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Xero Shoes is a US barefoot footwear brand, sold in the UK from Cwmbran, Wales, offering zero-drop running shoes, hiking boots, trail shoes, sandals and kids' shoes.
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| Standard Delivery | UK standard (Royal Mail Tracked 48) £4.49, up to 5 working days after dispatch; free over £100. Express (Tracked 24) £6.49, up to 2 working days; DPD Local £6.99, same-day dispatch if ordered by 2pm Mon-Thu. Mainland UK, Northern Ireland and Channel Islands only; dispatch Mon-Fri. |
| Free Delivery | Orders over £100 |
| Click & Collect | Not available |
| Returns Policy | Return within 30 days of purchase via the online returns portal. Shoes must be unworn outside, with tags and the original undamaged box. Size exchanges via the same portal. Refunds to the original payment method within 10 business days. Report faulty items through the portal with a photo. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 2009 |
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Xero Shoes is a barefoot-style footwear brand that husband-and-wife founders Steven Sashen and Lena Phoenix launched in the US on 23 November 2009, as Feel The World, Inc. British shoppers buy from xeroshoes.co.uk, run from Llantarnam Industrial Park in Cwmbran by Unify Brand Partnerships Ltd (Companies House 06247235), the brand's exclusive distributor for the UK and Northern Ireland.
According to the brand's FAQ, its shoes combine a non-elevated, zero-drop heel with a wide, foot-shaped toe box, and the soles carry a 5,000-mile warranty alongside a one-year manufacturer's warranty. The same FAQ says women's styles are cut narrower than men's, and that men's and women's closed-toe shoes differ by one size in length.
Xero Shoes UK delivers to mainland UK, Northern Ireland and the Channel Islands, dispatching Monday to Friday. Royal Mail Tracked 48 costs £4.49 below £100 and is free on orders of £100 or more, arriving up to 5 working days after dispatch. Royal Mail Tracked 24 costs £6.49 and takes up to 2 working days; DPD Local costs £6.99, and orders placed by 2pm Monday to Thursday leave the same day.
Change-of-mind returns are accepted within 30 days of purchase through the store's online returns portal, for shoes only tried on indoors, with tags attached and in the original undamaged box. Size exchanges use the same portal, and refunds go back to the original payment method within 10 business days of the return passing inspection. Pairs bought from another authorised stockist go back to that retailer.
Signing up to Xero Shoes UK's emails brings a one-use welcome discount on a first order of full-price lines, valid for one month (checked November 2026). Gift cards are sold from £10.
Xero Shoes was founded in 2009.
Gift Cards Available
UK standard (Royal Mail Tracked 48) £4.49, up to 5 working days after dispatch; free over £100. Express (Tracked 24) £6.49, up to 2 working days; DPD Local £6.99, same-day dispatch if ordered by 2pm Mon-Thu. Mainland UK, Northern Ireland and Channel Islands only; dispatch Mon-Fri.
Returns Policy
Return within 30 days of purchase via the online returns portal. Shoes must be unworn outside, with tags and the original undamaged box. Size exchanges via the same portal. Refunds to the original payment method within 10 business days. Report faulty items through the portal with a photo.
Founded
2009
Royal Mail Tracked 48 delivery is free on Xero Shoes UK orders of £100 or more and £4.49 below that, arriving up to 5 working days after dispatch. Royal Mail Tracked 24 costs £6.49 and DPD Local costs £6.99.
Xero Shoes UK accepts change-of-mind returns within 30 days of purchase through its online returns portal. Shoes must not have been worn outside, with tags attached and the original box undamaged; refunds go to the original payment method within 10 business days.
New email subscribers get a one-use welcome discount on a first order of full-price lines, valid for one month (checked November 2026). It works online at xeroshoes.co.uk only and does not apply to gift cards or delivery.
Unify Brand Partnerships Ltd, a Cwmbran company registered at Companies House as 06247235, is the exclusive Xero Shoes distributor for the UK and Northern Ireland. It runs xeroshoes.co.uk, so UK card and PayPal payments show its name.
Yes. According to the Xero Shoes FAQ, women's styles fit more narrowly than men's, and closed-toe shoes differ by one size in length between the two. The brand suggests wider-footed women try men's styles and narrow-footed men try women's.
Most styles are, but not all. The Xero Shoes FAQ lists the UK lines that are not vegan-friendly as Breckenridge, Denver II, Dillon Leather, Glenn, Ridgeway, Ridgeway Chelsea, Tari II and Wynn.
Xero Shoes gives a one-year manufacturer's warranty, and the brand's FAQ says its soles carry a 5,000-mile warranty. Faulty items are reported through the Xero Shoes UK returns portal with a photo of the problem.
Xero Shoes UK answers email at hello@xeroshoes.co.uk and runs live chat on its website from 10am to 4pm, Monday to Friday, closed on bank holidays. Its UK team is based at Llantarnam Industrial Park, Cwmbran.
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Customer Service Email
hello@xeroshoes.co.ukCustomer Service Hours
Live chat Monday to Friday, 10am to 4pm (closed bank holidays)