Sweet Cheeks
Sweet Cheeks is a Poole-based household brand selling 3-ply and 5-ply sugarcane toilet roll and tissue boxes, with one-off or repeat home delivery.
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About Sweet Cheeks
Sweet Cheeks is a UK household-paper brand that turns sugarcane bagasse into toilet roll and tissues. Its web store is run by Sweet Cheeks Products Ltd, a company registered in Poole and incorporated in June 2025 (Companies House number 16488925). The brand's blog says Georgia Hart co-founded the business with a partner named Donovan and picked toilet roll as its first product.
What Sweet Cheeks sells
- 3-ply sugarcane toilet roll in boxes of 12, 24 or 48 rolls
- 5-ply sugarcane toilet roll, the softer and thicker option, in boxes of 24
- Facial tissue boxes in packs of 6 or 12
- A sugarcane kitchen roll, shown on the store as coming soon
- Bulk supply for offices and other workplaces through a separate For Business section
According to Sweet Cheeks, its rolls are twice the length of a standard roll, contain no plastic and break apart within 4 seconds of flushing. The About page explains that bagasse is a by-product of sugar processing that would otherwise be sent to landfill or burnt. Shoppers can buy a single box or set up repeat delivery, and the homepage reports more than 1,000 subscribers.
Delivery and returns
Standard UK delivery costs £6.99 per order, with DPD among the couriers used, and most parcels arrive within 1 to 5 working days. Delivery is free on orders of 10 boxes or more, applied automatically at checkout. Tracking details are emailed after dispatch, and big trade orders can be split across several parcels.
Sweet Cheeks does not take returns, even of unopened boxes. A refund applies when an order arrives damaged, is missing items, or contains the wrong or misdescribed products. Problems should be reported to hello@sweet-cheeks.uk with the order number and photos of the packaging.
Sweet Cheeks is headquartered in Poole, England.
Shipping & Returns
UK standard delivery £6.99 per order, most orders 1 to 5 working days, by couriers including DPD; free on orders of 10 boxes or more (applied at checkout). Tracking emailed on dispatch. Ships to UK addresses only.
Returns Policy
No returns accepted, including unopened products. Refund for orders that arrive damaged, have missing items, or contain wrong or misdescribed products: email hello@sweet-cheeks.uk with the order number and photos.
Company Information
Headquarters
Poole, England
Frequently Asked Questions
How much is Sweet Cheeks delivery?
Standard UK delivery costs £6.99 per order, and most parcels arrive within 1 to 5 working days. Orders of 10 boxes or more ship free, with the delivery charge removed automatically at checkout.
Can Sweet Cheeks orders be returned?
No. Sweet Cheeks does not accept returns, even on unopened boxes. A refund is given when an order arrives damaged, has missing items, or contains wrong or misdescribed products, reported with the order number and photos.
Does Sweet Cheeks deliver outside the UK?
No. The Sweet Cheeks store ships to UK addresses only, using couriers that include DPD. Tracking details are emailed once a parcel leaves, and larger business orders may travel as several parcels.
Who owns Sweet Cheeks?
Sweet Cheeks Products Ltd runs the store. It was incorporated in June 2025 under Companies House number 16488925, with its registered office in Poole. The brand's blog names Georgia Hart and Donovan as its co-founders.
What is Sweet Cheeks toilet roll made from?
It is made from bagasse, the fibre that remains after sugar is pressed out of sugarcane. Sweet Cheeks says the paper contains no plastic, is biodegradable and breaks apart within 4 seconds of flushing.
Does Sweet Cheeks have a toilet roll subscription?
Yes. Rolls can be bought as a one-off order or on repeat delivery, and the homepage reports more than 1,000 subscribers. The 3-ply roll comes in boxes of 12, 24 or 48 and the 5-ply in boxes of 24.
How can Sweet Cheeks customer service be reached?
By email at hello@sweet-cheeks.uk, the address given in the refund policy. Include the order number and, for a damaged delivery, photos of the packaging and products so the problem can be checked.
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Customer Service Email
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