The Range rolls out in-store headsets to improve customer service
The Range is deploying headsets across all of its 283 stores to improve customer service, communication and efficiency, Retail Week can reveal.


Discover an extensive collection of home, garden, DIY, and leisure products at The Range, your go-to destination for everyday essentials and inspiring finds across the UK.
No live codes or offers from The Rangeright now — here's what to know before you shop.
Founded in 1989, The Range has grown from humble beginnings in Plymouth to become a prominent fixture on the UK retail landscape. Known for its 'value for money' ethos, the company, operating under CDS (Superstores International) Limited, has expanded rapidly, now boasting over 250 stores across the UK and Ireland. The Range is celebrated for its diverse product offering, making it a go-to destination for shoppers looking for everything from home furnishings to garden essentials and craft supplies.
The extensive product catalogue at The Range caters to nearly every aspect of home and lifestyle. Their online store, therange.co.uk, mirrors the vast selection found in their physical outlets, providing a convenient way to browse and buy.
Discover a comprehensive selection of home décor items, including soft furnishings, lighting, and decorative accessories to personalise any space. Their furniture range covers everything from living room sofas and dining sets to bedroom furniture and storage solutions. The kitchen and dining sections are packed with practical and stylish cookware, dinnerware, and small appliances.
Transform your outdoor areas with The Range's extensive garden and outdoor living collection. Find everything from garden furniture sets, BBQs, and patio heaters to gardening tools, plants, and outdoor lighting. They also stock seasonal decorations to make your garden festive all year round.
For the DIY enthusiast or creative individual, The Range offers a wide array of DIY and home improvement essentials, including tools, paints, and hardware. Their arts and crafts section is a treasure trove of materials for various hobbies, from painting and drawing to knitting and model making.
Shopping at The Range is designed to be straightforward and rewarding. Customers can enjoy the convenience of online shopping at therange.co.uk, with various delivery options available. The company also offers attractive discounts, including a 10% student discount on online orders over £40 via Student Beans and UNiDAYS. NHS and healthcare workers can benefit from a 10% discount on full-price online orders over £50 through Health Service Discounts and Blue Light Card, while military personnel also receive discounts via Blue Light Card and British Forces Discounts. Their customer service team is readily available to assist with enquiries, ensuring a smooth shopping experience.
The Range was founded in 1989 and is headquartered in Plymouth, UK. It is part of CDS (Superstores International) Limited, with 200+ locations.
The Range is deploying headsets across all of its 283 stores to improve customer service, communication and efficiency, Retail Week can reveal.

The Range is planning to launch a conversational AI tool on its website to make it easier for customers to shop online, Retail Week can reveal.

The owner of The Range, Wilko, and Homebase has opened a new multi-brand concept shop-in-shop under its partnership with Morrisons, Retail Week can reveal.

CDS Superstores, which also owners Homebase and Bathstore, said it would use the financing to continue its rollout of new format ‘The Range Superstores’, as well as enhancing AI search online

CDS Superstores, the parent company of The Range, Wilko, and Homebase, has secured a £190m asset-based revolving credit facility to support its ongoing investment in stores and technology.

Student Discount
Yes, they offer a 10% student discount on online orders over £40, available through Student Beans and UNiDAYS.
NHS Discount
Yes, they offer a 10% NHS discount on full-price online orders over £50 via Health Service Discounts and Blue Light Card.
Military / Blue Light Discount
Yes, discounts are available for British Armed Forces members and associated communities through the Blue Light Card and British Forces Discounts (cashback).
Gift Cards Available
Home delivery available. Free Click & Collect.
Returns Policy
28-day returns with receipt.
Founded
1989
Headquarters
Plymouth, UK
Number of Stores
200+
Parent Company
CDS (Superstores International) Limited
While specific details are not readily available, The Range is committed to responsible retail practices, aiming to minimise environmental impact through efficient operations and sourcing where possible.
Yes, free Click & Collect is available from all stores.
Home, garden, DIY, furniture, arts & crafts, pets, and more.
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Be the first to write a reviewCustomer Service
0345 026 7598Customer Service Email
hello@therange.co.ukCustomer Service Hours
Mon-Sat 9am-8pm, Sun 10am-4pm
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