Pairfum London

About Pairfum London

Pairfum London is a niche perfume and home fragrance brand created by InovAir Limited, a company registered in England and Wales (04525852) that was incorporated in September 2002. Its offices, studio and perfume laboratory are in Englefield Green, a Surrey village beside Windsor Great Park, and its scents are composed by in-house perfumer Huib Maat. Each fragrance is named after its notes, for example Black Cherry & Oolong Tea.

What Pairfum London sells

• Eau de Parfum Intense in 100ml bottles and 30ml travel sprays, with ten scents for women and ten for men
• The Perfume Experience Box, a sampler for trying several fragrances before choosing a full bottle
• Reed diffusers with refill oils, perfume candles and soy candles
• Room perfume sprays, sleep and pillow sprays, linen perfumes, fabric sanitiser spray and perfumed botanicals
• Hand lotions, washes and other bath and body care, plus gift boxes, gift sets, gift bags and tissue paper

According to the brand, its perfumes rest in barrels for 4 to 8 weeks, and because the natural raw materials differ from crop to crop, each batch can smell slightly different. Pairfum products are also stocked by Crystalline boutiques in Dubai and Abu Dhabi.

Delivery and returns

UK standard delivery is a flat £2.99 and is free over £50, a rate that also covers the Scottish Highlands, Northern Ireland, the Channel Islands and the Isle of Man; the delivery page puts UK transit at 2 to 3 days. European standard shipping costs £20.00, and parcels also go to the US, Canada, the Gulf states and the rest of the world, where alcohol-based sprays add a shipping surcharge.

Items in their original condition can be sent back within 7 working days of delivery once customer services has issued a returns authorisation by phone, with the completed returns note inside the parcel. The refund covers the goods but not the first delivery charge and reaches the original card within 30 days. Reduced-price items cannot be returned, goods that look used are refused, and damaged, faulty or wrong items should be reported by phone straight away.