Tiny Lux
Tiny Lux is an online home appliance shop selling air fryers, coffee machines, vacuum cleaners, washing machines and personal care electricals from brands such as Ninja and Philips.
No live codes or offers from Tiny Lux right now — here's what to know before you shop.
About Tiny Lux
Tiny Lux is an online electricals shop for the home, run by The Tiny Lux Co Ltd, a company registered in England and Wales in March 2024 (number 15566590). Its operations and returns base is at Freeland Park in Lytchett Matravers, near Poole in Dorset, and the shop says each order is fulfilled either through its UK partner network or by a fulfilment partner in Germany, depending on the product and destination.
What Tiny Lux sells
- Kitchen appliances: air fryers, espresso and coffee machines, blenders, kettles, toasters, breadmakers, slow cookers, microwaves, soup makers and ice cream makers
- Floor care and cleaning: cordless and robot vacuum cleaners, carpet cleaners, steam cleaners and pressure washers
- Laundry and clothes care: washing machines, tumble dryers, steam irons, garment steamers and heated airers
- Climate and personal care: air conditioners, air purifiers, dehumidifiers, heaters and fans, electric toothbrushes, shavers and IPL hair removal devices
Brands on the site include Ninja, Philips, De'Longhi, Bosch, Kärcher, Bissell, Beko and VAX. The shop also publishes running-cost calculators, for example for air fryers and portable air conditioners, and one comparing IPL at home with salon laser treatment. Product pages say mains-powered items ordered for UK delivery come with a plug or adaptor suited to the destination.
Delivery and returns
Delivery charges are worked out at checkout, and some products come with free delivery. Items from UK partner suppliers are dispatched within 2 business days and arrive in 3 to 10 business days, while items sent from Germany are dispatched within 1 to 3 business days and take 7 to 15 business days. FedEx, UPS, DHL and DPD carry the parcels, and the shop also delivers to the EU, the United States and Canada.
Standard products can be sent back for a change of mind within 30 days of delivery. The first 14 days are the statutory cancellation period; between day 15 and day 30, items must be unused, uninstalled and complete, and the buyer pays the return cost. Large appliances and white goods get the 14-day statutory period only and go to a different returns address. Buyers should email support@thetinylux.com before posting anything, and refunds are made within 14 days of the goods arriving. For faulty, damaged or incorrect items, Tiny Lux arranges a collection or pays reasonable return costs.
Customer support works Monday to Friday, 10:30am to 7:30pm UK time.
Shipping & Returns
Delivery cost calculated at checkout; some products include free delivery. UK partner-supplier items dispatched within 2 business days, delivered in 3 to 10 business days; items from Germany dispatched within 1 to 3 business days, delivered in 7 to 15. Couriers FedEx, UPS, DHL, DPD. Also ships to the EU, US and Canada.
Returns Policy
Standard products: 30 days from delivery (14-day statutory cancellation, then unused, uninstalled and complete until day 30, buyer pays the return cost). Large appliances and white goods: 14-day statutory cancellation only, separate returns address. Email support@thetinylux.com before returning. Refunds within 14 days of receipt; faulty items collected or return costs reimbursed.
Frequently Asked Questions
How much is Tiny Lux delivery in the UK?
Tiny Lux has no fixed delivery charge: the cost is calculated at checkout, and some products include free delivery. Items from UK partner suppliers arrive in 3 to 10 business days, and items sent from Germany take 7 to 15.
What is the Tiny Lux returns policy?
Standard products can be returned within 30 days of delivery. After the 14-day statutory period, items must be unused, uninstalled and complete, and the buyer pays the return cost. Refunds are made within 14 days of the goods arriving back.
Can large appliances bought from Tiny Lux be returned?
Only within the 14-day statutory cancellation period. The Tiny Lux refund policy gives large appliances and white goods no 30-day change-of-mind window, and they go back to a different address from smaller items.
Who runs Tiny Lux?
Tiny Lux is the trading name of The Tiny Lux Co Ltd, company number 15566590, registered in England and Wales in March 2024. Its operations and returns base is in Lytchett Matravers, near Poole in Dorset.
Where does Tiny Lux ship orders from?
Some Tiny Lux products ship from UK partner suppliers and others from its operations in Germany. UK-supplier items are dispatched within 2 business days, while German orders leave within 1 to 3 business days and take longer to arrive.
Do Tiny Lux appliances come with a UK plug?
Yes, according to Tiny Lux product pages: mains-powered items ordered for UK or EU delivery come with a plug or adaptor suited to the destination. Buyers elsewhere are told to check voltage and frequency, since an adaptor converts neither.
Does Tiny Lux deliver outside the UK?
Yes. Tiny Lux delivers to the EU, the United States and Canada as well as the UK. Duties and import taxes are collected at checkout where that is supported; otherwise the customer pays them on arrival.
How do shoppers contact Tiny Lux?
Tiny Lux customer support answers emails at support@thetinylux.com from Monday to Friday, 10:30am to 7:30pm UK time. Cancellation and return requests should give the order number and the item concerned.
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Customer Service Email
support@thetinylux.comCustomer Service Hours
Monday to Friday, 10:30am to 7:30pm UK time
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