creations to discerning clients. Whether you're seeking a statement piece or a subtle accent, their selection caters to various interior styles and preferences.
Sustainable Craftsmanship
A core value of The Rug Company is sustainability. They proudly state that all their materials are sustainable, reflecting a commitment to environmentally responsible practices. This dedication extends to their support of artisanal techniques, preserving traditional skills and empowering communities involved in the creation of their beautiful rugs.
Your Shopping Experience
Shopping with The Rug Company UK is designed to be seamless and inspiring. They offer complimentary shipments to mainland UK addresses, ensuring your chosen rug arrives conveniently. Their design experts are available to provide exceptional guidance and advice, whether through online appointments or in one of their many showrooms worldwide. They cater to both retail and trade clients, offering dedicated services for interior designers and architects.
The Rug Company was founded in 1997 and is headquartered in London, England. It is part of Palamon Capital Partners, with 26 showrooms worldwide locations.
Shipping & Returns
Delivery available worldwide. Contact showroom for details.
Returns Policy
Contact showroom for returns policy
Company Information
Founded
1997
Headquarters
London, England
Number of Stores
26 showrooms worldwide
Parent Company
Palamon Capital Partners
Payment Methods
Sustainability
All of our materials are sustainable, reflecting a commitment to environmentally responsible practices and championing artisanal techniques.
Frequently Asked Questions
Do you offer free delivery?
Yes, The Rug Company UK provides complimentary shipments to mainland UK addresses.
How can I contact your customer service team?
You can contact our client services team by calling +44 (020) 3747 2608, emailing [email protected], or scheduling a 15-minute online appointment.
What are your customer service hours?
Our UK/EU customer service team is available Monday to Friday, 9:30 am to 6:00 pm GMT.
Do you cater to trade clients or interior designers?
Yes, we welcome both retail and trade clients. Interior designers and architects can register for a dedicated online trade account to purchase items and access special services.
What is The Rug Company's approach to sustainability?
We are proud to state that all of our materials are sustainable, reflecting our commitment to environmentally responsible practices and championing artisanal techniques.
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Be the first to write a reviewThe Rug Company Quick Facts
| Standard Delivery | Delivery available worldwide. Contact showroom for details. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact showroom for returns policy |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express |
| Founded | 1997 |
| Headquarters | London, England |
Last updated: April 2026
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Contact Information
Customer Service
+44 (020) 3747 2608Customer Service Email
clientservices@therugcompany.comCustomer Service Hours
Mon-Fri 9:30 am-6:00 pm GMT