Will John Lewis’ new MD finish what his predecessors started?
The news that John Lewis managing director Peter Ruis is to step down, handing the reins to Will Kernan, was a bolt from the blue.
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John Lewis & Partners, a beloved British retailer, offers a curated selection of homeware, fashion, technology, and more, blending timeless tradition with modern living for every aspect of your life.
No live deals right now from John Lewis — you can still shop the latest below.
Shop at John LewisFounded in 1864 and headquartered in London, John Lewis & Partners is a cherished British institution, part of the larger John Lewis Partnership plc. With over 150 years of retail excellence, the brand is synonymous with quality, trust, and its iconic 'Never Knowingly Undersold' promise. This commitment ensures customers receive not only competitive prices but also the highest standards of product quality and service.
John Lewis's enduring appeal lies in its dedication to customer satisfaction and the curated selection of products. Every item is chosen by their Partners, reflecting a deep understanding of modern British life and a commitment to offering goods that blend timeless design with contemporary functionality. From the robust guarantees on electrical items to the thoughtful design of their homeware, quality is at the forefront of the John Lewis experience.
The extensive product offering at John Lewis caters to nearly every aspect of daily life, making it a true department store for the modern age. Shoppers can find everything from essential everyday items to luxurious treats and cutting-edge technology.
Discover the latest trends in women's fashion, men's clothing, and adorable kids' fashion. The beauty department is a haven for skincare, makeup, fragrances, and haircare, featuring new arrivals from top brands. Whether you're refreshing your wardrobe or seeking new beauty favourites, John Lewis has a comprehensive selection.
Transform your living space with stylish furniture, elegant lighting, and a vast array of homeware and garden essentials. The electricals department boasts everything from large kitchen appliances to small gadgets, including the latest TVs, smart home devices, and personal care appliances like the Dyson Airwrap.
John Lewis is committed to providing a convenient and rewarding shopping journey. With flexible delivery options, including standard, next-day, and named-day services, alongside a robust Click & Collect network, getting your purchases is effortless. Their free and easy returns policy ensures peace of mind with every order.
Join the My John Lewis loyalty scheme for exclusive benefits, including personalised discounts, early access to sales and new product launches, and special treats. Members can also take advantage of unique offers like recycling incentives for beauty empties and old clothes, and special discounts on nursery items when booking an 'All Things Baby' appointment.
John Lewis supports key workers and military personnel with discounts available through the Blue Light Card. For flexible payment, customers can utilise options like Klarna's 'Pay in 3' or 'Pay in 30 days', making larger purchases more manageable.
John Lewis was founded in 1864 and is headquartered in Victoria, London. It is part of John Lewis Partnership, with 34 locations.
NHS Discount
John Lewis offers NHS discounts. Health Service Discounts members can get a John Lewis discount. Blue Light Card members, which include NHS staff, can also save with discounted John Lewis Shopping Cards.
Military / Blue Light Discount
John Lewis offers military discounts. Military personnel and veterans may receive unique discounts by providing military ID or proof of service. Blue Light Card members, which include armed forces, can also save with discounted John Lewis Shopping Cards.
Gift Cards Available
Loyalty Programme
My John Lewis
Free membership offering personalised offers and rewards, early access to sales, 60-day returns (vs 35 days), free click & collect, exclusive member events, birthday reward, and ability to earn points for money-off vouchers.
Standard delivery from £3.50, free on orders over £50. Named day delivery available. Click & Collect is free to John Lewis and Waitrose stores. Large items delivered to room of choice with packaging removed.
Returns Policy
35-day returns policy on most items. Extended to 60 days for My John Lewis members. Items must be unused and in original packaging. Free returns in-store or via post for My John Lewis members.
Founded
1864
Headquarters
Victoria, London
Number of Stores
34
Parent Company
John Lewis Partnership
John Lewis is committed to becoming net zero across its operations by 2035. The Partnership has pledged that all products will have a positive social and environmental impact by 2030. Initiatives include sustainable sourcing, reducing plastic packaging, and supporting circular economy through repair services.
Yes, John Lewis offers a Quality & Value promise. If you find an identical product cheaper at a UK retailer within 7 days of purchase, they'll refund the difference. The product must be in stock and sold by the retailer directly (not marketplace sellers).
My John Lewis is a free loyalty programme offering personalised offers, early access to sales, extended 60-day returns, free click & collect, exclusive member events, and a birthday reward. Members can also earn points towards money-off vouchers.
John Lewis offers free standard delivery on orders over £50. Orders under £50 incur a £3.50 delivery charge. Click & Collect to any John Lewis or Waitrose store is always free with no minimum spend.
John Lewis offers a 35-day returns policy on most items, extended to 60 days for My John Lewis members. Items must be unused and in original packaging. Returns are free in-store, or by post for My John Lewis members.
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Monday-Saturday: 8am-8pm, Sunday: 10am-6pm
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The news that John Lewis managing director Peter Ruis is to step down, handing the reins to Will Kernan, was a bolt from the blue.
Drapers John Lewis, Matalan, New Look: Fashion retail’s leadership reshuffle John Lewis, Matalan and New Look are just some of the retail heavyweights that have announced leadership changes this summer. Industry experts examine the spike in movement at the top. The post John Lewis, Matalan, New Look: Fashion retail’s leadership reshuffle appeared first on Drapers.
Ruis will remain with the business until 6 September
Drapers John Lewis MD Peter Ruis steps down Peter Ruis, managing director of the John Lewis Partnership, has stepped down "to pursue new projects" and will be replaced by non-executive board member and former River Island CEO Will Kernan. The post John Lewis MD Peter Ruis steps down appeared first on Drapers.
John Lewis has appointed a new managing director to succeed Peter Ruis.
