UKLISS

About UKLISS

UKLISS is a hair-tool brand whose web store, uklisshaircare.com, sells styling appliances priced in pounds sterling, US dollars and euros. The Shopify store gives a business address in Wan Chai, Hong Kong, and customer support works Monday to Friday from 9:00 AM to 6:00 PM (UTC+8). The brand says more than 5 million of its units have been sold worldwide.

What UKLISS sells

• Multi-stylers that dry, curl and smooth, from the Aura 5-in-1 and Velvet 6-in-1 to the Nexus 8-in-1
• The LissVapor SilkSteam steam straightener and Lustra flat irons
• The Mermaid curling iron, the Revolve automatic curler, 2-in-1 curler and iron tools and hair wavers
• Blow dryers and thermal brushes

According to UKLISS, its air stylers run at about 80°C to limit heat exposure, and the controls are designed so that first-time users can style without help.

Delivery and returns

Standard UK delivery is free on every order, and an expedited service costs £6.00. In the US, orders of $99 or more ship free to the West, Central and East zones; below that, standard shipping costs $5.99 in the Central and East zones, and expedited delivery costs $9.99 for 2 to 5 business days. Alaska and Hawaii pay a flat $16.00. Every order is dispatched within 1 to 2 business days with tracking, and PO boxes are not served.

The return policy allows 60 days from delivery for unused items in their original packaging with proof of purchase, while the homepage banner advertises a 30-day home trial. Buyers email support first to get a return address. Change-of-mind return postage is paid by the buyer, UKLISS pays when an item arrives damaged or wrong, and there is no restocking fee. Tools bought on Amazon go through a separate Amazon support address.