Zalando is your ultimate online destination in the UK for the latest fashion, shoes, beauty, and designer accessories, offering free delivery on most orders and a generous 30-day return policy.
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Shop at ZalandoZalando, founded in 2008 with its headquarters in Berlin, Germany, has grown to become one of Europe's leading online retailers for fashion, shoes, and accessories. Operating under Zalando SE, the company has successfully expanded its reach, bringing a vast and diverse catalogue to the United Kingdom through Zalando.co.uk. Our mission is to provide an inspiring and convenient shopping experience, offering "Even more than you expect" from a fashion retailer. We pride ourselves on connecting customers with thousands of brands, from high-street favourites to luxury designers, all in one accessible online platform.
At Zalando UK, our product offering spans across every aspect of modern style. Explore our extensive fashion-clothing collections for women, men, and children, featuring everything from casual wear and activewear to sophisticated occasion pieces. Our shoes-footwear selection is second to none, with thousands of styles including trainers, boots, sandals, and formal shoes from top brands. Beyond apparel and footwear, delve into our curated ranges of bags-accessories-jewellery, perfect for completing any look, and a comprehensive beauty-health-personal-care section offering skincare, makeup, fragrances, and haircare products. Whether you're looking for everyday essentials or a unique designer find, Zalando.co.uk is your ultimate shop.
Shopping at Zalando is designed to be effortless and rewarding. We offer free delivery on most orders and a flexible 30-day returns policy, ensuring a risk-free purchase every time. Our customer service team is readily available via phone and email to assist with any queries. To enhance your experience, Zalando provides multiple payment options and exclusive benefits through programmes like Zalando Plus for premium delivery and early access, and the members-only Lounge by Zalando for incredible discounts. Furthermore, we proudly offer a 10% student discount through UNiDAYS and Student Beans, as well as a special 10% discount for NHS staff, making premium fashion more affordable for everyone.
Zalando was founded in 2008 and is headquartered in Berlin, Germany. It is part of Zalando SE, with Online only locations.
Last week, Zalando delivered a robust set of results for 2025, showcasing both the scale of its platform and the growing role of artificial intelligence (AI) technology in modern retail supply chains.
With European retail media spend projected to hit £25 billion by 2026, retailers can no longer afford to sit on the sidelines. The post Retail Media X Europe 2026: Why retailers need to be in the room this May appeared first on InternetRetailing.
Zalando has reported strong financial results for 2025, with double-digit growth across revenue, gross merchandise value, and profit as the retailer accelerates its AI-driven strategy. The Berlin-based fashion platform recorded group revenue of €12.3 billion, up 16.8 per cent year on year, while GMV rose 14.7 per cent to €17.6 billion. Adjusted EBIT increased 15.6...
Drapers Zalando’s sales soar as it rolls out AI functions German etailer Zalando has reported a 17% year-on-year rise in group sales to €12.3bn (£10.61bn) in its 2025 financial year, driven by the use of artificial intelligence across its data and infrastructure platform. The post Zalando’s sales soar as it rolls out AI functions appeared first on Drapers.
The fashion retailer and technology platform hit revenues of €12.3bn (£10.6bn) in 2025, up 16.8% on the previous year
Student Discount
15% student discount via UNiDAYS.
NHS Discount
Zalando offers a special 10% discount for NHS staff. This can be accessed upon verification of NHS status. Additionally, Zalando Gift Cards are available through Health Service Discounts, providing another way for healthcare workers to save.
Military / Blue Light Discount
While Zalando doesn't have a dedicated military discount, armed forces personnel may be able to access various offers and discounts through the Blue Light Card scheme. Occasional promotions may also be available.
Gift Cards Available
Loyalty Programme
Zalando Plus
Unlimited express delivery, exclusive deals and early access.
Free standard UK delivery. Express delivery available.
Returns Policy
100-day free returns.
Founded
2008
Headquarters
Berlin, Germany
Number of Stores
Online only
Parent Company
Zalando SE
Sustainability hub highlighting eco-friendly brands and products.
Zalando offers 100-day free returns on all orders.
Yes, students can get 15% off through UNiDAYS.
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Be the first to write a review15% student discount via UNiDAYS.
Zalando offers a special 10% discount for NHS staff. This can be accessed upon verification of NHS status. Additionally, Zalando Gift Cards are available through Health Service Discounts, providing another way for healthcare workers to save.
While Zalando doesn't have a dedicated military discount, armed forces personnel may be able to access various offers and discounts through the Blue Light Card scheme. Occasional promotions may also be available.
Unlimited express delivery, exclusive deals and early access.
Buy discounted Zalando gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
| Standard Delivery | Free standard UK delivery. Express delivery available. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 100-day free returns. |
| Student Discount | 15% student discount via UNiDAYS. |
| NHS Discount | Zalando offers a special 10% discount for NHS staff. This can be accessed upon verification of NHS status. Additionally, Zalando Gift Cards are available through Health Service Discounts, providing another way for healthcare workers to save. |
| Military Discount | While Zalando doesn't have a dedicated military discount, armed forces personnel may be able to access various offers and discounts through the Blue Light Card scheme. Occasional promotions may also be available. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal, Klarna |
| Founded | 2008 |
| Headquarters | Berlin, Germany |
Last verified: March 2026
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Customer Service
0330 057 1870Customer Service Email
service@zalando.co.ukCustomer Service Hours
Mon-Sun 8am-10pm
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