1-800 CONTACTS
World's largest contact lens store with free standard shipping, free torn lens replacement, and hassle-free returns on unopened lenses.
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Be the first to write a reviewAbout 1-800 CONTACTS
1-800 CONTACTS is the world's largest contact lens retailer, founded in 1995 as a phone-order service and now serving millions of customers worldwide. They offer a vast selection of contact lenses from all major brands with a commitment to convenience and customer satisfaction.
The company is renowned for their customer-friendly policies, including free standard shipping, free torn lens replacement, and hassle-free exchanges on unopened boxes. Their subscription service offers additional convenience with scheduled deliveries, 5% savings, and the flexibility to modify or cancel anytime.
With an A+ rating from the Better Business Bureau, 1-800 CONTACTS maintains high standards for customer service. Their multiple shipping options range from free standard delivery to overnight shipping for urgent needs.
Note: 1-800 CONTACTS is primarily a US-based service. UK customers may wish to consider local alternatives such as Lenstore or Vision Direct for more convenient service.
Discounts & Loyalty
Gift Cards Available
Loyalty Programme
Subscription Service
5% savings on lens orders, free shipping on every delivery, flexible scheduling - delay, skip, or cancel anytime.
Shipping & Returns
Free standard shipping (5-7 business days). 2-3 day and overnight options available at extra cost. Subscription service includes free shipping on every delivery.
Returns Policy
Return unopened boxes for store credit anytime. Free torn lens replacement. Prescription change? Return unopened boxes for credit toward new prescription.
Company Information
Founded
1995
Headquarters
USA
Number of Stores
Online only
Payment Methods
Frequently Asked Questions
Does 1-800 CONTACTS offer free shipping?
Yes, standard shipping (5-7 business days) is free. Faster options including 2-3 day and overnight delivery are available for an additional cost.
What is 1-800 CONTACTS' return policy?
You can return any unopened boxes of contacts for store credit at any time. If your prescription changes, return unopened boxes for credit toward your new lenses. They also offer free torn lens replacement.
Does 1-800 CONTACTS ship to the UK?
1-800 CONTACTS is primarily US-based. UK customers may find better service and faster delivery from local providers like Lenstore or Vision Direct.
How does the subscription service work?
Subscribe to get 5% off your lenses with free shipping on every delivery. Set your preferred schedule and adjust or cancel anytime - there's no commitment required.
The World's Largest Contact Lens Retailer
1-800 CONTACTS has been making contact lens ordering easy since 1995. With free standard shipping, a vast selection of brands, and customer-friendly policies like free torn lens replacement, they've become the trusted choice for millions of lens wearers.
Subscribe and Save
Their subscription service takes the hassle out of reordering. Enjoy 5% savings, free shipping on every delivery, and complete flexibility to adjust your schedule or cancel whenever you need. It's contact lens shopping made simple.
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Contact Information
Customer Service Hours
Via phone, email, and live chat on website
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