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Zilch

Zilch

Zilch is an Edinburgh food brand selling a monk fruit sweetener powder made by water infusion and free from erythritol, in 100g and 200g pouches, one-off or on subscription.

No live codes or offers from Zilch right now — here's what to know before you shop.

About Zilch

Zilch is an Edinburgh company selling a monk fruit sweetener powder direct to shoppers and to trade buyers. Keith Mander and Gemma Stuart met at a co-working space in the city, and their business, Zilch Foods LTD (Scottish company SC838128), was incorporated on 18 February 2025. According to the brand, its powder became the first monk fruit product compliant with UK food law to reach British shoppers, in October 2025, because it is a decoction rather than an extract.

What Zilch sells

  • Monk Fruit Natural Sweetener Powder in 100g and 200g pouches
  • Subscriptions delivering every month or every two months, which can be paused, skipped or cancelled through the customer account or by phone
  • Trade supply through dedicated wholesale and food-brand pages

The ingredients panel declares monk fruit infusion powder made from 70% soluble tapioca fibre and 30% monk fruit decoction (Siraitia grosvenorii). Zilch describes the taste as honeydew melon, poached pear and floral honey, recommends starting with a third of a teaspoon, and quotes 153 servings in each 100g pack and a 36-month shelf life from manufacture. The powder is labelled gluten free, vegan and nut free.

Delivery and returns

Every UK order ships free, normally within 2 to 4 working days, and a tracking link is emailed once the parcel leaves. Zilch currently delivers only within the United Kingdom.

Unopened, factory-sealed pouches can come back within 30 days of delivery for a full refund, with the customer covering return postage to 53A Manor Place, Edinburgh. Damaged or wrong items reported with a photo to hello@enjoywithzilch.com within 30 days are replaced or refunded with no postage to pay, and refunds reach the original payment method within 14 days of the return being checked.

Ways to save at Zilch

Choosing a subscription instead of a single order takes 10% off each delivery (checked November 2026).

Zilch was founded in 2025 and is headquartered in Edinburgh, Scotland.

Shipping & Returns

Free standard UK delivery on every order, 2 to 4 working days, with an emailed tracking link. UK addresses only; international shipping not yet offered.

Returns Policy

Return unopened, factory-sealed items within 30 days of delivery for a full refund (email hello@enjoywithzilch.com with the order number); the customer pays return postage. Damaged or wrong items: report with a photo within 30 days for a free replacement or refund. Refunds within 14 days of the return being checked.

Company Information

Founded

2025

Headquarters

Edinburgh, Scotland

Frequently Asked Questions

Does Zilch charge for UK delivery?

No. Zilch ships every UK order free, and parcels normally arrive within 2 to 4 working days with an emailed tracking link. Orders can only go to UK addresses for now.

What is Zilch's returns policy?

Unopened, factory-sealed pouches can be returned within 30 days of delivery for a full refund, with the customer paying return postage. Damaged or incorrect items are replaced or refunded free if reported with a photo within 30 days.

How does a Zilch subscription work?

Zilch subscriptions arrive every month or every two months and cost 10% less than one-off orders (checked November 2026). Signing in with the order email lets customers pause, skip or cancel, or they can call 0800 820 3320.

Who owns Zilch?

Zilch Foods LTD, Scottish company SC838128, incorporated on 18 February 2025 with Keith Mander and Gemma Stuart as directors. The about page says Keith runs the business day to day from Edinburgh.

What is Zilch monk fruit sweetener made from?

Two ingredients: soluble tapioca fibre (70%) and monk fruit decoction (30%), a slow water infusion of the fruit dried into powder. Zilch states that it contains no erythritol, allulose or artificial sweeteners.

How long does Zilch monk fruit powder keep?

Zilch gives a shelf life of 36 months from the date of manufacture, and each pouch carries its own date mark on the back. The powder should be stored somewhere cool and dry.

How can Zilch customer service be contacted?

By email at hello@enjoywithzilch.com or by phone on 0800 820 3320. The contact page aims to reply within 24 hours, and post goes to Zilch Foods LTD, 53A Manor Place, Edinburgh EH3 7EG.

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