West Elm
Modern furniture and homeware with mid-century modern and contemporary designs.
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Click & Collect
Save on delivery by using West Elm's Click & Collect service.
Join The Key Rewards
Earn rewards across Williams-Sonoma family brands.
Gift cards available
Buy discounted West Elm gift cards from cashback sites to save even more.
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Discounts & Loyalty
Gift Cards Available
Loyalty Programme
The Key Rewards
Earn rewards across Williams-Sonoma family brands.
Shipping & Returns
Delivery charges vary by item. White glove service available.
Returns Policy
30-day returns on unused items.
Company Information
Founded
2002
Headquarters
Brooklyn, USA
Number of Stores
5 UK stores
Parent Company
Williams-Sonoma Inc
Payment Methods
Sustainability
Fair Trade Certified products, FSC-certified wood, organic cotton.
Frequently Asked Questions
Where are West Elm UK stores?
Stores in London (Tottenham Court Road, White City) and other major cities.
Does West Elm offer a trade discount?
Yes, trade professionals can apply for the West Elm Trade Program.
About West Elm
West Elm offers modern, design-driven furniture and homeware with a focus on sustainable and fair trade practices. Part of Williams-Sonoma, the brand features mid-century modern designs, contemporary styles and artisan collaborations. From sofas and beds to lighting and decor, West Elm combines quality craftsmanship with accessible design.
Why Shop at West Elm?
Shopping at West Elm through The Virtual Mall gives you access to exclusive deals, trusted service, and a seamless online shopping experience. Browse their full range of products and discover why customers choose West Elm for quality and value.
Shop with Confidence
When you shop at West Elm through The Virtual Mall, you benefit from secure checkout, easy returns policies, and access to the latest products and promotions. Visit West Elm today and find exactly what you're looking for.
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Contact Information
Customer Service
0800 404 9780Customer Service Email
[email protected]Customer Service Hours
Mon-Fri 9am-6pm, Sat 10am-5pm
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