Drinkmate
Drinkmate is a home carbonation brand selling the OmniFizz sparkling water and drinks maker, 60-litre CO2 refill cylinders and bottles, with a two-year home-use warranty.
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About Drinkmate
Drinkmate is a home carbonation brand from i-Drink Products Inc, a company based in Ann Arbor, Michigan, which says it invented the machine in 2015. UK orders are handled by Stearn Electric Co. Ltd, trading as Beam Group (company number 00201097), which supplies the country from a warehouse near Norwich. The brand calls itself the second largest supplier of carbonator machines worldwide.
What Drinkmate sells
- The OmniFizz drinks maker in Matte Black, Classic White, Arctic Blue and Royal Red
- Bundles with one or three CO2 cylinders, plus a party pack bundle
- 60-litre CO2 refill cylinders in single, two-pack and four-pack sizes
- Accessories including twin packs of 1-litre bottles
According to Drinkmate, the Fizz Infuser lets the OmniFizz carbonate juices, cold tea or coffee, wine and cocktails directly rather than only water, without diluting them. Owners can return empty cylinders through the CO2 exchange programme and pay less for their next refill.
Delivery and returns
Mainland UK orders above £40 get free tracked delivery within 2 working days, while orders of £39.99 or less cost £5.99 and take 3 to 5 working days. A next-working-day service covers weekday orders placed before 12pm, though Drinkmate does not guarantee it, and Yodel carries most parcels. The Scottish Highlands and Islands, Northern Ireland, the Channel Islands, the Isle of Man, the Isles of Scilly and the Isle of Wight pay £12.99 for 3 to 5 day delivery.
Unopened items in new condition can be returned within 14 days, with return costs taken off the refund, which is paid within 14 working days of the goods arriving back. Used CO2 cylinders are only taken back through the exchange programme. Machines carry a two-year warranty for personal use, or one year for commercial use, covering defects in materials and workmanship but not PET bottles, used gas, wear or misuse.
Drinkmate was founded in 2015 and is headquartered in Ann Arbor, Michigan.
Shipping & Returns
Mainland UK: free tracked delivery within 2 working days over £40; £5.99 for orders of £39.99 or less, 3 to 5 working days. Next working day for weekday orders before 12pm (not guaranteed). Highlands and Islands, NI, Channel Islands, Isle of Man, Scilly, Isle of Wight: £12.99, 3 to 5 days. Mainly Yodel.
Returns Policy
Return unopened items in new condition within 14 days; email contact@drinkmate.uk with proof of purchase. Return costs are deducted from the refund, paid within 14 working days of receipt. Used CO2 cylinders only via exchange. Warranty: 2 years personal use, 1 year commercial.
Company Information
Founded
2015
Headquarters
Ann Arbor, Michigan
Frequently Asked Questions
How much is Drinkmate UK delivery?
Drinkmate delivers free on mainland UK orders over £40, with tracked delivery within 2 working days. Orders of £39.99 or less cost £5.99 for 3 to 5 working days, and remote areas such as Northern Ireland pay £12.99.
What is Drinkmate's returns policy?
Drinkmate accepts returns of unopened items in new condition within 14 days. Return costs are deducted from the refund, which is processed within 14 working days of receipt, and used CO2 cylinders are only taken back through the exchange scheme.
How long is the Drinkmate warranty?
Drinkmate machines have a two-year warranty from purchase for personal use and one year for commercial use. It covers defects in materials and workmanship, not PET bottles, used CO2, normal wear or misuse.
Who makes Drinkmate?
Drinkmate is made by i-Drink Products Inc of Ann Arbor, Michigan, which says it invented the machine in 2015. In the UK, the range is distributed by Stearn Electric Co. Ltd, trading as Beam Group, registered in Newbury.
What drinks can the Drinkmate OmniFizz carbonate?
Drinkmate says the OmniFizz can carbonate juices, cold tea or coffee, wine and cocktails as well as water. The brand credits its Fizz Infuser cap, which it says gives stronger fizz without diluting the drink.
How does the Drinkmate CO2 exchange work?
Owners send empty Drinkmate CO2 cylinders back and pay a reduced price on their next CO2 purchase, according to Drinkmate. Exchange questions go to CO2@idrinkproducts.com rather than the general support inbox.
How do shoppers contact Drinkmate UK?
Drinkmate UK answers general questions at contact@drinkmate.uk. A proof of purchase or order number is needed to start a return, and the returns address is in Swavesey, near Cambridge.
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