TGJones restructure shutters third of its Post Office branches
TGJones’ restructuring and store closures could create “postal deserts” on high streets.
TGJones
TGJones is the UK high street chain formerly run as WHSmith's high street business, selling books, stationery, toys and gifts online and through its shops.
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About TGJones
TGJones is the UK retailer created when Modella Capital bought WHSmith's high street shops and online business, an acquisition completed on 30 June 2025. The chain sells books, stationery, toys and gifts. Its trading company, TG Jones High Street Limited, is headquartered in Swindon, and WHSmith kept its own name for its travel business.
What TGJones sells
- Books, which can also be delivered to UK prison addresses
- Stationery, school supplies and a back-to-school range
- Toys and games, with Toys "R" Us ranges in 76 shops under an agreement with that brand
- Gifts, plus magazines and periodicals in its shops
Some TGJones shops also hold Post Office counters, and in late 2025 the chain announced Hobbycraft and Claire's concessions. In 2026 its owner said up to 150 shops would close as part of a restructuring, according to Wikipedia's summary of the announcement.
Delivery and returns
TGJones delivers to UK addresses only, although customers abroad can order for delivery to a UK address. Its books and stationery pages advertise free delivery on orders over £30, and when items are sent separately only the delivery charge shown at checkout is paid.
Orders can be cancelled within 30 calendar days of delivery, provided items are unopened and fit for resale. Returns can go by post, at the customer's cost and risk, or to a TGJones shop with a paper or digital copy of the order confirmation. Orders of £150 or more need a reference number from customer services first, and magazines and periodicals cannot be returned. Faulty items can be repaired or replaced within six months of delivery, after which the manufacturer's warranty applies.
TGJones was founded in 2025 and is headquartered in Swindon, Wiltshire. It is part of Modella Capital.
News & Updates
WHSmith share price crash highlights scale of turnaround job facing Leo Quinn
WHSmith share price plummeted to a 17-year low this morning (September 16) as rising costs and travel disruption hit profits.
WHSmith profits to come in at bottom of expectations as headwinds hit
Specialist travel retailer WHSmith expects full-year earnings to be at the lowest end of expectations amid tough trading conditions.
WHSmith reduces Curi.o.city store portfolio
WHSmith is downsizing the store portfolio of its souvenir chain Curi.o.city as it looks to rightsize the group’s bricks-and-mortar estate, Retail Week can reveal.
WHSmith reduces Curi.o.city store portfolio
WHSmith is downsizing the store portfolio of its souvenir chain Curi.o.city as it looks to rightsize the group’s bricks-and-mortar estate, Retail Week can reveal.
Shipping & Returns
Free delivery over £30
UK addresses only (overseas customers can order for UK delivery; books can go to UK prison addresses). Free delivery on orders over £30, as advertised on the books and stationery pages. Split shipments carry only the delivery charge shown at checkout.
Returns Policy
Return within 30 calendar days of delivery, unopened and fit for resale, by post (customer pays postage and bears the risk) or in a TGJones shop with the order confirmation. Orders of £150 or more need a customer services reference first. Magazines and periodicals are excluded. Faults: repair or replacement within six months of delivery.
Company Information
Founded
2025
Headquarters
Swindon, Wiltshire
Parent Company
Modella Capital
Frequently Asked Questions
How much is TGJones delivery?
TGJones advertises free UK delivery on orders over £30 on its books and stationery pages. If an order is sent in several parcels, only the delivery charge shown when the order was placed is paid.
What is the TGJones returns policy?
Items can be returned within 30 calendar days of delivery if unopened and fit for resale, by post at the customer's cost or in a TGJones shop. Magazines and periodicals are excluded, and orders of £150 or more need a reference number.
Is TGJones the same as WHSmith?
No. TGJones is the former WHSmith high street business, which Modella Capital acquired on 30 June 2025. WHSmith kept its name for its separate travel business.
Who owns TGJones?
TGJones is owned by Modella Capital. Its trading company, TG Jones High Street Limited, sits under TG Jones High Street Holdings Limited and is headquartered in Swindon.
Does TGJones deliver outside the UK?
No. TGJones delivers only to UK addresses, although customers living overseas can place orders for delivery to someone in the UK. Book orders can also be sent to UK prison addresses.
Can TGJones online orders be returned in a shop?
Yes. Online orders can be taken back to a TGJones high street shop as well as returned by post, and a paper or digital copy of the order confirmation is needed for the return.
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