MAIKA
MAIKA is a California bag brand selling recycled-canvas tote bags, crossbody bags, zip pouches and tea towels, with prints hand-drawn in its Oakland studio.
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About MAIKA
MAIKA is a bag and accessories label founded by designer Viola Sutanto, who holds a business degree from UC Berkeley's Haas School and trained in design at the California College of the Arts. Its studio in Oakland, California, hand-paints or illustrates every pattern, the bags use recycled canvas, and orders are packed by GHE Fulfillment in Lyons, Illinois.
What MAIKA sells
- Tote bags in several cuts: Essential, Commuter, Project, Carryall and Market totes, plus Loop totes and Lunch + Pie bags
- Crossbody bags, fanny packs and backpacks
- Small accessories such as zip pouches, cardholder wallets, Mini Cube key rings and wine totes
- Tea towels, greeting cards from the MAIKA x Pioneer Square Press collection, and e-gift cards
Product pages list a similar build for most bags: recycled canvas, vegan leather trim, pigment inks and a waterproof lining, with an interior strap that clips to MAIKA pouches or a set of keys. Bags carry a one-year warranty against defects in materials or workmanship. The name means "dancing flower", and Sutanto's own site says the brand has grown to more than 1,000 retailers, corporate partners and experiential programmes.
Delivery and returns
UK shoppers see prices in pounds, and parcels travel from the US on one international standard service priced at checkout by order size. Quotes ranged from £18 for a single greeting card to £27 for one Essential Tote, £50 for one Carryall Tote and £75 for three (checked October 2026). The shipping policy says orders leave within 2 to 3 business days by UPS or USPS, international parcels take 6 to 10 business days, and any import duties or customs fees are charged on arrival.
Unopened goods in their original condition, and faulty products, can go back within 30 days of the order arriving. Shoppers email hello@maikagoods.com to get approval first, then post the parcel prepaid to the Illinois warehouse; refunds cover the item price and taxes but never the shipping charge. Reduced-price items cannot be returned or exchanged, and anything returned after the 30 days is credited as a gift card instead.
Discounts & Loyalty
Gift Cards Available
Shipping & Returns
UK orders are charged in GBP on one international standard service priced at checkout by order: £18 for one greeting card, £27 for one Essential Tote, £50 for one Carryall Tote (checked October 2026). Dispatch within 2 to 3 business days by UPS or USPS; international delivery 6 to 10 business days. Import duties, taxes or customs fees can be charged on delivery.
Returns Policy
Email hello@maikagoods.com for approval within 30 days of receiving the order; unopened items in original condition or defective products only. The customer posts the parcel prepaid to Lyons, Illinois; refunds cover item price and taxes, not shipping. Reduced-price items are final. Late returns get a gift card. One-year warranty on defects in materials or workmanship.
Sustainability
Bags use recycled canvas with vegan leather trim, per MAIKA's product pages. Its Greater Good Pledge gives part of each quarter's proceeds to a chosen charity, and orders are packed by GHE Fulfillment, which employs adults with developmental disabilities.
Frequently Asked Questions
How much does MAIKA charge for delivery to the UK?
MAIKA prices UK delivery at checkout according to the order. Quotes ranged from £18 for one greeting card to £50 for one Carryall Tote (checked October 2026). Parcels leave within 2 to 3 business days and take 6 to 10 business days to arrive.
What is MAIKA's returns policy?
MAIKA takes back unopened items in original condition, and faulty products, within 30 days of delivery. Approval comes by email from hello@maikagoods.com before the parcel is posted prepaid to Illinois. Shipping charges are not refunded, and reduced-price items are non-returnable.
Is there a warranty on MAIKA bags?
Yes. The warranty covers defects in materials or workmanship under normal use for one year from purchase, with repair or replacement at no charge. A replaced product keeps the original warranty's remaining time or 365 days, whichever is longer.
Who founded MAIKA and where is it based?
Designer Viola Sutanto founded MAIKA, and its prints are hand-painted or illustrated at the studio in Oakland, California. Orders are packed by GHE Fulfillment in Lyons, Illinois, a warehouse that employs adults with developmental disabilities.
What are MAIKA bags made from?
Most MAIKA bags are made with recycled canvas. Product pages also list vegan leather trim, pigment inks and a waterproof lining that wipes clean, and many totes have an inside strap for clipping on a pouch or keys.
How can shoppers contact MAIKA?
MAIKA answers order questions by email at hello@maikagoods.com and by phone on 415 445 4562, and asks for 1 to 2 business days to reply. Orders can only be changed or cancelled before they leave the warehouse.
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Customer Service
+1 415 445 4562Customer Service Email
hello@maikagoods.comSimilar Shops
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