ATM Retail acquires Rattan Direct
ATM Retail, the group behind home and garden retailer Laura James, has acquired Rattan Direct after it entered administration in November 2025. The purchase includes the... View Article

Rattan Direct offers a wide range of stylish and durable rattan furniture for both indoor and outdoor living, perfect for enhancing any UK home or garden.
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Shop at Rattan DirectRattan Direct has been a prominent name in the UK furniture market since its founding in 2006, specialising in high-quality rattan furniture for both indoor and outdoor spaces. Based in Manchester, this British brand has grown to become a trusted source for stylish and durable pieces that enhance any home or garden. Acquired by Laura James in 2026, Rattan Direct continues its commitment to offering exceptional value and design, ensuring customers can find the perfect furniture to complement their lifestyle.
Explore an extensive collection of rattan furniture designed to cater to every need and aesthetic. Rattan Direct offers everything from luxurious garden sofa sets and dining sets perfect for al fresco entertaining, to elegant indoor conservatory furniture and individual chairs. Their range includes a variety of styles, colours, and configurations, ensuring there's something to suit contemporary patios, traditional gardens, and cosy living areas alike. Beyond seating and dining, discover practical storage solutions, sun loungers, and decorative accessories, all crafted with the signature Rattan Direct quality.
Shopping with Rattan Direct is designed to be straightforward and rewarding. They offer dedicated customer service for both new and existing orders, ensuring support is always at hand. While specific student discounts are not available, NHS and Blue Light Card holders can benefit from special offers, making quality rattan furniture more accessible. Keep an eye on their 'RD Family newsletter competition' for chances to win vouchers, adding extra value to your shopping journey. With a focus on customer satisfaction, Rattan Direct aims to provide a seamless experience from browsing to delivery.
Rattan Direct was founded in 2006 and is headquartered in Bradford, West Yorkshire, United Kingdom. It is part of Laura James, with 1 locations.
NHS Discount
Rattan Direct offers an NHS discount, for example, £100 off when spending £999 via Health Service Discounts. They also appear on Blue Light Card discount sites.
Military / Blue Light Discount
Eligible for discounts via Blue Light Card, which typically includes armed forces personnel.
Loyalty Programme
RD Family newsletter competition
Newsletter subscribers can win a £1,000 voucher every two months.
Free delivery on orders over £40; typical delivery 3-5 working days
Returns Policy
14-day returns on unused items in original packaging
Founded
2006
Headquarters
Bradford, West Yorkshire, United Kingdom
Number of Stores
1
Parent Company
Laura James
Rattan Direct specialises in a wide range of rattan furniture for both indoor and outdoor use. This includes garden sofa sets, dining sets, conservatory furniture, chairs, tables, sun loungers, and various accessories, all crafted for durability and style.
Yes, Rattan Direct offers an NHS discount, for example, £100 off when spending £999 via Health Service Discounts. They are also featured on Blue Light Card discount sites, which typically includes armed forces personnel, making them eligible for discounts through that scheme.
You can reach Rattan Direct customer service by phone at 0808 502 1729, or by email at sales@rattandirect.co.uk. Their customer service hours are Monday to Friday, 8am to 4pm, with Bank Holiday hours from 10am to 2pm.
The 'RD Family newsletter competition' is a loyalty initiative where subscribers to the Rattan Direct newsletter have the chance to win a £1,000 voucher every two months. It's a great way to stay updated and potentially win big.
Rattan Direct is based in the United Kingdom, with its corporate office located in Manchester. They also have a showroom in Bolton, Lancashire, for customers wishing to view products in person.
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Customer Service
0808 502 1729Customer Service Email
sales@rattandirect.co.ukCustomer Service Hours
Mon-Fri 8am-4pm; Bank Holidays 10am-2pm

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