Harrods is the world's leading luxury department store, offering an unparalleled selection of designer fashion, exquisite beauty products, fine jewellery, and gourmet food for a truly indulgent shopping experience.
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Shop at HarrodsHarrods stands as a beacon of luxury retail, a name synonymous with unparalleled quality and an exquisite selection of goods. While its iconic Knightsbridge store in London draws visitors from across the globe, the Harrods online experience brings this world of luxury directly to your fingertips. Founded in 1849, Harrods has evolved from a small grocery shop into a global luxury powerhouse, offering everything from cutting-edge fashion to timeless homeware.
Dive into the heart of high fashion with Harrods' extensive collection of designer fashion for women, men, and children. Explore the latest trends from leading international fashion houses, including ready-to-wear, elegant eveningwear, and sophisticated casual attire. Complement your look with an array of luxury accessories, from designer handbags and small leather goods to scarves and eyewear.
The Harrods Beauty Hall is legendary, and its online counterpart offers the same lavish selection. Discover premium skincare, high-performance makeup, and exclusive fragrances from the world's most sought-after brands. Whether you're looking for a new signature scent or the latest beauty innovation, Harrods provides a curated collection to elevate your beauty routine.
Beyond fashion and beauty, Harrods presents a breathtaking collection of fine jewellery and watches, featuring exquisite craftsmanship and precious materials. Transform your living space with luxurious home furnishings, elegant décor, and premium kitchenware. Don't forget the renowned Food Halls, offering a selection of gourmet food, fine wines, and artisanal treats.
Shopping at Harrods.com is designed for convenience and luxury. Enjoy free UK delivery and returns on orders over £100, ensuring a hassle-free experience. Join the Harrods Rewards programme to earn points on every purchase and unlock exclusive benefits, including personal discount days and special offers. Their dedicated customer service team is on hand to assist with any queries, ensuring your luxury shopping journey is as smooth and enjoyable as possible.
Harrods was founded in 1849 and is headquartered in Knightsbridge, London. It is part of Qatar Investment Authority, with 1 locations.
The hammering UK retailers took in 2025 from cyber security incidents has pushed the subject higher up corporate agendas, write TLT partner Ed Hayes.
Harrods has launched a new circular fashion initiative aimed at reducing textile waste and extending the lifecycle of clothing and materials across its operations. The luxury department store has partnered with charity retailer Traid to repurpose surplus stock and materials, as it looks to embed more sustainable practices within its business. Under the initiative, surplus...
Harrods has teamed up with London-based charity Traid as part of its efforts to reduce waste and prolong the life of unsold products.
Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. This summer, The Macallan Single Malt Scotch Whisky will bring its Speyside home to Harrods, opening the doors to its first UK domestic boutique in London’s most iconic department store. The opening builds upon the momentum of The Macallan’s global retail presence and follows the unveiling of The Macallan Boutique at...
Drapers More than 180 Al Fayed victims ‘engaged’ in Harrods compensation scheme More than 180 victims of abuse by the late former Harrods owner Mohammed Al Fayed are currently "engaged" in Harrods' compensation scheme. The post More than 180 Al Fayed victims ‘engaged’ in Harrods compensation scheme appeared first on Drapers.
Student Discount
Yes, Harrods offers student discounts of up to 30% off on sale items through Student Beans. Students need to verify their status via a Student Beans account to access these deals.
NHS Discount
Yes, Harrods offers an NHS discount as an employee benefit for NHS employees, their families, and retired healthcare staff. This discount can be accessed by signing up for the Blue Light Card NHS discounts scheme.
Gift Cards Available
Loyalty Programme
Harrods Rewards
Five-tier loyalty programme (Green, Bronze, Gold, Black, Platinum). Earn 1 point per £1 spent. 500 points = £5. Higher tiers unlock exclusive benefits including luxury hotel upgrades.
UK Standard Delivery £5.95 (2-3 business days). Free delivery on orders over £100. International shipping available.
Returns Policy
14 days from delivery to return unwanted items. Free returns via online portal with pre-paid labels. Refunds processed within 4-7 business days.
Founded
1849
Headquarters
Knightsbridge, London
Number of Stores
1
Parent Company
Qatar Investment Authority
Harrods focuses on luxury brands that emphasise sustainable and ethical sourcing. Environmental commitments are integrated through brand partnerships and operational efficiency.
Harrods is open Monday to Saturday 10:00-21:00 and Sunday 12:00-18:00. Hours may vary during bank holidays and special events.
Yes, Harrods offers free UK delivery on orders over £100. Standard delivery under this threshold costs £5.95 and takes 2-3 business days.
Harrods Rewards is a five-tier loyalty programme. Earn 1 point per £1 spent. When you reach 500 points, you can redeem them for £5 off future purchases.
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Customer Service
+44 207 730 1234Customer Service Email
customer.service@harrods.comCustomer Service Hours
Monday-Saturday 10:00-21:00, Sunday 12:00-18:00
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