Neptune

Neptune

Neptune offers beautifully-made furniture, home decor, and accessories, specialising in kitchens, bathrooms, and garden essentials for a truly cohesive home.

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About Neptune: Crafting Beautiful Homes Since 1996

Neptune is a distinguished British brand, founded in 1996, dedicated to designing and crafting beautifully-made furniture, home decor, and accessories. With headquarters in Swindon, Wiltshire, Neptune has grown to operate over 30 stores across the UK and Europe, establishing itself as a leader in creating timeless and elegant living spaces. Their philosophy centres on natural materials, exceptional craftsmanship, and designs that bring a sense of calm and sophistication to any home. Neptune's commitment extends beyond aesthetics, with initiatives like matching donations to Stump Up For Trees, reflecting a dedication to sustainability.

Explore Neptune's Extensive Product Range

Kitchens, Dining & Living Spaces

Discover Neptune's renowned collection of fitted and freestanding kitchens, including popular ranges like Chichester, Henley, and Suffolk. From practical kitchen islands and dressers to elegant larder cupboards and butchers blocks, Neptune provides everything needed for a functional and beautiful kitchen. Their offering extends to a vast array of kitchen accessories, glassware, tableware, and essential finishes such as paint, lighting, sinks, taps, and worktops. Beyond the kitchen, find exquisite dining tables, chairs, and furniture for creating inviting living and bedroom areas.

Home Decor & Garden Essentials

Complete your home's aesthetic with Neptune's selection of home decor, including vases, jugs, and cabinet organisers. Enhance your outdoor living with their range of garden furniture and accessories. Every item is designed to complement the Neptune aesthetic, ensuring a cohesive and harmonious look throughout your home and garden. Whether you're searching for specific furniture pieces or the perfect decorative accents, Neptune offers quality and style for every corner.

The Neptune Shopping Experience

Neptune aims to provide a superior shopping experience, both online at neptune.com and in their physical stores. Customers can benefit from expert design services, including free consultations, to help plan their perfect space. While shipping is calculated at checkout, their customer service team is readily available to assist with any queries regarding orders, products, or design advice. Please note that made-to-order and painted-to-order designs are final sale. Design professionals are invited to join the Neptune Trade Programme for exclusive benefits and support, making Neptune a comprehensive destination for high-quality home furnishings.

Neptune was founded in 1996 and is headquartered in Swindon, Wiltshire, United Kingdom. It is part of Neptune Holdco Limited, with More than 30 stores in the UK and Europe locations.

Discounts & Loyalty

Loyalty Programme

Trade Programme

Exclusive discount when shopping online and in-store, previews of new collections, and specialist support for design professionals.

Shipping & Returns

International Shipping

Shipping costs are calculated at checkout. For made-to-order and painted-to-order designs, amendments, cancellations, or returns are not possible. Please refer to their full terms and conditions for comprehensive delivery information.

Returns Policy

Made-to-order and painted-to-order designs are non-amendable, non-cancellable, and non-returnable. For other items, customers should consult Neptune's full terms and conditions for details on their returns process and eligibility.

Company Information

Founded

1996

Headquarters

Swindon, Wiltshire, United Kingdom

Number of Stores

More than 30 stores in the UK and Europe

Parent Company

Neptune Holdco Limited

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
Sustainability

Neptune supports environmental initiatives by matching customer donations to Stump Up For Trees, contributing to tree planting efforts.

Frequently Asked Questions

What kind of products does Neptune offer?

Neptune specialises in beautifully-made furniture, home decor, and accessories. Their extensive range includes fitted and freestanding kitchens, dining furniture, bedroom furniture, garden essentials, lighting, paint, and a wide array of kitchen and home accessories like glassware, tableware, and vases.

Does Neptune offer design services?

Yes, Neptune provides expert design services, including free design consultations, to help you plan and create your ideal living spaces, particularly for kitchens and interior design projects.

What is Neptune's policy on returns for custom items?

For made-to-order and painted-to-order designs, Neptune states that you are unable to amend, cancel, or return these items. It is advisable to read their full terms and conditions for detailed information on their returns policy for all products.

Does Neptune ship internationally?

Yes, Neptune offers international shipping to several European countries, including France, Germany, and Ireland, in addition to the United Kingdom. Currency options are available for these regions.

How can I contact Neptune customer service?

You can contact Neptune customer service by phone at 01793 934 011 or via email at customerexperience@neptune.com. Their operating hours are Monday to Friday: 8 am - 6 pm, Saturday: 9 am - 5:30 pm, and Sunday: 10 am - 4 pm.

Does Neptune have a loyalty programme or offer discounts?

Neptune offers a 'Trade Programme' for design professionals, which provides exclusive discounts, previews of new collections, and specialist support. They do not currently offer general student, NHS, or military discounts.

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