Butternut Box
Fresh, human-quality dog food delivered to your door.
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Be the first to write a reviewAbout Butternut Box
Butternut Box is a UK-based company dedicated to providing freshly prepared, human-quality meals for dogs. Founded in 2016 by David Nolan and Kevin Glynn, the company emerged from a personal journey to improve canine health through better nutrition. Their mission is to bring health and happiness to dogs and their humans by offering meals crafted with high-quality ingredients, free from fillers and artificial preservatives.
What sets Butternut Box apart is their commitment to personalised nutrition. Each meal plan is tailored to a dog's unique needs, considering factors such as breed, age, weight, and activity level. The meals are gently cooked to preserve nutrients, ensuring optimal health benefits. Additionally, Butternut Box has achieved B Corporation certification, reflecting their dedication to social and environmental responsibility.
Operating primarily online, Butternut Box delivers across the UK, offering a convenient subscription service that brings nutritious meals directly to customers' doors. They also have a presence in select Pets at Home stores, making their products accessible to a wider audience.
Shipping & Returns
Delivery is available 7 days a week across most of the UK. Specific areas, such as parts of Scotland, may have limited delivery days. Free delivery is offered on the trial box; standard delivery fees apply to subsequent orders.
Returns Policy
Due to the perishable nature of the products, returns are not accepted. If a dog dislikes a particular recipe, customers are encouraged to donate the meals to local shelters or friends.
Company Information
Founded
2016
Headquarters
London, England
Number of Stores
Online only
Parent Company
Dogmates Holdings Ltd
Payment Methods
Sustainability
Butternut Box is committed to sustainability, operating with zero waste to landfill and utilising heat recovery systems to reduce carbon emissions. They have also achieved B Corporation certification, reflecting their dedication to social and environmental responsibility.
Frequently Asked Questions
What delivery options are available?
Butternut Box offers delivery 7 days a week across most of the UK. Specific areas may have limited delivery days. Free delivery is provided on the trial box; standard delivery fees apply to subsequent orders.
Can I return or exchange meals if my dog doesn't like them?
Due to the perishable nature of the products, returns are not accepted. If your dog dislikes a particular recipe, consider donating the meals to local shelters or friends.
Does Butternut Box offer any discounts?
Currently, Butternut Box does not offer student, NHS, or military discounts.
What payment methods are accepted?
Butternut Box accepts Visa, Mastercard, American Express, and PayPal.
Is there a loyalty programme available?
At this time, Butternut Box does not offer a loyalty programme.
Fresh Dog Food Delivered Across the UK
Butternut Box offers freshly prepared, human-quality meals for dogs, delivered directly to your door. Each meal is tailored to your dog's unique needs, ensuring optimal health and happiness.
Why Choose Butternut Box?
With a commitment to quality and sustainability, Butternut Box provides meals free from fillers and artificial preservatives. Their B Corporation certification reflects their dedication to social and environmental responsibility.
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Contact Information
Customer Service
+44 203 936 4888Customer Service Hours
Monday–Thursday: 9:30 AM–5:00 PM; Friday: 9:30 AM–4:30 PM; Weekends: 9:00 AM–6:00 PM
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