Elixir Garden Supplies
Elixir Garden Supplies is a Morecambe-based gardening retailer selling lawn fertilisers, weedkillers, grass seed, composts, decorative aggregates and plant pots.
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About Elixir Garden Supplies
Elixir Garden Supplies is an online gardening retailer based on the White Lund estate in Morecambe, Lancashire. It trades as Elixir Garden Supplies Ltd, company 08113994, incorporated on 21 June 2012, and sells its own Elixir Gardens and Bumper Crop products next to brands such as Jiffy, Garland, Whitefurze, Barclay Gallup and Westland. The retailer says it handles up to 20,000 orders across the UK each week.
What Elixir Garden Supplies sells
- Lawn fertilisers, weed and feed, grass seed for lawns, paddocks and fields, and spring and autumn feeds
- Weedkillers, woven weed membrane, bird and butterfly netting and outdoor cleaning products
- Composts, soil conditioners, cold-pressed liquid seaweed and granular, soluble and liquid fertilisers
- Slate, gravel, cobbles and chippings, plant supports, tree guards, shade netting and polytunnel sheeting
- Plant pots, seed trays, propagators and hanging baskets, Epsom and Dead Sea salts, frost fleece, greenhouse heaters, firewood and wild bird food
According to the retailer, most orders are packed in recycled and reused cardboard boxes supplied by Reusabox.
Delivery and returns
Standard 3 to 5 day delivery is free to mainland UK addresses, and an express 1 to 2 day service is also offered; express orders placed before 11am on weekdays leave the same day. Standard orders are processed within 1 to 2 working days, or within 7 at peak times. Bulky goods travel by kerbside pallet delivery in 2 to 3 working days, and the Scottish Highlands and Islands, Northern Ireland and the Channel Islands can carry surcharges.
Unused items still in their original packaging can be returned if Elixir is told within 14 days of delivery; they then have to be sent back within a further 14 days at the buyer's cost. Transit damage must be reported within 24 hours. For damaged, faulty or wrong items Elixir arranges a collection or refunds the postage, and refunds are paid within 14 working days of the goods arriving back. Phone orders and questions go to 01524 741229.
Elixir Garden Supplies was founded in 2012 and is headquartered in Morecambe, Lancashire.
Shipping & Returns
Mainland UK standard delivery free, 3 to 5 days; express 1 to 2 day service available, express orders placed before 11am Monday to Friday dispatched the same day. Standard orders processed in 1 to 2 working days (up to 7 at peak). Pallet items kerbside, 2 to 3 working days. Scottish Highlands and Islands, Northern Ireland and Channel Islands may incur surcharges.
Returns Policy
Notify within 14 days of receipt; items must be unused and in original packaging, then returned within a further 14 days. Buyer pays return postage for change of mind. Report transit damage within 24 hours; damaged, faulty or wrong items are collected or the postage refunded. Refund within 14 working days of the goods arriving back.
Company Information
Founded
2012
Headquarters
Morecambe, Lancashire
Sustainability
Most orders ship in recycled and reused cardboard packaging supplied by Reusabox, according to Elixir Garden Supplies.
Frequently Asked Questions
Does Elixir Garden Supplies charge for delivery?
No, standard 3 to 5 day delivery is free to mainland UK addresses. An express 1 to 2 day service is available, and the Scottish Highlands and Islands, Northern Ireland and the Channel Islands may carry surcharges.
How fast does Elixir Garden Supplies dispatch orders?
Standard orders placed between 8am and 4:30pm on weekdays are processed within 1 to 2 working days. Express orders placed before 11am Monday to Friday leave the same day, and pallet deliveries take 2 to 3 working days.
What is the Elixir Garden Supplies returns policy?
Elixir must be notified within 14 days of delivery. Items must be unused and in original packaging, and they then go back within a further 14 days at the buyer's cost, with refunds paid within 14 working days.
What if an Elixir Garden Supplies order arrives damaged?
Report it within 24 hours of delivery, and tell the courier at the door if the damage is visible. For damaged, faulty or incorrect items, Elixir arranges a collection or a Royal Mail return and refunds the postage.
Who runs Elixir Garden Supplies?
Elixir Garden Supplies Ltd, company number 08113994, runs the store. It was incorporated on 21 June 2012 and trades from Unit 1, Middlegate, on the White Lund estate in Morecambe, Lancashire.
Which own brands does Elixir Garden Supplies sell?
Elixir Garden Supplies sells its own Elixir Gardens and Bumper Crop ranges, alongside products from Jiffy, Westland, Garland, Whitefurze and Barclay Gallup.
How can shoppers contact Elixir Garden Supplies?
Elixir Garden Supplies takes calls on 01524 741229 and also answers messages sent through its contact form. Its trading address is Unit 1, Middlegate, White Lund, Morecambe LA3 3BN.
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