Click Pharmacy
Click Pharmacy is a GPhC-registered UK online pharmacy supplying prescription and pharmacy treatments for hair loss, migraine, acne, asthma, menopause and malaria prevention.
No live codes or offers from Click Pharmacy right now — here's what to know before you shop.
About Click Pharmacy
Click Pharmacy is a UK online pharmacy registered with the General Pharmaceutical Council as pharmacy number 9011460. It is owned by Varioline Health Limited (Companies House 10862080), incorporated in July 2017 and registered at 46 Woodgrange Road, London E7 0QH. Patients start with a free online medical assessment, and the regulation page says its independent prescribers are UK-based and GPhC-registered.
What Click Pharmacy sells
- Men's health treatments for erectile dysfunction, premature ejaculation and hair loss, including sildenafil, tadalafil and finasteride
- Women's health care: menopause HRT such as Elleste tablets and Evorel patches, period delay with norethisterone, and cystitis and thrush treatments
- Skin treatments for acne, eczema and psoriasis, among them Differin, Duac and Epiduo
- Ventolin and Salamol asthma inhalers, allergy relief, and EpiPen and Jext adrenaline pens for anaphylaxis
- Travel health, including Malarone and doxycycline anti-malarials and travel sickness remedies
- Medicines for migraine, acid reflux, IBS and high cholesterol, such as sumatriptan, esomeprazole and atorvastatin
The pharmacy also runs an NHS prescription service. Its homepage says it holds LegitScript certification as an online pharmacy and belongs to the National Pharmacy Association.
Delivery and returns
Every parcel goes by Royal Mail in plain packaging, and a signature is needed on arrival. Economy delivery (Tracked 48) costs £3.50 and takes 2 to 3 working days; Standard (Tracked 24) costs £4.50 for 1 to 2 working days; and Next Day costs £7.95 for delivery before 1pm when ordered by 3pm, Monday to Friday. NHS prescriptions are sent free by Royal Mail Signed For in 1 to 3 working days. Nothing is dispatched at weekends or on public holidays, and the pharmacy does not deliver outside the UK.
Prescription medicines cannot be returned or refunded. Other products can be sent back within 14 calendar days of receipt if unopened, unused and in their original packaging, with the buyer paying return postage unless the item is faulty or was sent in error. Damaged or incorrect items should be reported within 7 calendar days of delivery, and most refunds are issued within 5 to 7 business days of approval.
Contact
Customer service answers on 0207 867 3932 and at help@clickpharmacy.co.uk, Monday to Friday from 9am to 5pm. A report about a damaged parcel should include the order number, a description and, where possible, a photo.
Click Pharmacy is headquartered in London.
Shipping & Returns
UK only, by Royal Mail, signature required: Economy (Tracked 48) £3.50, 2 to 3 working days; Standard (Tracked 24) £4.50, 1 to 2 working days; Next Day £7.95, before 1pm if ordered by 3pm Mon to Fri. NHS prescriptions free (Signed For, 1 to 3 working days). No weekend or public holiday dispatch; plain packaging.
Returns Policy
Prescription medicines cannot be returned or refunded. Other items: return within 14 calendar days of receipt, unopened, unused and in original packaging; the buyer pays postage unless faulty or sent in error. Report damaged or wrong items within 7 calendar days of delivery. Most refunds within 5 to 7 business days of approval.
Company Information
Headquarters
London
Frequently Asked Questions
How much is Click Pharmacy delivery?
Economy delivery costs £3.50, Standard £4.50 and Next Day £7.95. Economy takes 2 to 3 working days, Standard 1 to 2, and Next Day arrives before 1pm when ordered by 3pm on a weekday. NHS prescriptions are delivered free.
Can Click Pharmacy orders be returned?
Prescription medicines cannot be returned or refunded. Other items can go back within 14 calendar days of receipt if unopened, unused and in original packaging; the buyer pays postage unless the item is faulty or was sent in error.
Is Click Pharmacy registered with the GPhC?
Yes. Click Pharmacy is registered with the General Pharmaceutical Council as pharmacy number 9011460, and its regulation page says its independent prescribers are UK-based and GPhC-registered. It also holds LegitScript certification.
Who owns Click Pharmacy?
Varioline Health Limited, company number 10862080, owns Click Pharmacy. The company was incorporated in July 2017, and its registered address is 46 Woodgrange Road, London E7 0QH.
Does Click Pharmacy deliver outside the UK?
No. Click Pharmacy's delivery page says it does not deliver outside the UK, and every order travels by Royal Mail with a signature required on arrival.
How does Click Pharmacy package medicines?
In plain, discreet and secure packaging with no branding or labels, according to its delivery page. Royal Mail carries every parcel, and medicines that must stay cold are sent in refrigerated packaging.
How can patients contact Click Pharmacy?
By phone on 0207 867 3932 or by email at help@clickpharmacy.co.uk, Monday to Friday from 9am to 5pm. Damaged or incorrect items should be reported within 7 calendar days of delivery.
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Customer Service
0207 867 3932Customer Service Email
help@clickpharmacy.co.ukCustomer Service Hours
Monday to Friday, 9am to 5pm
